Dear Susan, Thank you for your kind feedback about your last stay at STRAFhotel&bar!We are truly pleased to read that you completely enjoyed your stay with us.We look forward to having you here again for another delightful stay in the heart of Milano.Best Regards, Anna

Dear Mr. Eric,Thank you for the time you spent to review your last stay at STRAFhotel&bar.We regret if the experience with us did not completely meet your expectations but we would like to explain some important aspect. For what concern the benefits for VIP Expedia and Bonvoy Member, we are used to extend our best VIP treatment with a welcome amenities and handrwritten message upon arrival while room upgrade, early check-in or late check-out are always complimentary and upon availability. Please, let us know more details to properly understand what other benefits we have missed. Furthermore, we apologize if you couldn't enjoy our Wellness Boutique due to the extraordinary maintenance work occurred during your stay. We really hope to have a second chance to fully satisfy your needs and welcome you back at STRAFhotel. Best Regards, Anna

Dear Mr. John, Thank you for sharing your kind feedback about your last stay at Straf Hotel&bar.We are truly pleased to read that you appreciated the location and the friendliness of our professional Team, always striving to deliver an excellent service. Otherwise, we are very sorry to know that the breakfast disappointed you: we always try to do everything we can to meet our guest's expectations, by providing a wide selection of fresh sweet and savoury products.We hope to have a second chance to welcome you back here, right in the heart of Milano!Best Regards, Anna

Dear Levon, thank you very much for the time spent to evaluate our Hotel. We look forward to welcome you again in the next future,kind regards, STRAFhotel&bar team

Dear brook, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We're sorry for the bad feeling perceived during your stay. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear brook, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We're really sorry for the bad feeling perceived during your stay. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Simon,thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your positive feedback about our location. STRAFhotel is very far from a standard hotel since the design, as entirely created by the famous Italian Architect Vincenzo De Cotiis, is different from room to room as reflecting his unique philosophy. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Dr.G, Thank you so much for taking your time to share this amazing feedback about your stay with us!We hope to have the pleasure to welcome you back soon.Best Regards,

Dear MARTIN, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your positive feedback about our location. STRAFhotel is very far from a standard hotel since the design, as entirely created by the famous Italian Architect Vincenzo De Cotiis, is different from room to room as reflecting his unique philosophy.We hope to have another occasion to welcome you,warm regards, STRAFhotel&bar team

Dear Taylor, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your positive feedback about our location. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions for the future. We hope to have another occasion to welcome you in the future, warm regards, STRAFhotel&bar team

Dear April, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We really appreciate your positive feedback about our location. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions for the future.We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Mohsen, thank you very much for the time you dedicated in evaluating STRAFhotel&bar. We regret you didn't have a nice experience, please feel free to contact us in order to explain us what it happened during your stay.We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Andrew, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your feedback about our location and staff. STRAFhotel is very far from a standard hotel since the design, as entirely created by the famous Italian Architect Vincenzo De Cotiis, is different from room to room as reflecting his unique philosophy. Our main priority is to ensure our guests’ full satisfaction at all times and we'll take into consideration your suggestions for the future. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Doron, thank you very much for the time spent to leave a feedback based on your experience. We really appreciate your amazing feedback about our Hotel. Have a nice day and we hope to welcome you again in the net future, kind regards, STRAFhotel&bar team

Dear Huay, thank you very much for the time you dedicated in writing your personal experience with STRAFhotel&bar. We appreciate your positive feedback about our location and hotel. We hope to have another occasion to welcome you, warm regards, STRAFhotel&bar team

Dear Judith,thank you very much for the time spent to evaluate our Hotel.We look forward to welcome you again in the next future,kind regards,STRAFhotel&bar team

Dear Morbeen, thank you very much for the time spent to leave a feedback based on your personal experience. We appreciate your kind feedback about our helpful staff. Have a nice day, kind regards, STRAFhotel&bar team

Dear John, thank you very much for the time spent to write your experience in our Hotel. We really enjoy your positive feedback about our location and Staff. We hope to welcome you soon again in the next future, kind regards, STRAFhotel&bar team

Dear Guest, thank you very much for your precious review. We look forward to welcome you soon again. Best regards! STRAFhotel&bar team

Dear Guest, thank you very much for your precious review. We look forward to welcome you soon again, kind regards, STRAFhotel&bar team

Dear Nathal, thank you so much for your amazing feedback! We hope to see you again as soon as possible. Best greetings!

Dear Nahal, thank you so much for your amazing feedback! We hope to see you again as soon as possible. Best greetings!

Dear Richard, thank you for your amazing feedback and for taking the time to share this great review! We hope to see you again. Have a nice day, STRAFhotel&bar team

Dear Marie, First of all, thank you for the time spent to leave a feedback based on your personal experience. Our main priority is to ensure our guests’ full satisfaction at all times and we are sorry to know that the Hotel and its design did not meet your personal taste and expectation. STRAFhotel is very far from a standard hotel since the design, as entirely created by the famous Italian Architect Vincenzo De Cotiis, is different from room to room as reflecting his unique philosophy. In addition we pride ourselves in promoting and applying several eco-friendly practices including the choice of ecologically certified cleaning products provided in specific refillable liquid soap dispensers plastic free; however, we thank you for your advice that will be useful for any possible future modifications. Regarding breakfast service, we always clarify how we serve breakfast due to government covid prevention legislation. We always hope that, serving our guest according to the exact time indicated by him, through the dedicated app or through the form available at the reception, is a very welcome choice. Thanks to your kind indication, we will be more careful in the future, indicating this procedure more clearly at the time of check-in. In any case please consider that we take all feedback very seriously and so thank you for taking the time to share your impressions so to be able to be reviewed. We remain at your disposal for any further assistance, warm regards, STRAFhotel&bar Management

Dear Nurit, thank you very much for the time spent to leave a feedback based on your personal experience. Please feel free to contact us if you want to share with us what didn't work during your stay at STRAFhotel&bar. Have a nice day, kind regards, STRAFhotel&bar team

Dear Vladimir, thank you so much for your amazing feedback! We hope to see you again as soon as possible, Best greetings!

