Interior entrance

Reviews of Hotel Central Station

1 out of 5
Hotel Central Station
Via Giovanni Battista Sammartini 15, Milan, MI

Reviews

5.6
Rating 10 - Excellent. 14 out of 250 reviews" "
Rating 8 - Good. 65 out of 250 reviews" "
Rating 6 - Okay. 71 out of 250 reviews" "
Rating 4 - Poor. 51 out of 250 reviews" "
Rating 2 - Terrible. 49 out of 250 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

3.0/10

Amenities

5.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel perfect for train travellers
Good value no frills hotel just 5 minutes from platforms at Central Station. One of several in an old building. Clean, wholesome; good value breakfast available 2 floors up. Old fashioned lift - but steps up to it so not good fir those if limited mobility. Trams and Metro nearby.
Stayed 2 nights in May 2022

8/10 Good

james

Liked: Staff & service, room comfort
Nice friendly welcome, helpfull staff.
Great location comfortable for short stay. Noisy traffic problem in front rooms.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is distinctly old and a bit rickety, but very well located near the station and market.
Stayed 1 night in Sep 2021

8/10 Good

Shoaib

Stayed 1 night in Dec 2019

8/10 Good

Helen

Liked: Property conditions & facilities, room comfort
Last one night in Milan
Used one night. Next day need to go to malpensa airport, it’s just the opposite side of the road, very convenient. Near to all places, able to buy food to eat while at early morning bus to airport.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia site said the hotel has AC. The hotel’s version of AC is opening windows and 2 fans. Expedia site said they have free WiFi, there is no WiFi whatsoever from our room. We request a room that can sleep 4, they gave us 3 twin beds and asked us to pay 30 euros extra for a 4th bed which we refused and had to get by on 3 twin beds. The hotel service person is extremely rude and told us that our room could accommodate 10 people, but only 3 could sleep on the beds!!?? Everything is super old and falling apart, like in an abandoned house from a horror movie. STAY FAR FAR AWAY FROM THIS SH*T HOLE IN THE WALL!!!!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Its a tiny pigeon hole of a room without good toiletries, no AC, no fan, lockers, english channels on TV, no facility for wake up as there is no telephone. For the room charge that I paid, its not worth. Maybe I will be willing to pay less than half. For breakfast, you need to buy a ticket and walk to the nearest restaurant. The only redeeming factor is its right at the airport bus shuttle terminal and next to the Milan station. Thee are many restaurants around the place and on that count, no problems. The lady at the reception was very helpful.
Stayed 1 night in Apr 2019

2/10 Terrible

Lewis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was suppose to have air conditioning, but they told us that none of their rooms have a/c, even though on the web, they say they do. This was the trashiest hotel I’ve ever been in. They are located on a very busy Main Street. You will not get any sleep.
Stayed 1 night in May 2018

2/10 Terrible

Grant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip was cancelled due to weather, i couldn't make it to hotel and lost my non refundable booking.
Stayed 1 night in Mar 2018

2/10 Terrible

Donald

Liked: Staff & service
Disliked: Property conditions & facilities
HOTEL HAS A GOOD LOCATION TO CENTRAL STATION,
hOTEL WAS WAY TOO EXPENSIVE FOR THE TYPE OF HOTEL, ONLY THING GREAT WAS THE LOCATION, NEEDS CLEANING, UPDATING, ONLY NICE THING WAS THE LOCATION,
Stayed 1 night in Feb 2018

8/10 Good

Rigo, Santo Domingo, RD

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough for the price
The place is right for the price. It's just a place to sleep. Always clean and safe.
Stayed 2 nights in Feb 2018

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only bath need more privacy
Angela Nice attitude thank you
Stayed 2 nights in Oct 2017

2/10 Terrible

SungHui

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not expect to get any sleep
First the positive: The staff were very friendly. The building is a nice old building but is in a bit of a state of disrepair. Our room was functional and a good price so we didn't mind that it wasn't a high standard. The location is handy for those who need to be close to the central station but the location is also this hotel's worst enemy because.....it was unbelieably loud all night long. None of us are light sleepers and I've never left a bad review due to noise but oh my god the traffic sounded like an airport runway all night long and the roars of drunken groups could be heard throughout the night. It all sounded like it was inside our room. We got about 2 hours of broken sleep.
Stayed 1 night in Sep 2017

