Rooftop terrace

Reviews of Four Seasons Hotel Milano

5 out of 5
Four Seasons Hotel Milano
Via Gesu 6/8, Milan, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 99 out of 139 reviews" "
Rating 8 - Good. 28 out of 139 reviews" "
Rating 6 - Okay. 7 out of 139 reviews" "
Rating 4 - Poor. 3 out of 139 reviews" "
Rating 2 - Terrible. 2 out of 139 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, beautiful room, great location
Superior service from all the staff. Friendly, effective, efficient, and accurate. The room was fantastic, with a free upgrade, probably because I stayed several days. The hotel location is fantastic, with the most exclusive shops just around the corner, and many more within ten minutes walking.
Stayed 3 nights in Dec 2023
Response from Andrea Obertello on 19 Dec 2023
Dear Guest,I would like to thank you for choosing us, I am delighted to read that you had such a great experience with Four Seasons Hotel Milano. I am happy to share your comment with all the staff.Best regards,Andrea ObertelloGeneral Manager

2/10 Terrible

Tuluhan, new york

Disliked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Oct 2023

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in a “newer room” I was not impressed the furniture was dinged and scraped. Alarms from stores went off all night. I love a good room and I wasn’t impressed with this hotel. Four seasons has a level of grand and impressive and this one was not. Breakfast was great though and staff were nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Farahnaz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay there every year with friends and enjoy it a lot. Will definitely stay again if the rate doesn’t keep going up!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Eduardo, Sunny Isles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Wonderful property very nice service and wonderful atmosphere. Very highly recommended
Stayed 2 nights in May 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and has a perfect location in the middle of the fashion district. I would highly recommend this property if you are spending time in Milan.
Stayed 2 nights in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
The concierge was excellent and made reservations for us while we were in Milan.
Stayed 3 nights in Sep 2022

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 2 nights in Aug 2022

10/10 Excellent

Marianna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Andrea Obertello General Manager FSMilano on 4 Jul 2022
Dear Marianna, Thank you so much for visiting us and leaving a review after your stay. We look forward to your next visit, best regards Andrea Obertello General Manager Four Seasons Hotel Milano

10/10 Excellent

Manjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience with four seasons
The whole experience with four seasons from begining to end was out standing. I will be going back. All staff members were polite and kind. Service all round was amazing.
Stayed 3 nights in May 2022
Response from Andrea Obertello General Manager FSMilano on 4 Jul 2022
Dear Manjit, We couldn't be happier to read your detailed review about your experience with us. I will be delighted to pass your review to all our team, and we are looking forward to your next visit.With all my best regards, Andrea Obertello General Manager Four Seasons Hotel Milano

8/10 Good

vishal

Stayed 2 nights in Apr 2022

10/10 Excellent

daniel

Stayed 3 nights in Apr 2022

10/10 Excellent

William

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Farahnaz

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good food. Rooms are comfortable, our suite was spacious and nice but view was terrible for $1200 a night. We stay there almost every year and I am a Expedia gold member but it didn’t mean a thing to them. Very disappointed that they don’t even have loyalty for the returning guests. Otherwise all was great.
Stayed 1 night in Sep 2021

10/10 Excellent

Hubert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Hubert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the nicest hotel that I have ever stayed at
Stayed 3 nights in Aug 2021
Response from Andrea Obertello on 11 Oct 2021
Dear Richard, thank you for your time. We are happy to know you enjoyed staying at Four Seasons Hotel Milano. We hope to see you soon. Sincerely, Andrea Obertello GM Four Seasons Hotel Milano

10/10 Excellent

abdulla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for always trying to keep the same level of service even during the COVID lockdown restrictions.
Stayed 2 nights in Jul 2020
Response from Andrea Obertello, General Manager on 4 Aug 2020
Thank you for sharing these kind words with us. We look forward to your next stay.

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very responsive and accommodating with room and food services. Definitely felt taken care of in every aspect.
Stayed 1 night in Feb 2020
Response from Andrea Obertello, General Manager on 4 Aug 2020
Dear Diana, Thank you for sharing this review after your stay in February. We'll be happy to share them with the whole team and we look forward to your next visit in the near future.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!
The service was amazing. The staff treated our family so wonderfully!!!
Stayed 1 night in Dec 2019
Response from Andrea Obertello General Manager on 31 Jan 2020
Dear David, We would like to thank you for taking the time to write this review after your recent stay here at Four Seasons Hotel Milano, we are honored that you appreciated our attentive service. We look forward to your next visit in the near future. With my best regards, Andrea Obertello General Manager Four Seasons Hotel Milano

2/10 Terrible

Yazeed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful!
Worst Four seasons I have ever seen in my life! Furniture OLD!! Housekeeping was not clean and unprofessional! Location is amazing I can say that is only advantage and the rest i can rate it as 1 star hotel! Will never come back again to this hotel.
Stayed 5 nights in Nov 2019
Response from General Manager Four Seasons Hotel Milano on 16 Dec 2019
Dear Guest, First of all, let me thank you for sharing this review after your recent stay here at Four Seasons Hotel Milano. We are glad that you enjoyed our location in the Milano's Fashion District however we regret to read that your experience did not meet your expectations. I look forward to having you back soon in our Urban resort to restore your confidence in us and until then I send you my best regards. Andrea Obertello General Manager Four Seasons Hotel Milano

