Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
77% of guests recommend
3.5 Room cleanliness
3.0 Service & staff
3.2 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from New York

Only for short stay

Posted 17-Jul-2015
Pros: Being able to walk to and from the train station.
Cons: Customer service by the staff. Working air conditioning.
Walking distance from the train station, the hotel is old and is in need of a good facelift. The single room was ok, even if outdated. However, on a very hot day, the air conditioning was not working. The window could be opened and the staff was quite rude.
2 out of 5
by A verified traveller from Roma

Posizione comoda vicino metro e stazione fs

Posted 12-Jul-2015
Servizi scadenti: aria condizionata guasta per tutti i tre giorni di permanenza con temperatura esterma di 35 gradi; per accendere la televisione si doveva spegnere il frigo; la stanza affaccia su un percorso tram rumorosissimo fimo a tarda notte.
3 out of 5
by A verified traveller from Houston

OK for the money and very close to Milan Centrale

Posted 11-Jul-2015
Pros: Close to train station and Metro.
Cons: Everything...
We arrived at 12:00 and we were rudely told we can only check-in at 2:00. They shouldn't put that guy at the front desk. He's better as a bouncer rather than work at reception. The place is so so. The hall-ways are dark and the rooms are quite darkly lit. The bidet faucet didn't work. It was "tight" no matter how you try. The TV remote died - must be battery. This placed looked very "tired". It's good for a cheaper overnight but anything longer would be crazy. BTW, there's limited restaurant's around the area after dark. So eat elsewhere before you come back so grab a quick one from the train station.
2 out of 5
by A verified traveller from ROMA

Posted 01-Jul-2015
Pros: Molto poco
Cons: Una rinfrescata ai muri e agli ambienti in generale non guasterebbe. "Revisione" del personale
Location: La posizione è ottima in quanto è situato a pochi passi dalla Stazione Centrale e di conseguenza è collegato benissimo.
2 pernottamenti in camera doppia. I dipendenti ed il personale della struttura (tutti stranieri) poco cordiali, camera e bagno con poca illuminazione e scarsa cura dei particolari (sopra coperta bucata), presenza sui muri della stanza di "cadaveri" di zanzare e di altri insetti. Per concludere: due giorni (domenica e lunedì) senza potersi fare la doccia (problemi all'impianto di produzione dell'acqua calda )
2 out of 5
by A verified traveller from Tokyo


Posted 25-Jun-2015
Pros: 立地の良さ。
Cons: 全部。
Location: 中央駅の近く。
2 out of 5
by A verified traveller from NY

Don't bother. Bad staff. Terrible team noise

Posted 22-Jun-2015
The check in was terrible. No information was given to us on how to handle he safe, breakfast hours and policy, checkout time etc. it seemed like they were mad at us for asking questions. The room was clean but the hot water wasn't hot it was barely mild. It was supposed to be a double bed but we got two single beds joined together. Not even the sheets were double. I was separated from my wife by a set of sheets. The noise in the morning was awful. The trams pass and they make so much noise every 15 min. Wifi was regular. Not a good signal plus they blocked FaceTime and sometimes whatsapp calls.
4 out of 5
for Everyone
by A verified traveller

Posted 19-Jun-2015
Close to central train station. Friendly staff. Clean room. Hotel itself is nothing special. Some street noice from the trams. Good place for quick stay on the way to somewhere else.
1 out of 5
by A verified traveller from 日本


Posted 15-Jun-2015
Pros: 強いてあげれば、駅から近い。これだけです
Cons: フロントの環境 部屋の設備環境
1泊しましたが、まずフロントの対応が最悪。13:45頃に到着し、チェックインしようとしましたが、フロントの男性はポテトをフロントで食べていて、「14時チェックインなので、あと10分待て」とのこと。荷物だけ置いて行こうと思ってたのですが、結局何だかんだと待たされました。 また、部屋は壊れかけた冷房がそのまま放置。窓の取っ手も壊れていました。またテレビのリモコンも壊れてました。最悪だったのがお風呂。7時30頃に、子供達が入ろうとすると、お湯が出ない。フロントに言うと、チェックインの時とは別の男性が「あと1時間後に出る」とのこと。しかし、結局1時間待っても出ず、フロントに言って直接クレームを言うと、「ボイラーが壊れていて、あと1時間待て」とのこと。「もうすでに1時間待ってる」と言うと、「1時間程と言う事で、それが2時間や3時間になることもある。今日のうちには出るから心配するな」と言う始末。結局チェックアウトまでお湯は出ませんでした。翌朝、再びクレームを言いに行くと、初めて神妙な顔で「ボイラーの故障が直らず、ホテル全体でお湯が出なかった」と言ってました。確かに、チェックアウト時に、他の宿泊客も文句を言っていました。これまで、色々なホテルに泊まりましたが、世界各地で泊まったホテルの中でも、最悪のホテルでした。二度と泊まりませんし、お勧めできません。
1 out of 5
by A verified traveller from Thousand Oaks, California.

Rude indifferent staff. Boarding house. Not hotel.

Posted 12-Jun-2015
Pros: Nothing.
Cons: Change of management and a much needed upgrade.
Location: Convenient to Milano Centrale station. However there are many other decent hotels close by.
Rude and indifferent staff who bark at their customers. Run more like a boarding house than a hotel. First room had bulb broken in bathroom. Given another room, except when I went into the room, it was already occupied by two guests in bed! Third room had ineffective air conditioning, broken chair, fridge that was inoperable, and room safe that did not work. Extractor in bathroom did not work. Wireless internet does not work from room - need to sit in lobby/dining room to get access. Second day wireless stopped working altogether. Asked manager at front desk - indifferent. Altogether the worst hotel I have stayed in for a long time.
4 out of 5
for Everyone
by A verified traveller from Watford, UK


Posted 07-Jun-2015
Nice hotel next to Central Milan Train station with very helpful staff.