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Reviews of Hotel Milano Regency

Hotel Milano Regency
Via G. Arimondi, 12, Milan, MI

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 217 reviews" "
Rating 8 - Good. 109 out of 217 reviews" "
Rating 6 - Okay. 31 out of 217 reviews" "
Rating 4 - Poor. 15 out of 217 reviews" "
Rating 2 - Terrible. 7 out of 217 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Milosz

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2022

10/10 Excellent

eliran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019

8/10 Good

Minkang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good, but the hotel is rather old with the condition for electronic plug in for computer and cell phone charge,
Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Room was decent sized, but it was so hot in the room, out of the way from the center of town, and service wasn't great to start with, but seemed to go downhill the longer we were there.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
keep it up
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, 15 minute tram ride from Milan centre. Would definitely recommend a stay at this hotel and if i return I would stay here again.
Stayed 2 nights in Mar 2018

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for business travelers
Very nice hotel, small but clean and comfortable rooms. Breakfast is basic but good and their garden/fountain area in the back is very pretty.
Stayed 3 nights in Nov 2017

8/10 Good

amer, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice size room with balcony and a very good breakf
Good location. avaliable parking . Close to Sampione park.
Stayed 2 nights in Oct 2017

6/10 Okay

Amer, Beirut Lebanon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
nice building
we arrived late the man was there was not kind at all. he refused to help my female partner carting the luggage. He was mean.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Tired and in need of some updating
Spent a few nights at the hotel this week and was quite disappointed with the experience. Its a hotel in much need of a refurb, with staff (particularly Stefano on the front desk) who can come across as quite rude. Air conditioning that doesn't work means really warm and uncomfortable nights and sleeping with the window open is loud with the trams rolling past every few minutes. Bit of a let down really, but I suppose you get what you pay for.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
One stayed for one night. On arrival receptionist was very helpful and as I used ebookers there was no need to hand over credit cards etc. However on leaving I checked out with another receptionist, the difference between the receptionist was like day and night. The receptionist I checked out with was not only rude to fellow staff members he was also rude to me. Based on this experience I would not recommend or use this hotel again.

8/10 Good

Annalisa

Liked: Cleanliness, room comfort

4/10 Poor

Verified traveller

OK hotel close to the office
Work trip and hotel was 5 minutes from the office which was the primary reason for choosing it. Stayed here before. Disappointing through as a 4 star hotel there isn't a restaurant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The plumbing needs updating. Fluctuations in water temperature from cold to way too hot in the shower.

8/10 Good

s, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, relatively central
It was a nice if brief stay in this hotel. Staff were reasonably helpful with bus routes, location etc

8/10 Good

Sharon, Michigan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must see inside to appreciate!
Walking from the train station to the hotel was actually scary. The hotel is in a very suspicious part of the city, right across from what looks like a sort of prison or military camp. It is not a pleasant walk to the bus or metro for a family. I was ready to cancel until we walked into the hotel and was pleasantly surprised by the elegant interior, nice staff and felt quite safe inside. We had a family room which is basically 2 rooms suite-style. Very nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Very pleasant and helpful staff. The room was clean and beautiful.

8/10 Good

Dr. Dulcamara, Mystic CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but......
Nice functional hotel, "old charm" but away from the the Milan action. About 2 miles from Milano Cadorna train station. Staff are charming as is parts of the hotel, but it is Old Charm with some modern updates i.e. functional in-room WiFi and a refrigerator. Clean and respectful but Downside is that it is far from Milano's cultural highlights; but they are reachable via tram. Once you know the routing and factor in about 25 minute transit time, it's not that big a deal. Tips: a) from the Cardorna train station, buy a one day city transit pass at the Public Transit ATM ticket machine (they call the Public Transit "ATM" - don't confuse it with the US ATM cash machine) for € 4.50 then take the #1 tram that is heading to Piazza Castelli. (The tram stop is RIGHT outside the main entrance of the train station. Bear slightly right.) Validate your transit pass using the ticket machines on board the tram. Get off at Piazza di Firenzi about a 20 minute journey. The hotel is down the street and around the block. NOTE: so as not to incur a fine, make sure you validate your ticket as ticket inspectors are swarming on these tram lines. b) There are two grocery stores nearby - one about two blocks away and the MUCH better one in a new shopping mall about a 15 minute walk to the North in the Piazza Portello. Bring a sack to forgo being charged for shopping bags.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

KD2015, London

Disliked: Room comfort
Tooooooooo hot!!!
Very disappointed having read very good reviews for this hotel. Room was uncomfortably hot and left us exhausted having had so little sleep in the sauna of a room. I literally had to have a cool wet towel on my brow all night! Staff were reasonable but by no means welcoming. Breakfast was fine. Location is out of town but there is good access to the centre via tram or bus. You do get what you pay for, but I would have expected better.

6/10 Okay

Vincent, New York, NY

Disliked: Property conditions & facilities
Okay hotel
When we were checked in, the staff asked us to wait an hour to let them finish typing our information. So we need to wait for an hour for our passports. The room is okay but really small. Breakfast is pretty good. Overall, it is just an okay hotel. More like a three star hotel instead of four.

10/10 Excellent

BENJAMIN, Rome

Liked: Cleanliness, staff & service, room comfort
best choice in Milan
the hotel is not far away from city centre. We walk to center about 30 minutes. There are several bus lines around the hotel. So even no metro but still convenient. The room is clean and comfortable. But the facility seems to be old. The only bad thing is WIFI. Not very fast and sometimes we cannot link to it. The breakfast is terrific, the best one I got in Italy. It's a very good 4 star hotel. The price we got is 49euro per night with 5 euro city tax per night per person. It's not so expensive.

