Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Great staff

Posted 16-Aug-2014
Very good experience, from check in to departure.
4 out of 5
Recommended
for Couples
by A verified traveller from London

My birthday surprise

Posted 29-Jul-2014
Pros: Amazing room/suite, location wasn't actually that bad either, outdoor garden, breakfast
Cons: Heated pool, better mannered, helpful night staff, we're payign customers after all!!!!!- Apologised I made them do something other than watch footbal
Location: We didn't really explore near by but from the maps etc and travel into the centre - 20 mins if that and was ok
Was taken here by my partner and I loved the place - Bruno on reception was great. Only thing was the night time staff - not as helpful as the day. Request were not dealt with at all including non working sound system and phone. Wanted to order juice whilst I sat outside one night and told I needed to go back to my room and order room service??? I was sat two feet from where room service are! - Crazy The pool was freezing, shame as it should be heated. Really loved this place though and would go back to this exact hotel but this time I'll be raising hell if I receive the same level of negative help (exc Bruno)
Comment from Hotel Management
04-Aug-2014
Dear Guest, Thank you for sharing your recent experience. I’m personally disappointed to hear that you felt let down by our staff. We pride ourselves on our Yes I Can! service and friendly team. I will be discussing your feedback with my team and addressing any issues. I apologise for your experience. I hope we get the chance to show you this on a future stay with us. Best regards, Massimo Supino General Manager
3 out of 5
by A verified traveller from England

Nice but a bit far out!

Posted 29-Jul-2014
Pros: Comfy clean rooms
Cons: Menu in the hotel was rather limited, include the 5E city tax in with the expedia cost.
Location: Lake Como is a must!
If you want to see central Milan the hotels a bit too far out as it takes about 30 mins to get to the centre. There are great tram, bus and train links of which the bus and tram links are just around the corner from the hotel and the metro is about 10 mins walking distance. The hotel staff were very helpful and they provided the necessary information we required in order to get to and from Milan and Lake Como. They also supplied us with the necessary tickets to access the local transport which saved time purchasing them from the local shops which seemed far and few between as you cannot use cash on the transport system. The hotel arranged for one of their taxis to take us to the airport at 5 in the morning and it was cheaper than using the local taxis. On the down side the pool was not always available to be used and the city tax adds a hefty 5E per person which is paid directly to the hotel when leaving.
Comment from Hotel Management
04-Aug-2014
Dear Guest, Thank you for taking the time to write about your recent experience at the Radisson BLU Hotel Milan. We always do our best in order to guarantee 100% satisfaction both through our quality products and our service. We hope to welcome you soon in order to exceed your expectations. Best regards, Massimo Supino General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent stay with very attentive staff

Posted 23-Jul-2014
Pros: Room was great, bed was even better!
Cons: As a coeliac if I had one comment for the hotel, gluten free pasta needs fully cooking, it is not al dente compatible!
Location: no 12 tram right on the for stop and tKes you straight into the centre - very easy.
Excellent 2 night stay in Milan, originally only due to be one night but bad weather in Tuscany prompted us to move a day early and we were not disappointed.
Comment from Hotel Management
30-Jul-2014
Dear Guest, thank you so much for your feed-back. I am pleased to hear that you had a great experience with us. We hope to welcoming you again. Best regards, Massimo Supino General Manager
4 out of 5
Recommended
for Couples
by Lottie from Cumbria, UK

Stylish hotel with helpful staff.

Posted 24-Jun-2014
Pros: Nice large, stylish rooms with good facilities and a great shower!
Cons: Bar prices were expensive and the pool could be a degree or so warmer!
Location: The location was largely residential, which on the plus side meant it was lovely and quiet. It was easily accessible to the city centre by tram.
We recently enjoyed a relaxing weekend break at the Radisson Blu Hotel, Milan. We had read reviews prior to our stay that the hotel was a little way out of the city centre and indeed it was, however it was far easier than expected travelling into the city centre. The tram stop is a matter of metres from the front door and costs €4.50 per person for 24hrs unlimited use (just remember to validate your ticket in the machine on the tram when you first get on!) The journey in allowed us to take in some of the true Milanese life and flexibility in touring around places other than the typical tourist areas. The hotel was very clean, stylish and comfortable and worked out as good value for money. The reception staff were polite and welcoming with particular mention of Bruno who has exceptional English and was most helpful. The less desirable elements were the bar prices and the pool could do with being a tad warmer, but that is being picky. Overall, a stylish, clean hotel which we would thoroughly recommend (although we didn't eat in the hotel at all so can't comment on the food).
3 out of 5
Recommended
for Couples
by A verified traveller

