Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Lottie from Cumbria, UK

Stylish hotel with helpful staff.

Posted 24-Jun-2014
Pros: Nice large, stylish rooms with good facilities and a great shower!
Cons: Bar prices were expensive and the pool could be a degree or so warmer!
Location: The location was largely residential, which on the plus side meant it was lovely and quiet. It was easily accessible to the city centre by tram.
We recently enjoyed a relaxing weekend break at the Radisson Blu Hotel, Milan. We had read reviews prior to our stay that the hotel was a little way out of the city centre and indeed it was, however it was far easier than expected travelling into the city centre. The tram stop is a matter of metres from the front door and costs €4.50 per person for 24hrs unlimited use (just remember to validate your ticket in the machine on the tram when you first get on!) The journey in allowed us to take in some of the true Milanese life and flexibility in touring around places other than the typical tourist areas. The hotel was very clean, stylish and comfortable and worked out as good value for money. The reception staff were polite and welcoming with particular mention of Bruno who has exceptional English and was most helpful. The less desirable elements were the bar prices and the pool could do with being a tad warmer, but that is being picky. Overall, a stylish, clean hotel which we would thoroughly recommend (although we didn't eat in the hotel at all so can't comment on the food).
3 out of 5
Recommended
for Couples
by A verified traveller

Twenty minute tram ride to centre

Posted 28-May-2014
Pros: Room
Cons: Leisure facilities too small and staff could be more helpful
Location: Quiet location, tram journey to centre not a problem
Overall a good stay, hotel was very quiet, restaurant a bit pricey and leisure facilities sparse but overall worthy of its 4 star rating.
Comment from Hotel Management
05-Jun-2014
Dear Guest, Thank you very much for taking the time to communicate your feed-back. We are delighted to read your comments about your recent stay at the Radisson BLU Milan. We always do our best in order to guarantee 100% satisfaction both through our quality products and our service. Hoping to welcoming you soon, Best regards, Massimo Supino General manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel but not close to anything.

Posted 15-May-2014
Pros: Very nice bathroom, great bed, sheets, comforter; in general - very nice amenities.
Location: Not a particularly great location - not really within walking distance to anything.
This hotel met our needs and was everything you would expect from a Radisson. Clean, nicely decorated, good quality amenities, convenient parking.
Comment from Hotel Management
19-May-2014
Dear Guest, thank you so much for your feed-back. I am pleased to hear that you had a great experience with us. We hope to welcoming you again. Best regards, Massimo Supino General Manager
4 out of 5
Recommended
for Everyone
by janos from manchester uk

Too far out of centre

Posted 11-May-2014
They really could have told us that the pool was closed Booked because of indoors pool Was closed for a week!!
Comment from Hotel Management
13-May-2014
Dear Guest, Thank you for taking the time to write about your recent experience at the Radisson BLU Hotel Milan. I am sorry to hear that you had a not so remarkable experience. We hope to welcome you soon in order to exceed your expectations. Best regards, Massimo Supino General Manager
5 out of 5
Recommended
for Everyone
by ghie from london

Nice comfy hotel

Posted 06-May-2014
Pros: facilities and cleanliness
Cons: staff should be trained to be more accommodating to guests and smile. it would make a huge difference and will brighten up the guest's day.
Location: the hotel was near the bus/tram station and walking distance to the train station which allows tourists like me to explore Milan and we won't get lost
the hotel was really nice. i love the facilities and cleanliness. the only thing is the staff seems not so approachable. they don't even smile and greet the guests who comes in. they just wait for you to go to their desk before they even smile at you.
Comment from Hotel Management
09-May-2014
Dear Guest, Thank you for taking the time to write about your recent experience at the Radisson BLU Hotel Milan. I am sorry to hear that you had a not so remarkable experience. We always do our best in order to guarantee 100% satisfaction both through our quality products and our service. Moreover our motto is “Yes I can” ! We hope to welcome you soon in order to exceed your expectations. Best regards, Massimo Supino General Manager
5 out of 5
Recommended
for Everyone
by Dave from UK