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent cleanliness down to the most smallest detail. highly professional sincere staff
Stayed 4 nights in Oct 2019
Response from Andrea Obertello, General Manager on 25 Nov 2019
Dear Guest, Thank you for taking the time to share this review after your stay at our Four Seasons Hotel Milano. I'm really happy to know that you had such a beautiful experience with us. Please rest assured I will extend your words with all the team and especially with the Housekeeping team. I look forward to welcoming you back soon, Best Regards, Andrea Obertello General Manager Four Seasons Hotel Milano

10/10 Excellent

KKW, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location within the fashion district, 3 mins walk from subway and all within walking distance to the city centre of Duomo. Staff was friendly and helpful, use of spa facilities and pool was immaculate. The restaurant served excellent food till late. Price is on the high side but this is FS. Overall it is exceptional.
Stayed 2 nights in Sep 2019
Response from Andrea Obertello, General Manager on 25 Nov 2019
Dear KKW, Thank you for taking the time to share this review after your stay at our Four Seasons Hotel Milano. I'm really happy to know that you had such a beautiful experience with us, starting from enjoying our location, in the heart of Milan's fashion District, as well as our Spa, swimming pool and restaurant. Please rest assured I will extend your words with all the team. I look forward to welcoming you back soon, Best Regards, Andrea Obertello General Manager Four Seasons Hotel Milano

10/10 Excellent

Farah, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great service and clean room. We had a great time.
Stayed 3 nights in Sep 2019
Response from Andrea Obertello, General Manager on 25 Nov 2019
Dear Farah, Thank you for taking the time to share your wonderful review with us and the Expedia community. I am delighted to read that you received such a memorable service with us. I will gladly pass this on to the whole team who I'm sure will be very pleased to receive the message. I do hope that we will have the pleasure of welcoming you back again soon. Best Regards, Andrea Obertello General Manager Four Seasons Hotel Milano

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Andrea Obertello, General Manager on 25 Nov 2019
Dear Monica, We are delighted to read that you had a good experience here at the Four Seasons Hotel Milano. I look forward to your next visit and I send you my Best regards, Andrea Obertello General Manager Four Seasons Hotel Milano

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Andrea Obertello, General Manager on 25 Nov 2019
Dear Guest, Thank you for taking the time to share your wonderful review with us Thank you again and I very much hope that we will be able to welcome you back again one day soon. With best regards, Andrea Obertello General Manager Four Seasons Hotel Milano

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Andrea Obertello, General Manager on 25 Nov 2019
Dear Guest, A quick message to thank you for your kind review. I look forward to welcoming you again, Best regards, Andrea Obertello General Manager Four Seasons Hotel Milano

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incomparable in terms of location and class
Perfect location in a quiet street. The luxury factor is more discreet, classy, traditional than opulent. Has a relaxed vibe in keeping with its historic setting in a converted convent, Italian designed garden as its centre-piece, and some frescoes to complete the scene. It is an oasis of calm in an historic setting. Staff members are efficient and half way through our 7 night stay knew us us well enough to greet us by name frequently. The room showers could do with slight refurbishment. Others a perfect stay.
Stayed 2 nights in May 2019

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Vinny, Manhattan Beach, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. I cannot speak highly enough about this place and the people that work here.
Stayed 2 nights in Feb 2019

10/10 Excellent

Laura, El Paso

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , safe environment , in a busy but quiet shipping area
Stayed 5 nights in Feb 2019

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Traveler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right after check in, a women work with concierge told us, there are no restaurants open after 2pm, actually we found out it’s not true. She said you only can eat at the restaurant in the hotel, songs like we don’t have choice. The restaurant serves is poor, food is not good as respect. Also Pillows are very uncomfortable.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Just amazing!
Stayed 1 night in Nov 2018

10/10 Excellent

Hesham, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect and staff are extremely polite and helpful, love this property.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Evgeniya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in Milan.
Our stay was amazing. It’s the best hotel in Milan and even in Italy. The staff is very friendly and helpful. Four Seasons Milan is highly recommended! Thanks a lot!
Stayed 2 nights in Aug 2018

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Fara, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classiest hotel
Absolutely the best service !!!! Courteous beyond anything we have ever experienced And we travel a lot only in five star hotels !!!
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location!
Overall everything was great except the food at the hotel and the resturant for dinner at the hotel. We were so looking forward to our dinner since chef Vito at four season in Florence is incredible and he was not there that night...we ordersed pasta and the beef filet for two...the meat was so chewy and hard that even the nife could not cut it. We complained about it but the manager could care less. We paid $300.00 for untouched meat. Our dinner experience and bf was so bad that we just ate out the remaining time there. Spa and swimming pool was great. Location is the best of all, close to all the high ends shops.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

dave, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in walking distance of most everything
Beautiful weather and city, had a great time. Can't wait to come back again.