Twenty minute tram ride to centre

Posted 28-May-2014
Pros: Room
Cons: Leisure facilities too small and staff could be more helpful
Location: Quiet location, tram journey to centre not a problem
Overall a good stay, hotel was very quiet, restaurant a bit pricey and leisure facilities sparse but overall worthy of its 4 star rating.
Comment from Hotel Management
05-Jun-2014
Dear Guest, Thank you very much for taking the time to communicate your feed-back. We are delighted to read your comments about your recent stay at the Radisson BLU Milan. We always do our best in order to guarantee 100% satisfaction both through our quality products and our service. Hoping to welcoming you soon, Best regards, Massimo Supino General manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel but not close to anything.

Posted 15-May-2014
Pros: Very nice bathroom, great bed, sheets, comforter; in general - very nice amenities.
Location: Not a particularly great location - not really within walking distance to anything.
This hotel met our needs and was everything you would expect from a Radisson. Clean, nicely decorated, good quality amenities, convenient parking.
Comment from Hotel Management
19-May-2014
Dear Guest, thank you so much for your feed-back. I am pleased to hear that you had a great experience with us. We hope to welcoming you again. Best regards, Massimo Supino General Manager
4 out of 5
Recommended
for Everyone
by janos from manchester uk

Too far out of centre

Posted 11-May-2014
They really could have told us that the pool was closed Booked because of indoors pool Was closed for a week!!
Comment from Hotel Management
13-May-2014
Dear Guest, Thank you for taking the time to write about your recent experience at the Radisson BLU Hotel Milan. I am sorry to hear that you had a not so remarkable experience. We hope to welcome you soon in order to exceed your expectations. Best regards, Massimo Supino General Manager
5 out of 5
Recommended
for Everyone
by ghie from london

Nice comfy hotel

Posted 06-May-2014
Pros: facilities and cleanliness
Cons: staff should be trained to be more accommodating to guests and smile. it would make a huge difference and will brighten up the guest's day.
Location: the hotel was near the bus/tram station and walking distance to the train station which allows tourists like me to explore Milan and we won't get lost
the hotel was really nice. i love the facilities and cleanliness. the only thing is the staff seems not so approachable. they don't even smile and greet the guests who comes in. they just wait for you to go to their desk before they even smile at you.
Comment from Hotel Management
09-May-2014
Dear Guest, Thank you for taking the time to write about your recent experience at the Radisson BLU Hotel Milan. I am sorry to hear that you had a not so remarkable experience. We always do our best in order to guarantee 100% satisfaction both through our quality products and our service. Moreover our motto is “Yes I can” ! We hope to welcome you soon in order to exceed your expectations. Best regards, Massimo Supino General Manager
5 out of 5
Recommended
for Families
by Terry from Surrey, England

Great weekend hotel

Posted 23-Apr-2014 on Hotels.com
Radisson Blu Hotel Milan was a great hotel, good food, excellent service, very comfortable with swimming pool and fitness facilities. We deliberatly picked a hotel a little out from the centre as visits to other city centres have resulted in poor sleep due to the noise. No such problems with the Radisson Blu Hotel in Milan. Great weekend break from a great base. Surrounding areas a little drab but we were there for sights and restaurants, all of which were found only a 25 min tram journey from hotel
Comment from Hotel Management
06-May-2014 by Massimo Supino, Hotel Management
Dear Guest, thank you so much for your feed-back. I am pleased to hear that you had a great experience with us. We hope to welcoming you again. Best regards, Massimo Supino General Manager