Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from New York

Just Ok

Posted 28-Jun-2015
Pros: breakfast
Cons: carpets, AC was very noisy.
Location: Good location, restaurants, culture, transportation
Carpets were dirty. They should replace them. Our 1st room smelled cigarette. We asked them to moe us to a new room, which was ok, noisy but ok.
3 out of 5
by A verified traveller

In pieno centro

Posted 23-Jun-2015
Pros: La posizione comoda e centrale
Cons: I letti e il bagno
Ho soggiornato in questo hotel una notte, il check-in poteva essere effettuato dalle 12:00 in poi, al nostro arrivo ci viene comunicato che la camera non sarebbe stata pronta prima di un'ora, poco male, vado a mangiare e torno, alle 14:30 la camera non era ancora pronta... salgo e la camera era molto al di sotto delle aspettative, letto fatto male con lenzuola troppo strette tanto che buona parte del materasso era scoperto, bagno decisamente vecchiotto... Nel complesso un po' troppo caro per le condizioni della camera, unico vantaggio la posizione veramente comoda e centrale...
4 out of 5
for Everyone
by A verified traveller from Oak Forest, IL

Perfect location!

Posted 20-Jun-2015
Pros: Location, breakfast, room cleanliness
Cons: We're not sure if renovations were in progress, but the corridors looked very old. Stains on the carpets, easy to hear noise in the halls.
Location: Il Duomo, shopping, great restaurants all nearby in walking distance
The hotel was conveniently located near the Il Duomo and the Victor Emmanuell II shopping area. The staff was very accommodating and made every effort to answer our questions and help with any issues that arose. Breakfast was excellent and the wait staff was very attentive to every aspect from getting us coffee to refilling the buffet as needed. We would book again at Hotel Ambasciatori.
1 out of 5
by A verified traveller from 日本


Posted 19-Jun-2015
Pros: 朝食のスタッフが親切
Cons: チエックインの時に、すぐ前の部屋に 犬が2匹も泊まっているというべきだ。2度もフロントに犬の騒音で、 眠れないと苦情言ったのに、チエックアウトの時も何も言わなかった。予約時にペット可の部屋の近くと 言うべきだ。 知っていたらこのホテルには泊まらなかった。
前回よかったので2度目の宿泊。だがこのホテルがペット可とは、帰国後に確認した。 まさか犬の騒音がひどい部屋と誰が想像するでしょうか、2日間特に2日目夕方、夜遅くと犬の鳴き声とドアにぶつかる音で、眠れず2度フロントに行ったが冷たく あしらわれた。部屋のチエンじも駄目と。 私の部屋の斜めすぐ前が ペット可のルームだったようだ。世界各国泊まったがこんなひどい部屋は初めてだ。 スカラ座を連日楽しんだが、5泊したこのホテルが とても今回のミラノの旅行を いやな思いにされた。
5 out of 5
for Everyone
by A verified traveller from Australia

An unexpected surprise in the heart of Milan

Posted 10-Jun-2015
Location: Very central and close to shopping, sights and transport.
What a great hotel. -- fantastic staff, unbeatable location, and clean and new rooms. Definitely a place to return to on my next trip to Milan.
3 out of 5
by A verified traveller

Excellent location, badly need refresh

Posted 05-Jun-2015
Corteous reception, helpful consierge, very central location. Too bad that the rooms and the floors are very old. Probably have been last updated in the early 80s... Blankets are stained, room keys are old metallic manuals, baths are very passė. Come on a little investment in renovation and this would rate as a good hotel. For now it disappoints.
5 out of 5
for Everyone
by A verified traveller

Posted 05-Jun-2015
Beautiful hotel - so quiet and probably one of the best locations for exploring the city! I shall be returning!
2 out of 5
by A verified traveller from London

Not a 4 star hotel - maybe it was 20 years ago

Posted 01-Jun-2015
Location is great!! The hotel staff was very helpful and mostly friendly! The hotel rooms are in desperate need of renovation. They llok old and run down. Beds are too old as well: bathrooms probably 30+ years old... Half the TV channels didn't work and hotel told us that a technician would look at this the One lit was out of order, the other wait made guests wait for ages. There aren't really a lot of facilities. I booked it as Expedia surprise. From this experience I cannot recommend Expedia surprise: the hotel was only margianally cheaper than otherwise; Expedia suggested that I would be likely to get a decent hotel brand.
2 out of 5
by A verified traveller

great location terrible building

Posted 11-May-2015
Pros: location
Cons: room and bathroom cleanliness
the room cleanliness and bathroom was terrible, every thing was dirty, the breakfast was poor, i did stay 3 nights it was too much to handle for 3 nights however the location cant get any better as you are in the middle of the shops and restaurants and only few steps from dummo
4 out of 5
for Everyone
by A verified traveller from Tokyo

Great location, Cute rooms

Posted 08-May-2015
Pros: location, breakfast
Location: Duomo, Shopping District
Located in the gallaria near the Duomo. Close to Duomo and S. Babila subway stations. Since Milano is small, if you stay there, you can walk to almost everywhere. I liked the free breakfast, too!