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We had family room who was spacious n renovated, not the older style. I like the lobby and the location. Clean room but you can see the bathroom needs better maintenance. If your room is on the main street , you will hear sirens throughout the night.
Excelente estadia, accdecible para tomar el Metro o caminar.
Key
Stayed 5 nights in Oct 2023
6/10 Okay
Ricardo, Wilmington
18 Oct 2023
Ricardo
Stayed 3 nights in Oct 2023
10/10 Excellent
Angel, Trujillo Alto
Travelled with partner
17 Oct 2023
Dinking water service no good.
Angel
Stayed 2 nights in Oct 2023
6/10 Okay
ailiuj
Travelled with family, Travelled with group
16 Oct 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
el servicio de taxis es horrible ,hay que llamar desde la.reception y el taxi cobra por la.distancia que recorrio antes de llegar a recoger a los clientes .$10 o 13 dolares.
la.distancia al nuomo es de 15 minut o mas caminando no de 6min .
la.habitacion el.apartamento esta bonito,pero.el.baño tiene losas de la bañadera rotas , con sarro ,resbala y el agua caliente quema
My husband and I stayed here for two nights, we could not sleep both nights because of some really loud banging noises that wouldn’t stop all night long. When we informed the receptionist at checkout, they didn’t care to even offer us an apology, all they wanted was for us to check out and leave because there were other people in the lobby who the receptionist probably didn’t want them hearing about the hotel.
Karolen
Stayed 2 nights in Oct 2023
Response from Paola on 6 Oct 2023
Dear Mrs. Karolen,Thank your for sharing with us your comments about your stay, they are very precious for us to improve the level of our services. We deeply apologize both for the two nights of poor sleep and for the unprofessional attitude of our staff upon your check-out. We hope that you are willing to give us another opportunity to host you in the future, we will be delighted to welcome you back and let you have a more pleasant stay with us. Paola, PA to GM
6/10 Okay
Rosanna
3 Oct 2023
Liked: Cleanliness
Disliked: Staff & service
Okay accommodation for a couple of nights. Nothing fancy. A/C is good. Weird hairdryer, it looked more like a vacuum cleaner. There is a supermarket across the road from hotel. Breakfast is continental. Feint desk staff ok but not warm. Porter was quite nice. Easy walk to Piazza and Duomo.
This hotel is maximum 3 star. Except lobby rooms are in dire need of repairs. Everything is so old and outdated especially bathroom. Air conditioning working barely enough to make room bearable. Wouldn’t recommend it for this money. Not
Worth it!!!
The room is great , double glass to make noise cancellation. The breakfast is wonderful. The employees are very friendly. The location of the hotel is very close to domu.
The location was absolute perfection. The room is large enough with a desk for working, modern bathroom with essentials . The breakfast area served coffee, pastries, and light sandwiches. The staff is very professional and accommodating with recommendations. I was a single women staying here and felt extremely safe.
Will definitely stay here again!
Caroline
Stayed 2 nights in Sep 2023
8/10 Good
Simon
Business traveller
8 Sept 2023
Liked: Cleanliness, staff & service, room comfort
Good location, comfy bed.
Clean functional bathroom.
The room furnishings are tired and dated, the noise from the road is quite intrusive too.
Breakfast was good.
The staff is very friendly and accommodating. We walked easily to the sites. the only issue was there wasn't a shower in the room. We had 2 rooms and neither had one. They had a handheld but no glass to keep the spray out. I really missed that BUT other than that I recommend.
Hotel is 4 stars, rooms very nice, clean, spacious, nice bathroom, great service at desk, breakfast buffet very good, convenient walking to Duomo & Galleria, shopping. Would stay here again.
It is a very nice hotel, very clean and renovated. Staff is very nice and helpful. Breakfast is very good and the service is excellent. We enjoyed our stay there. Very close to Duomo , shopping and restaurants. Nice and quiet area
The hotel was lovely, luxurious and the staff were lovely.
Unfortunately, the restaurant was very small for the size of the hotel so quite a few of us had to wait for tables and there seemed to be a queue all the time we were there and still when we'd finished. It would have been nice to be advised if it was going to be a long wait as if we'd have had to catch a train earlier we would have missed it. We didn't get a 2nd coffee as they were so busy, we didn't want to chase it, or make others wait longer and the staff seemed overrun.