Ratings based on 48 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel downtown Milan 10min away in metro

Posted 22-Sep-2014
We called this hotel «our palace» ... nothing less.
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

A great hotel

Posted 20-Sep-2014
This is the second time we have stayed here and we will stay here again. It is not in easy walking distance to the city centre so I would recommend taxis.It is, however, ideal if you have rented a car and plan on driving day trips out of Milan.The hotel is on the ring road and by staying here you avoid driving in the innercity traffic and the bother of finding a carpark on your return (there is an on site carpark at the hotel for a charge). The rooms are clean and spacious,the staff friendly and helpful. Alberto at the front desk was wonderful when I needed a doctor for a minor ailment. I asked if he knew where I could locate an English speaking doctor and within the hour there was one knocking on my door. Very impressive!. There is a fabulous restaurant at the hotel and the bar area also serves dinner. The garden has fountains, and like the hotel, is lovely and peaceful, a great spot to enjoy breakfast .Would we stay here again? Absolutely!
5 out of 5
Recommended
for Everyone
by A verified traveller

great staff

Posted 30-Jul-2014
Pros: Evertything
Very friendly helpful staff who went out of their way to assist in very comfortable surroundings.
3 out of 5
by zena from UK

Staff are not helpful

Posted 10-Jun-2014
I booked through expedia for one perso as i was going to visit my boyfriend. I callwd up at the time of booking to check if it was ok for two people to stay in the room, and if i needed to pay anything additional, i was assured that it was fine. Got to the hotel and i was told i needed to pay 20 euros extra for every night! And was given no explanation as to why i was told i didn't need to on the phone. I also booked a king size room - which was just two single beds pushed together! When i enquired at the desk why this was, i was told that this is how their king size beds are?! The room was pretty standard, but the breakfast is overpriced. Definitely isn't worth the price you pay.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 29-May-2014 on Hotels.com
5 out of 5
Recommended
for Families
by Josefina from New York, NY

Beautiful hotel, charming service, great location

Posted 27-May-2014 on Hotels.com
This is a beautiful hotel with an absolutely charming staff! Don't be fooled by the location on the map - it is only one block from the M3 subway line and four subway stops (ten minutes) from the center, the Duomo, the Palazzo Real, and other sights. The Navigli canal district is a nice 45-minute walk or easy tram ride. The neighborhood near the hotel is very un-touristy and elegant, with a large park about 15 minutes by foot (great for kids), plus there is a large grocery store and a good-sized natural market within four blocks, in case eating out gets old. The gym is very adequate (and free) and the breakfast is fantastic. I will definitely come again!
3 out of 5
by A verified traveller from i travel all over the world

Never again

Posted 22-Dec-2013
Pros: Can't think of anything in particular.
Location: We chose it because it was somewhat close to Bacconni University.
One of the reasons for selecting this hotel was the pool. Only upon our arrival we found out that we need to pay extra to use the pool. Some of the staff was inexperienced and have us wrong information.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful rooms and helpful/professional staff

Posted 18-Dec-2013
5 out of 5
Recommended
for Couples
by Anne from Beaconsfield, United Kingdom

Charming hotel.

Posted 26-Oct-2013
Pros: This hotel had staff who were friendly and helpful - nothing was too much trouble. And, importantly, they were pleased to help.
Cons: Free wifi in the rooms instead of a free two hour slot in the reception area.
Location: There were restaurants within walking distance - meals not a problem. Always went into the centre so have no experience of things to do nearby.
This hotel was a short walk from the Metro Station and within 15 minutes you could be in the Duomo. The breakfast was excellent with something for everyone.
5 out of 5
Recommended
by George Marsh

This traveller left a rating score only Posted 25-Oct-2013 on Hotels.com