Excellent city hotel

Posted 18-Apr-2014
Pros: Helpful friendly staff, cleanliness of room and facilties, excellent buffet breakfast....convenient tramride into city centre.
Cons: Cheaper daily parking rate,.....20 euro is a little too steep so I parked outside on the street instead... 10 euro would be a fair ....
Location: Tram stop within 100 metres straight into the city centre for 1.50 euro per single journey
Excellent hotel within a convenient short tramride to the city centre.....friendly attentive staff, excellent breakfast buffet, nice very clean modern rooms .....beautiful clean and well equipped spa and pool...overall excellent facilties and a very pleasant hotel to stay in. I would highly recommend this hotel for a trip to Milan.....
Comment from Hotel Management
28-Apr-2014
Dear Guest, Thank you very much for taking the time to communicate your feed-back. We are delighted to read your comments about your recent stay at the Radisson BLU Milan. We always do our best in order to guarantee 100% satisfaction both through our quality products and our service. Concerning the daily parking cost we inform you that the average price for parking in Milan is in line with our daily rate and we guarantee also an indoor parking space with 104 spots available for 24h . Hoping to welcoming you soon, Best regards, Massimo Supino General manager
4 out of 5
Recommended
for Everyone
by Claire from Somerset

Smart hotel

Posted 13-Apr-2014
Pros: The cleanliness and the smart staff
Cons: Information about the trams and trains and a map of the area would be very helpful. Also cheaper food options
Location: The cathedral (Duomo) and the Opera House (La Scala), Lake Como, Lots of art by famous artists.
Hotel was very clean indeed. The staff were helpful and very smartly dressed. The downside was that the food was very expensive. For example breakfast was 25 Euros. It was a lovely breakfast, but we didnt always want to spend that much and it was a set price, regardless of how much you ate. The other problem was that the hotel was quite a long way from Milan, but a tram did take you to the centre from the end of the road. There was no information about the tram or nearby train in the hotel, we had to work out which number tram(12) we needed etc and we wasted a lot of time working out how to get to places etc.
Comment from Hotel Management
16-Apr-2014
Dear Guest, Thank you for taking the time to write about your recent stay at the Radisson BLU Hotel Milan. We appreciated your suggestions and we are considering an easiest way to display information about transportation and places to visit at the hotel. Our staff promptly acts in order to guarantee high quality service according to our Yes, I Can! spirit. Our aim is to reach 100% guest’s satisfaction. We hope to welcome you soon in order to exceed your expectations. Best regards, Massimo Supino General Manager
5 out of 5
Recommended
for Everyone
by Colin from UK

Fantastic hotel, with brilliant staff.

Posted 18-Mar-2014
Pros: The staff were also friendly and helpful. I booked to attend a match at the San Siro, and it was so easy (and cheap) to get public transport there.
Cons: Nothing, this hotel has it all.
Location: This hotel is a little remote from the city centre, but don't let this put you off as the transportation system is regular and easy to use.
At check in the reception staff were excellent and made us feel most welcome, as did all the staff. I had numerous questions about the Milan transport system and all the staff could not have been more helpful. The facilities in the hotel are superb and all areas were spotlessly clean and brilliantly house kept. My 3 night stay was memorable and I hope to return to Radisson Blu Milan in the future.
Comment from Hotel Management
20-Mar-2014
Dear Guest, Thank you very much for taking the time to communicate your feed-back regarding your recent stay at the Radisson BLU Milan. We are delighted to read your comments about the structure as well as the services provided. Hoping to welcoming you soon, Best regards, Massimo Supino General manager
5 out of 5
Recommended
for Families
by rony from los angeles

Posted 20-Jan-2014 on Hotels.com
Comment from Hotel Management
25-Mar-2014 by Massimo Supino, Hotel Management
Dear Guest, thank you for rating your stay with us. I hope to welcoming you soon at the Radisson Blu Hotel Milan Best regards, Massimo Supino General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from lyon, france

Nice hotel, bad neighborhood

Posted 15-Jan-2014
The rooms are excellent, but the neighborhood isn't.
Comment from Hotel Management
26-Feb-2014
Dear Guest, thank you so much for your feed-back. I am pleased to hear that you had a great experience with us and I am pleased to inform you that we are 15 minutes far from the city centre that is well connected with us thanks to tram n°1 and n°12 and to the train (Passante Ferroviario). We hope to welcoming you again. Best regards, Massimo Supino General Manager