10/10 Excellent

Andrey, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's now one of my favorite hotel in Milan
Hotel looks from outside like a medieval building, very historical and romantic. It's reasonable compromise between price and location. You can walk to city center or you can use tram. It's also big supermarket not far away from hotel.

8/10 Good

Robert, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The hotel is located in a beautiful building. It is not exactly in the center, but using the tram 1 you can be in the center in 20 minutes, or you can walk less than an hour. It takes 45 mins to walk to San Siro stadium. Room is clean and comfortable, breakfast is decent.

2/10 Terrible

mzabutt, Riyadh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Breakfast very bad and if something finish they will not bring more, rather remove the tray. Too many TV channels and zero English channel. Air condition noisy like 24hrs sub train. I think whoever stay first time in that hotel will not return for 2nd stay. Definitely I am not returning to that hotel neither recommend to anyone.

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Paul

Disliked: Staff & service, room comfort
Indifferent - not recommended
I do not recommend the Regency Hotel, Milan: On arrival at 1.30 am, I was told that, due to a hotel error (rooms double booked), my four night stay had been cancelled, and that I could stay only one night. I protested that I had paid eight weeks earlier with Hotels.com, on a no-cancellation deal, and that payment was made and accepted by the hotel. All I got was a grudging apology, and "blame the computer" or "blame hotels.com". Without any choice I was to be sent to a hotel near the San Sero instead. I protested that I had spent hours trying to find the perfect hotel (a few mins walk for my conference at Mico), that I had no interest in the San Sero or football, and that I was highly inconvenienced. In the end, the next day, I was transferred to yet another hotel, the Sunflower, lower priced in a dodgy district - no compensation. So in the end only spent 5 hours in the Regency, but a memorable experience, for all the wrong reasons. Management and reception staff really need to learn about customer service.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and friendly
The staff was friendly, the rooms were comfortable, and the breakfast was good. The location is very close to the tram to Doumo, the bus stop for the 90/91 route around the main downtown loop and many buses at Firenze Plaza. The subway was accessible from either riding the tram south or a 10-15 walk west.

10/10 Excellent

edman karami, us

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
it was very good

8/10 Good

PB, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel management needs to improve on the breakfast menu if not my was comfortable

8/10 Good

John C, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate, though expensive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eddie, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel, great rate, small room

8/10 Good

Luis, buenos aires, argentina

Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel and good location
Very nice and good value hotel to stay in milan 20 minutes from train station an 15 minutes to city centre Super comfortable room and the hotel staff were very correct

10/10 Excellent

Leona, Berkeley, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Staff was great, room was clean and comfortable and breakfast was very good (meat, eggs, cheese and fruit in addition to the typical cereal and pastries). You can also get espresso drinks. The only think I did not like was that the hot water would go cold, then very hot, in a cyclic pattern as I showered. I learned to step away from the water when it went cold, wait a second, then continue with my shower.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regency Milano
Staff were excellent looked very serious but were very competant. Hotel was in the boon docks but a tram delivered you where you wanted to go with ease and opened up new areas. My first room had heating at 40 C but staff changed my room without hesitation.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Xiaoying, UK

Liked: Cleanliness, property conditions & facilities, room comfort
good decration and comfort room. but not very good lacaiton, it is noisy outside the windows

10/10 Excellent

David, Szegedin,Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and close the stadion
We spent one night at the hotel. Everything was clean and comfortabel. The services were perfect and the receptionist were helpful. I thought that we will be bit far from the center. But the public transport system is perfect and easy avaible from the hotel such as tram and bus.

8/10 Good

Paul, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Regency
Very, very nice room with a private bath/shower and plenty of hot water. My room had a balcony. Direct TV Firm bed. Free, good breakfast. Difficult to find and located FAR from the D'oumo. Although very nice I would choose to stay closer to the center of the city, TOO far of a walk and confussing public transportation.

4/10 Poor

Claudia, Toronto

Disliked: Staff & service, room comfort
disappointing
Hotel was quite cheap, reason why we booked it, but definitively did not match the 4 stars it was advertized for. Staff at front desk especially unfriendly and unhelpfull...

8/10 Good

Rotem

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Regency - 4 stars for the budget traveler
The Hotel itself is great - clean, quite, a 4 stars indeed. the problem is the location - it's about 20-30 mins of tram ride from the center of Milan, or about an hour walking (I've tried, believe me...) if your on a budget and you want a good accommodation and don't mind using the tram system - that's the hotel for you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Marlin, Ft. Walton Beach, FL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not impressed
Employees not helpful. Breakfast overpriced. Not convenient to transportation. Long distance to both airports. We arrived at one and departed from another. Was clean and quiet.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great stay in charming hotel!
Stay was great! We booked a triple, and they gave us a suite with 2 rooms-- very much appreciated! The guy at the front desk was a little cranky, but still helpful in answering questions. Also the staff spoke very good English. The rooms were medium sized, bathroom was spacious. The room was awesome except that the bed was not that comfortable. *Also, I didn't know this prior to my trip, but in Europe, it's customery to leave the key at the front desk when you leave the hotel. So don't be surprised when they hand you a super heavy key--it's b/c they want you to leave it with the desk. Location was very close/convenient to the tram, and Milan's tram network is pretty easy to use.

6/10 Okay

Ruth, Manchester England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Short stay in Milan
Reception staff unpleasant. Room small but clean although no towel left on last night. Whiskey in bar cost £10.00!! 20-25 walk into the centre of Milan. Don't think I would choose to stay here again on balance mainly because staff were unfriendly bordering on rude.