4/10 Poor

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Oh lord not a family friendly hotel.sorry to say
It was not for me, totally not family friendly, people who were staying there were not family friendly, very weird, seemed like a place for weirdos to stay..would no recommend this hotel
Stayed 1 night in Sep 2017

8/10 Good

Hasan Mohammad Shahriar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel......
- Not clean - No air conditioner - No fan It was a disaster to book this room.
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Across the street from central train station, airport shuttle bus is right downstairs, I chose a single room with private bathrooms and room condition was fine. Suitable for ppl who travel under budget but need convenience

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Functional
Simple and comfortable hotel, but street was a little noisy throughout the night

8/10 Good

Andrijana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, cheap, safe
Central station is one big shopping mall, so you have everything you might need very close. Hotel is on the first floor, rooms have real thick walls, and nights are pretty quiet. There is always hot water, beds are big, matresses are god, pillows too. Our room was big with high seeling. We had enough storage place. If you are reasonable budget traveler, this a great value for money paid. And free wifi, metro and busses close, also airport shuttle

10/10 Excellent

PARASKEVAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Vania

Disliked: Property conditions & facilities
Awesome location
For the price wasn't that bad, but it sure does need some improvement. Amazing location!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

TEO, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive rate per night for the type of rooms .
Expensive stay for room charges per night .2nd most expensive hotel out of 5 different hotels we stayed during our 14 nights trip in europe.The quad-rooms we stayed were extremely noisy with pedestrain and cars noises .Also stinks with ciggarett smells in rooms and hallway.

4/10 Poor

Laura, NC, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly room, lots of noise
Location of the hotel was very convenient to the train station, which we needed. However, the room smelled like cigarettes and cooked cabbage. The bathroom door did not open all the way and rubbed along the floor. There was a lot of noise coming from both the outside (street noise) and what seemed like overhead noise.

2/10 Terrible

Jonathan, Vicenza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be aware of rip offs attempts
My mother spent a night at the hotel. She forgot that I had already paid for her stay and not only was asked to pay again, but she got quoted 120 Euros, instead of 70. Unfortunately she paid. I contacted the hotel management and after denying what happened, they stopped responding to my emails. Be careful.

6/10 Okay

ismail, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
Ok

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to main station
Very noisy traffic, average condition room, tv didn't work

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

cassie, washington dc

Disliked: Property conditions & facilities
ok hotel near train station
close to train station ,lots of noise from outside.no good eating places near by .no breakfast.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Close to the station and adequate
It's adequate. If you're only staying for one night and want something relatively cheap then it's fine. However, don't expect anything more. I stayed in a shared room (although that was not obvious when I booked) and it was clean enough. The bathroom had hot water and was okay. It's just nothing to get excited about. No one's going out of their way to make it more enjoyable and I was looking forward to checking out and continuing my journey.

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Milan Derby
You get what you pay for

6/10 Okay

Mai, Japan

Liked: Cleanliness
Good location
Location was so good, very close to Milan station and Friendly staff. I stayed at Dormitory, room mates were so friendly. Just one problem was that there was strange women outside. She was shouted and No air conditioner in the room.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad, no Aircondition, too noisy
I did not expect a hotel with no Aircondition and you cannot open windows because the hotel is on a main street and too noisy. It was a terrible night for me and my family. We booked it because it's very close to the central station, but we did not expect to be that bad

