Reception

Reviews of Palazzo Porta Romana

4 out of 5
Palazzo Porta Romana
Corso di Porta Romana, 64, Milan, MI

Reviews

8.4

Very good

Rating 10 - Excellent. 146 out of 297 reviews" "
Rating 8 - Good. 83 out of 297 reviews" "
Rating 6 - Okay. 43 out of 297 reviews" "
Rating 4 - Poor. 13 out of 297 reviews" "
Rating 2 - Terrible. 12 out of 297 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luigi

Stayed 2 nights in Sep 2023

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good job!!
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
It’s ok for short stay.
We had family room who was spacious n renovated, not the older style. I like the lobby and the location. Clean room but you can see the bathroom needs better maintenance. If your room is on the main street , you will hear sirens throughout the night.
Stayed 1 night in Oct 2023

10/10 Excellent

Key

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estadia, accdecible para tomar el Metro o caminar.
Stayed 5 nights in Oct 2023

6/10 Okay

Ricardo, Wilmington

Stayed 3 nights in Oct 2023

10/10 Excellent

Angel, Trujillo Alto

Travelled with partner
Dinking water service no good.
Stayed 2 nights in Oct 2023

6/10 Okay

ailiuj

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
el servicio de taxis es horrible ,hay que llamar desde la.reception y el taxi cobra por la.distancia que recorrio antes de llegar a recoger a los clientes .$10 o 13 dolares. la.distancia al nuomo es de 15 minut o mas caminando no de 6min . la.habitacion el.apartamento esta bonito,pero.el.baño tiene losas de la bañadera rotas , con sarro ,resbala y el agua caliente quema
Stayed 3 nights in Oct 2023

6/10 Okay

Marleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bad room
The room we get it was NOT how we booked
Stayed 4 nights in Oct 2023

8/10 Good

Lori

Stayed 2 nights in Oct 2023

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel I liked and recommended
Stayed 4 nights in Oct 2023

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was wonderful. Location, cleanliness and the restaurants around were good. The one next door w glass doors was amazing
Stayed 1 night in Sep 2023

2/10 Terrible

Karolen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for two nights, we could not sleep both nights because of some really loud banging noises that wouldn’t stop all night long. When we informed the receptionist at checkout, they didn’t care to even offer us an apology, all they wanted was for us to check out and leave because there were other people in the lobby who the receptionist probably didn’t want them hearing about the hotel.
Stayed 2 nights in Oct 2023
Response from Paola on 6 Oct 2023
Dear Mrs. Karolen,Thank your for sharing with us your comments about your stay, they are very precious for us to improve the level of our services. We deeply apologize both for the two nights of poor sleep and for the unprofessional attitude of our staff upon your check-out. We hope that you are willing to give us another opportunity to host you in the future, we will be delighted to welcome you back and let you have a more pleasant stay with us. Paola, PA to GM

6/10 Okay

Rosanna

Liked: Cleanliness
Disliked: Staff & service
Okay accommodation for a couple of nights. Nothing fancy. A/C is good. Weird hairdryer, it looked more like a vacuum cleaner. There is a supermarket across the road from hotel. Breakfast is continental. Feint desk staff ok but not warm. Porter was quite nice. Easy walk to Piazza and Duomo.
Stayed 2 nights in Oct 2023

4/10 Poor

inna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is maximum 3 star. Except lobby rooms are in dire need of repairs. Everything is so old and outdated especially bathroom. Air conditioning working barely enough to make room bearable. Wouldn’t recommend it for this money. Not Worth it!!!
Stayed 1 night in Sep 2023

8/10 Good

Alejandro

Liked: Cleanliness
Location was great. Room was descent.
Stayed 3 nights in Sep 2023

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel was cleverly clean, and the location was great. The restaurant next door (glass doors) was amazing!!! Would stay there again!!
Stayed 4 nights in Sep 2023

10/10 Excellent

Abdulhameed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is great , double glass to make noise cancellation. The breakfast is wonderful. The employees are very friendly. The location of the hotel is very close to domu.
Stayed 2 nights in Sep 2023

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique was there was a great restaurant immediate next door
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel. Convenient. Well kept. Very friendly. Clean. Wish the shower was a bit more "user friendly."
Stayed 2 nights in Sep 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, well stocked bathroom, excellent helpful front desk.
Stayed 2 nights in Sep 2023

8/10 Good

Virginie

Travelled with group
Liked: Cleanliness, room comfort
Very friendly staff Delicious breakfast Perfectly located but hitel bedrooms are outdated and look and feel like a 3*** rather than a 4****
Stayed 2 nights in Sep 2023

8/10 Good

Racquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable to tourist spot places
Stayed 1 night in Sep 2023

10/10 Excellent

Alfredo, Fresh Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 2 nights in Sep 2023

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed. We had sent request for a baby crib and once arrived we were not provided with any!
Stayed 1 night in Sep 2023

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient but needs some love.
Stayed 3 nights in Sep 2023

8/10 Good

Winky

Liked: Staff & service
All staff very friendly and helpful .
Stayed 3 nights in Sep 2023

10/10 Excellent

Magnus

Stayed 1 night in Sep 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The location was absolute perfection. The room is large enough with a desk for working, modern bathroom with essentials . The breakfast area served coffee, pastries, and light sandwiches. The staff is very professional and accommodating with recommendations. I was a single women staying here and felt extremely safe. Will definitely stay here again!
Stayed 2 nights in Sep 2023

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good location, comfy bed. Clean functional bathroom. The room furnishings are tired and dated, the noise from the road is quite intrusive too. Breakfast was good.
Stayed 2 nights in Sep 2023

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sarah, Bernardsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating. We walked easily to the sites. the only issue was there wasn't a shower in the room. We had 2 rooms and neither had one. They had a handheld but no glass to keep the spray out. I really missed that BUT other than that I recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is 4 stars, rooms very nice, clean, spacious, nice bathroom, great service at desk, breakfast buffet very good, convenient walking to Duomo & Galleria, shopping. Would stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay. Nice breakfast!!

10/10 Excellent

Simon

Stayed 1 night in Aug 2023

10/10 Excellent

Sue

Stayed 2 nights in Aug 2023

6/10 Okay

Henn

Stayed 3 nights in Aug 2023

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant
Stayed 3 nights in Aug 2023

10/10 Excellent

oren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. Room was clean and comfortable. Bathroom had enough space. Breakfast had a very good selection.
Stayed 1 night in Aug 2023

10/10 Excellent

Ori

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff both front to resto. The only thing is there’s air vent inside the toilet.AC need perhaps replacing as its too noicy .
Stayed 3 nights in Aug 2023

8/10 Good

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good condition, greate price
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Close to main attractions
Stayed 3 nights in Aug 2023

10/10 Excellent

Aziza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jacqueline, New York

Stayed 2 nights in Aug 2023

10/10 Excellent

SAIMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel, very clean and renovated. Staff is very nice and helpful. Breakfast is very good and the service is excellent. We enjoyed our stay there. Very close to Duomo , shopping and restaurants. Nice and quiet area
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel stay with children
The hotel was lovely, luxurious and the staff were lovely. Unfortunately, the restaurant was very small for the size of the hotel so quite a few of us had to wait for tables and there seemed to be a queue all the time we were there and still when we'd finished. It would have been nice to be advised if it was going to be a long wait as if we'd have had to catch a train earlier we would have missed it. We didn't get a 2nd coffee as they were so busy, we didn't want to chase it, or make others wait longer and the staff seemed overrun.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2023