Ratings based on 471 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cambridgeshire

great location

Posted 01-Jul-2015
Pros: The bedrooms were clean and our bathroom was extremely spacious with a bath and shower.
Cons: The seating areas outside and the customer service on the front desk.
Location: Just outside of the main central shopping and sightseeing area,but in a quiet location at the end of the shopping streets.
The hotel is in a great location within Milan. Hotel facilities inside were really nice but the outside seating area needs some attention to make it more inviting to use with use of parasols, seat cushions and staff willing to take bar orders.
3 out of 5
by A verified traveller from Rotterdam

De locatie prima, kamers: jammer.

Posted 11-Jun-2015
Pros: Ontbijt was heel goed en personeel in restaurant: prima. Alles werd tijd tijdig aangevuld. Goed begin van de dag.
Cons: Als iemand half jaar van te voren boekt mag men redelijke kamer verwachten. Dat alles vol is en te worden afgescheept met minder.... heel jammer.
Location: Metrohalte "voor de deur" en dat is voor citytrip bijzonder handig. Oud hotel, je hoort/voelt of er een metro komt.
De geboekte standaardkamer was teleurstellend. Oud en badkamer van misschien 2m2 totaal... Zeker voor 2 personenen te klein. Als alternatief kregen wij de optie zonder kosten 2 aparte 1 persoonskamers te nemen. Wat een onzin. Gezien de prijs was onze kamer het niet waard en leek niet op getoonde foto's van de site.
5 out of 5
Recommended
for Everyone
by A verified traveller from Romania

Highly reccommend.

Posted 24-May-2015
A nice hoyel in a very good location close to Milano Centrale
4 out of 5
Recommended
for Everyone
by A verified traveller from Canberra, Australia

Good location, great staff

Posted 14-May-2015
On arrival our welcome and offers for assistance was brilliant. Staff were at all times very helpful and polite. Rooms clean as was the entire hotel with public transport close and easy to use along with options for shopping at your doorstep. Will stay here again.
Comment from Hotel Management
18-May-2015 by Andrea Vedovotto, Hotel Management
Dear Guest, Thank you for your lovely feedback. It is pleasing to read such praising comments about the service and hospitality that the team provided during your stay with us. We look forward to welcoming you back very soon. Yours sincerely, Andrea Vedovotto General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Leuk direct bij de metro en shoppen gebied

Posted 11-May-2015
Goede prijs kwaliteit verhouding. Zeer ruime keuze tijdens ontbijtbuffet
4 out of 5
Recommended
for Everyone
by A verified traveller

Leuk hotel in een goede buurt!

Posted 05-May-2015
Pros: Netheid, ligging, vriendelijk personeel.
Prima ontvangst, propere kamer, babybedje aanwezig zoals op voorhand aangevraagd, zeer uitgebreid ontbijt. Enige minpuntje: de enorm dure minibar!
5 out of 5
Recommended
for Everyone
by A verified traveller from Taipei

地鐵旁的五星舒適飯店

Posted 04-May-2015
離中央車站近,旁邊就有地鐵站,飯店維護很好,早餐普通但餐廳位置在六樓,視野與氣氛很好!房間很舒適,唯一的缺點是偶爾會感受到地鐵經過的輕微震動。
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Beautiful Milan

Posted 14-Apr-2015
We had a lovely long weekend in Milan. The hotel is in a great location, a great base for exploring. We took the metro to the Duomo which is just outside the hotel. We also walked to the train station from the hotel to catch a train to varennia esino (lake Como ) for a Beautiful day trip Would highly recommend this Hotel, we had a warm welcome, clean rooms with large beds, great facilities and tasty breakfast each morning. Would love to return soon!
Comment from Hotel Management
20-Apr-2015 by Andrea Vedovotto, Hotel Management
Dear Guest, Thank you so much for your review. I am very happy to know that you had a very enjoyable stay at the BEST WESTERN Hotel Galles and I will be looking forward to your next visit. Kind Regards, Andrea Vedovotto, General Manager
3 out of 5
by A verified traveller from London

Close to the metro

Posted 13-Apr-2015
Pros: The breakfast options was varied / well stocked and very close to the metro.
Cons: Some of the hotel staff were not very friendly, I called reception to book us a table at a restaurant and they said they could not help.
Location: The cathedral is 4 stops away and other shopping streets
On arrival to the hotel I expected a 4 star wow factor... Did not receive this - only a long queue check in, then disappointment that one of the two reasons why I booked this hotel - free WIFI was not working and engineers were working on it. After a few hours we discovered the WIFI had not been working for some time to gave up on the idea of it working. We were early to check in so left our bags downstairs expecting them to be in our rooms when we arrive but no had to take our bags up to the room to what seemed to be the slowest lift waiting experience. The room was small compared to the rate of the room but clean. I ordered cocktails and they were disgusting - waste of £30.
Comment from Hotel Management
27-Apr-2015 by Andrea Vedovotto, Hotel Management
Dear Guest, Thank you for your valuable time to give us your opinion regarding your recent stay at BEST WESTERN Hotel Galles. It is only through candid, constructive feedback that we can strive to better our product and refine our services. Your valued comments will be discussed with my team members in order to come up with a permanent solution to those inconveniences for which we sincerely apologize. My team and I will do our best to prevent problems from recurring. Hence, I would like you to give us another chance by staying with us again during your next visit to Milan. Yours sincerely, Andrea Vedovotto General Manager
5 out of 5
Recommended
for Couples
by Anja from lier

super honymoon city trip

Posted 02-Apr-2015 on Hotels
het was een zeer aangenaam verblijf , nette kamer , net zwembad , sauna , haman. Genoeg handdoeken voorzien . Vrag naar andere kamer direkt in orde gemaakt . Hotel was goed gelegen in de winkelstraat , en toch rustig .