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice hotel near the central station, but no AC
i stayed this hotel for one night. The location is very good, but no AC in the room. It was very hot and I couldn't sleep well. Fortunately the staffs are very nice.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Nice, close hostel to station.
Close to station so next to main road. Loud at night unfortunately. Room was spacious, had private en-suite so privacy for showers and changng etc. beds comfortable and free towels so no need to use your own and pack a wet towel. 24 hour front desk both a blessing and a curse. To start, it means you can check in around 9/10 and check out early like 5/6/7. However, on my second night, someone checked in at 12.30 and took a shower at 1am. Not the hostels fault, but a 12.30 check in is ridiculous. Kept us all up and I didn't sleep all night.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
no air conditioning or ceiling fan
This is near the central train station, that is the only advantage in my opinion. My room with private bathroom was at the back of the hotel so I did not experience the street noise. They gave me a coupon for breakfast at a bar on the street down below which covered cappuccino and a pastry and nothing else. There is no climate control or ceiling fan, and I had expected those when I booked, so please be aware if you plan on staying during the summer. The bed was not the worst I've ever had but was also far from the best. It is on the first floor of what appears to be an office block. You get can get an elevator to go up to it, but you have a do a few steps to even get to the elevator which looks like an old cage, so after the first time I just walked up. Depending on the time of day - I got there in the middle of the day - the front door to the building on the street may be closed so you can ring the bell beside the door and the door will be opened for you. The staff are friendly and helpful, as much as they can, and say the desk is open 24/7.

8/10 Good

Pete, Guernsey CI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with friendly staff - especially Franco
Hotel staff were excellent. Franco was particularly helpful especially since Expedia's reservation clearly stated "Nothing to pay at hotel" yet no payment had been made and we had to pay at check-in. Very embarrassing to sort out, so Hotel 1 Expedia nil. Hotel is very convenient for the railway station, but being on a main road is subject to traffic noise, especially sirens, so ask for "courtside room" if you are a light sleeper.

4/10 Poor

Sanjay, NJ

Disliked: Staff & service, property conditions & facilities, room comfort
Noisy and unsafe.
Could not sleep all night because people down below (outside of the building) were fighting all night. I assume this is common occurrence at this location. The owner could not do anything about this. The windows are not properly sealed therefore, you hear every words a passing stranger on the street says/shouts. On top of that this was extremely expensive, paid EUR 260 per night. Made mistake, Stay away. The owners are not helpful at all.

6/10 Okay

Alena, Minsk

Liked: Cleanliness
This is not HOTEL, this is a HOSTEL
This is not HOTEL, this is a HOSTEL, 4 persons/room

6/10 Okay

Verified traveller

Disliked: Room comfort
just for a quick stay
close to station, but also close to the street. quite noisy due to there was couple fighting at the street and police car light flashing. blanket is not enough, though we were arrange twins room, we had to sleep together because of not warm enough. also the blanket look not really clean and the curtain could not cover the whole windows. we could not feel free to change clothes. Only thing is really close to station and reception open long hours. I would find other next time.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
only for "day use" the walls like paper.
bad experience. Very very simple conditions. You ear all the noices on the street and also from the oders rooms. Clean, but......

2/10 Terrible

Dr Tamas, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never go back. You should not go there
I had to pay 27.5£ at the reception, while I paid my bed in ad advanced online. They said Expedia will pay back my money, even I paid 24 only via Expedia. The room was cold, extremely noisy and was 4 bed dormitory instead of 2.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Convenient but a bit loud
Hotel was very easy to find, close to train station. 24 hour desk for check in and out. The neighborhood was noisy and you could hear trains and people all night. Nice to have a sink in the room with the toilet and shower down the hall. Good for a quick overnight and leave from station early.

2/10 Terrible

Wai Lun, Hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good and expensive
Not recommend

8/10 Good

Nicole, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, great location
I did not realize (or forgot) that I would be sharing the room with others. This in itself wasn't a big deal. However, I didn't sleep much the one night I stayed there because the noise from the street was pretty loud. I realized the next morning that the window was probably not shut all the way. It was a decent value for the money and the staff was very nice and friendly. The location couldn't be beat.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
OK stay in easy getaway for train station in Milan
A bit expensive for what is provided in terms of facilities. comfortable bed and very close to Milano centrale train station. I had a shared bedroom which was nice in size with clean bathroom.

6/10 Okay

nk, London

Disliked: Staff & service
So so
Stayed in a single room with a shared bathroom. Location is great, 2 minutes from the Central Milan station. If you'll stay with your spouse or your friends, you might have better impression than mine. But if you are alone, it would disappoint you that hotel staff people cannot tell you about good places to visit in Milan or to buy things as they don't know about that very much. Moreover, I would tell that you shouldn't stay in Milan more than two days since there are not many places to visit.