Dear Iris, thank you so much for your amazing feedback! We hope to see you again as soon as possible, Best greetings!

This is awesome! Thank you!

Dear guest, thank you very much for your kind feedback. Have a nice day, STRAFhotel&bar team

Dear Mr Nurit, Thank you !! see you soon!! paolo foletti guest experience

Dear David, thank you for the time you dedicated in writing this review about STRAF hotel&bar. We are happy to know that you enjoyed the style and the comfort of our Hotel. However we are really sorry for the space for support around the sink. Thank you again for sharing your comments, every feedback is helping us to improve day by day making feel our guests like at home. We hope to welcome you back soon in your new home in Milan! paolo foletti guest experience

Dear Guest, thank you for your kind review. I am delighted you appreciated our location and Hotel Style. I am sorry for the bad comford perceived during your stay, with regards to the room allocation. You could have called us in order to make a room move. We do have also rooms facing the inside courtyard, in order to be more quiet on your future stay. I remain at your entire disposal with my very best

Dear Andreas, thank you for your precious time spent for your review! We are happy to see almost the best score appointed to our hotel. We hope to see you soon in the next future!

Dear Guest Thank you very much for your feedback Have you already reserve your next stay? We are waiting you. See you soon

Dear Elena, thank you very much for your Amazing review. We are glad you had a Fabulous Experience with STRAFand thanks for sharing this feeback also about our Staff. We work everyday to ensure the best service and we are happy to read that we reached our goal! We hope to welcome you back soon in your new home in Milan! Best regards, paolo foletti guest experience

Dear Kalwani, Thank you very much for your very good review on . We are delighted to know that you enjoyed your Experience with Straf, from the atmosphere, style and design of the hotel to the professionalism of our Staff. Your satisfaction is our first objective, we are proud to read that the effort we make every day in taking care of the details and in focusing on the needs of our guests contributed to make your experience an unforgettable one. I will share it personally with all the Staff. paolo foletti guest experience We hope to welcome you back soon in your new home in Milan! Best regards, Francesco Costa Aura Manager

Dear Anonymus, thank you very much for this Amazing review . We are glad you had a Incredible Experience with STRAF hotel&bar and thanks for sharing this feeback also about our Staff. We work everyday to ensure the best service and we are happy to read that we reached our goal! We hope to welcome you back soon in your new home in Milan! Best regards, paolo foletti guest experience

Dear Anonymus, thank you very much for this Amazing review . We are glad you had a Incredible Experience with STRAF hotel&bar and thanks for sharing this feeback also about our Staff. We work everyday to ensure the best service and we are happy to read that we reached our goal! We hope to welcome you back soon in your new home in Milan! Best regards, paolo foletti guest experience

Dear Anonymus, We thank you for your review regarding your recent stay with us! It's such a pleasure to receive a positive feedback like yours. We hope to welcome you in the near future in your new home in Milan! Best regards, paolo foletti guest experience

Dear Ben, On behalf of the management of STRAF hotel&bar, I would like to offer you our most sincere apologies for the inconveniences experienced during your stay. Rest assured that we strive to anticipate your needs and are committed to ensure your total satisfaction. Sorry we did not notice it during your stay, we would certainly move you into a different room, We apology for the inconvenient of the services and facilities that you find disappointing We look forward to see you on a next occasion and make your experience a completely different from the last, allowing us to fully regain your trust. Your sincerely, Paolo foletti guesy experience

Hi Nicholas, many thanks for your lovely comments on the room and it is great to know that you enjoyed a comfortable and enjoyable stay.. We very much hope that you will be back forward to welcoming you again to STRAF hotel&bar, best regards, paolo foletti guest experience

Dear Anonymus, Thank you for taking the time to share your experience with us. We are looking forward to welcome you again soon! Best regards, paolo foletti guest experience

Dear Guest, thanks for taking your time to leave us your feedback. First of all, we are so pleased that you had a good time here in Milano thanks to us. It gives me great pleasure to read your kind words on our central location, right in the heart of it all and a stone’s throw to best sights of the city including the Duomo. As you already underlined, we are a design hotel and as the architect Vincenzo De Cotis said, ´" STRAF is like an installation, a concept which formed the basis for the choice of materials associated with contemporary art, such as ‘Arte Povera". In fact, STRAF is an unconventional building with a intellectual and modern design. Quite the opposite I remind you that during our guest experience We are always available at reservation desk, as well as our housekeeping manager for satisfying all your needs “on demand” even if you opt for a room move during your stay. By the way, I would like to extend my most sincere apologies for every issue about your room, especially for the smell in the bathroom. We look forward to see you on a next occasion and make your experience a completely different from the last, allowing us to fully regain your trust. Our friendly, professional, and attentive team take great pride in delivering excellent services to ensure to each guest a memorable stay. I wish you a really nice week-end!