Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Business Travellers
by Andoni from London

really Small bedrooms

Posted 24-Jan-2014 on Hotels.com
The hotel is fine, but the quality of the rooms are definitely not a 4 star standard, rather a 2 stars one
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 01-Jan-2014
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 01-Jan-2014
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent

Posted 23-Dec-2013
very friendly,good location,M1 just at the gate of the hotel! 6th floor resteruant is very good, breakfast have more choices, overall excellent, if go to Milan again, must choose this one!
5 out of 5
Recommended
for Overnight Stay Before Destination
by Sandro from Australia

A brief stopover

Posted 23-Dec-2013 on Hotels.com
Lovely hotel in middle of Milan, close to all main attractions and shopping district .hotel facilities and service great.friendly and helpful service , excellent facilities
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 22-Dec-2013 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great hotel

Posted 15-Dec-2013 on Hotels.com
This is a great place to stay if on business or holiday. They have great staff willing to help with anything you need, good location, and good facilities. Will definitely stay next time I'm in Milan.
4 out of 5
Recommended
by Catepmv from NYC

Nice surprise

Posted 24-Nov-2013 on Hotels.com
When I checked I was disappointed, by the appearance.. when I checked out I was content. really nice staff..with the exception of one witch... comfortable hotel, but not really spa like as marketed..I will return...hopefully by then all,the plumbing problems in the pool and showers will be resolved.
5 out of 5
Recommended
for Couples
by dominika from Brisbane, Australia

clean comfy rooms and professional staff

Posted 10-Nov-2013
Location: Great fashion shops, restaurants, markets and public transport
Comment from Hotel Management
17-May-2014 by Arnaldo Sbarretti, Hotel Management
Dear Dominika, We are absolutely delighted to read such a wonderful review. On behalf of the entire team at the BEST WESTERN Hotel Galles, I do thank you for choosing our Hotel and I will look forward to your next trip to Milan. Kind Regards, Arnaldo Sbarretti, General Manager
Comment from Hotel Management
13-Nov-2013
Dear Dominika, We are absolutely delighted to read such a wonderful review. On behalf of the entire team at the BEST WESTERN Hotel Galles, I do thank you for choosing our Hotel and I will look forward to your next trip to Milan. Kind Regards, Arnaldo Sbarretti, General Manager
4 out of 5
Recommended
for Couples
by Lana from Surrey, England

Would stay there again

Posted 09-Nov-2013
Stayed in the hotel with a friend for three days. Very good location. There was a metro station next to the hotel but never used the undeground as walked to the places of interest. The airport Linate was not far, 17 euros by a taxi. The hotel was very clean, staff friendly, breakfast above average. Very slow internet so was not able to use my IPad. Overall, worth the money we paid (90 Euros per night per room). Would go there again.
Comment from Hotel Management
17-May-2014 by Arnaldo Sbarretti, Hotel Management
Dear Lana, Thank you for taking the time to review on your recent stay at the BEST WESTERN Hotel Galles. On behalf of the entire team at the BEST WESTERN Hotel Galles, I do thank you for your wonderful and kind words. We do understand the importance of delivering outstanding service and our IT Department carries out daily control on our Wi-Fi system in order to guarantee the service is up & running. We do sincerely apologize for the inconvenience, and if you wish to contact me personally and let me know with more details on your stay with us, i will be able to directly check with our IT staff the connection in the room you have stayed in. Looking forward to hearing from you. Sincerely, Arnaldo Sbarretti General Manager BEST WESTERN Hotel Galles