Ratings based on 483 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-May-2015
Fenster ließen sich nicht richtig öffnen und schließen, A/C hatte ihren eigenen Kopf.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom upstate New York

Nice hotel in the heart of the city

Posted 11-May-2015
Pros: modern, spacious room close to everything
Cons: varying degrees of english speaking ability amongst hotel staff. Hotel restaurant was awefull
Location: located near everything
Spent four days in Milan. The hotel is very nice and in a perfect location in the heart of the city.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Las Vegas

Nice hotel, in a great location

Posted 11-May-2015
Pros: Location, room size
Cons: Please update to LED lighting, or update the bulbs; the flickering in the breakfast room was overwhelming. Also, fix the air conditioners.
I've stayed here a couple of times. The location is really key, and the staff are very helpful and pleasant. The rooms are generally larger than what you'd get in Italian (and European) hotels of this class. The only downside was that they also suffered from the usual drawbacks: An air conditioner that just didn't work, and florescent lighting that flickered and hurt the eyes. I'd probably stay here again, mostly because of the location. Overall it was a good experience, but for the price, I really expected a better room comfort.
1 out of 5
by A verified travellerfrom London

Extra charges

Posted 20-Apr-2015
The hotel is conveniently located in the city centre. My first stays at the hotel were reasonable, however my last stay was a nightmare. The hotel charged me for the services that were not provided to me and my conversations with the reception and the hotel management did not result in reimbursement. I am very disappointed that the hotel charged its customers for the services that were not provided and are not respectful of its customers at all!
1 out of 5
by A verified travellerfrom London

The worst hotel management and staff ever

Posted 14-Apr-2015
Pros: Significant extra unsubstantiated charges completely diminish benefits.
Cons: Hotel management
I was a regular customer of the hotel due it the hotel convenient location. However my last experience forced me to reconsider staying with the hotel. They charged me £359 for the nights I did not stay at the hotel. The reservation team and hotel manager wanted to be difficult and refused to reimburse. Expedia team were not able to deal with the hotel management either. I would strongly recommend to avoid this hotel if you don't want to pay for the service that was not provided to you.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom K

Close to the centre of town

Posted 02-Apr-2015
Well located hotel, close to Duomo and shops. Rooms a bit noisy with the tram passing by in front of it. Top 3 floors have terrific views across the city to the mountains. Distinct lack of fresh fruit at breakfast, and the breakfast room was a bit dull. Staff were friendly and welcoming. All in all, a comfortable stay.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney, Australia.

Convenient to the Metro, 10 minute walk to Duomo.

Posted 24-Mar-2015
We enjoyed our stay at this hotel, it was convenient to transport and within walking distance to the Duomo etc. The breakfasts were excellent. The room was comfortable and very clean. We'd happily stay here again!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom j

Posted 24-Mar-2015
Helt underbart.hotellet var lätt att hitta låg centralt till allt
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Mar-2015
Very good location. Excellent breakfast. Clean rooms.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2015
Nice hotel, great lobby area and fantastic central location.