Ratings based on 246 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

No need to comment! It was just fabulous hotel!!

Posted 19-Jan-2015
Restaurant in the hotel was so antique and beautiful... Room was all the time clean... Maid was checking all the time... Sauna and pol was also clean and adequate...
3 out of 5
by A verified travellerfrom Tokyo

A concierge has a problem....

Posted 08-Jan-2015
Pros: The atmosphere was excellent.
The facility and the atmosphere of the hotel was quite good. However, I was disappointed at the crusty attitude of the concierge. I asked him for the address of a small trattoria which my acquaintance recommended. He inhospitably looked it up on the Internet and gave me the answer (not with even a phone number) just by parol. I showed him the map of Milan and asked the location, then, he pointed just the street.,,, I know most of your guest do not go to such a restaurant with the common touch, butif it is required, he should have given me with the satisfactory service. That’s why I can not say I was adequately satisfied with the stay at your hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Mexico

Gran hotel

Posted 05-Jan-2015
Pros: Me encanto!
Cons: A mi gusto nada! A lo mejor que haya tarifas que incluyan el desayuno pues como buen hotel de lujo el desayuno es demasiado caro.
Location: Tienes muchos lugares interesantes que visitar,esta lleno de tiendas con todo tipo de moda y precios,hay muchas excursiones para hacer cerca de Milan
Tiene servicio de shuttle al centro cerca del domo cada 15 mins.,el personal muy amable y atento,sus servicios rápidos.Es un gran hotel ,uno de los mejores en los que he estado, el precio lo vale!!! El Ritz de Londres le falta mucho para estar cerca en cuanto a su trato y servicio así como la relación calidad -precio.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

grand hotel with warm and very welcoming service.

Posted 29-Dec-2014
Pros: really friendly staff. great breakfast buffet. excellent concierges and reception staff
Cons: nothing
loved this place. we were in transit from milan to the swiss mountains and this made a luxurious and very friendly stop. will be my hotel of choice in Milan from now on
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice

Posted 12-Nov-2014
Excellent hotel. Great location, friendly staff but expensive Wifi
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Wales

Top class hotel

Posted 06-Nov-2014
Pros: The hotel is luxurious and the staff are amazing.
Cons: A fantastic hotel with everything that you need BUT YOU DO PAY FOR IT. Hideous prices. No tea/coffee in room as they want you to pay for it. ie 10euro
Location: Central in the city close to the main central railway station. Try to fly to Linate airport and not Malpase airport as its much closer.
Another great week had at a luxurious hotel in a luxurious city. Ideally situated for getting around the city with a limousine service provided down to the main cathedral square, though it only takes 15 minutes to walk. A nice touch nevertheless.
5 out of 5
Recommended
for Couples
by Miss Rfrom Uk

Excellent

Posted 16-Oct-2014 on Hotels.com
Beautiful hotel and outstanding service. Every member of staff deserves to be congratulated on their professional, attentive and warm attitude toward guests. Our room was extremely comfortable and I would recommend the hotel to anyone looking for accommodation whilst staying in Milan
4 out of 5
Recommended
for Overnight Stay Before Destination
by Edvigefrom Modena

Letti comodi

Posted 16-Oct-2014 on Hotels.com
Benissimo
4 out of 5
Recommended
for Families
by Roberto Monroigfrom Florida, USA

Not far from The Duomo, Dorchester's unpoli$hed Hotel

Posted 04-Oct-2014 on Hotels.com
Centric, unfurbished Milano surroundings, gallant welcoming until faced with this "passive-aggressive" Front Desk reception staff, including their manager, Stephano, trying to convince us 4, that we did not request their Uprated expensive Suites next to each other, & since they were booked anyway, it was impossible to even try to please us, regardless! Their crowded hallways' carpets release their ancient scent of age, but kept clean, their beds are hard without pillow-tops! We did enjoy their over priced room service snacks, Restaurant & stores within! - While in London, we were able to see the same, true Dorchester's Collection signature pampering care, which we had also experienced at The Beverly Hills Hotel, back in June, 2014! Not in Milano! Lake Como surrounding medieval cities, the Last Supper tempera at Sta. Maria delle Grazie , their Royal Pizza del Duomo, La Scala's Don Quixote Ballet, their city elegant, Gallerias, Museums, Fashion stores & Models, Sforza's Family Legacy compensated for our visit to become a pleasant memory!
5 out of 5
Recommended
for Business Travellers
by Phil Burgess

This traveller left a rating score only Posted 24-Sep-2014 on Hotels.com