Ratings based on 467 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Romania

Highly reccommend.

Posted 24-May-2015
A nice hoyel in a very good location close to Milano Centrale
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Canberra, Australia

Good location, great staff

Posted 14-May-2015
On arrival our welcome and offers for assistance was brilliant. Staff were at all times very helpful and polite. Rooms clean as was the entire hotel with public transport close and easy to use along with options for shopping at your doorstep. Will stay here again.
Comment from Hotel Management
18-May-2015 by Andrea Vedovotto, Hotel Management
Dear Guest, Thank you for your lovely feedback. It is pleasing to read such praising comments about the service and hospitality that the team provided during your stay with us. We look forward to welcoming you back very soon. Yours sincerely, Andrea Vedovotto General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Leuk direct bij de metro en shoppen gebied

Posted 11-May-2015
Goede prijs kwaliteit verhouding. Zeer ruime keuze tijdens ontbijtbuffet
4 out of 5
Recommended
for Everyone
by A verified traveller

Leuk hotel in een goede buurt!

Posted 05-May-2015
Pros: Netheid, ligging, vriendelijk personeel.
Prima ontvangst, propere kamer, babybedje aanwezig zoals op voorhand aangevraagd, zeer uitgebreid ontbijt. Enige minpuntje: de enorm dure minibar!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Taipei

地鐵旁的五星舒適飯店

Posted 04-May-2015
離中央車站近,旁邊就有地鐵站,飯店維護很好,早餐普通但餐廳位置在六樓,視野與氣氛很好!房間很舒適,唯一的缺點是偶爾會感受到地鐵經過的輕微震動。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom England

Beautiful Milan

Posted 14-Apr-2015
We had a lovely long weekend in Milan. The hotel is in a great location, a great base for exploring. We took the metro to the Duomo which is just outside the hotel. We also walked to the train station from the hotel to catch a train to varennia esino (lake Como ) for a Beautiful day trip Would highly recommend this Hotel, we had a warm welcome, clean rooms with large beds, great facilities and tasty breakfast each morning. Would love to return soon!
Comment from Hotel Management
20-Apr-2015 by Andrea Vedovotto, Hotel Management
Dear Guest, Thank you so much for your review. I am very happy to know that you had a very enjoyable stay at the BEST WESTERN Hotel Galles and I will be looking forward to your next visit. Kind Regards, Andrea Vedovotto, General Manager
3 out of 5
by A verified travellerfrom London

Close to the metro

Posted 13-Apr-2015
Pros: The breakfast options was varied / well stocked and very close to the metro.
Cons: Some of the hotel staff were not very friendly, I called reception to book us a table at a restaurant and they said they could not help.
Location: The cathedral is 4 stops away and other shopping streets
On arrival to the hotel I expected a 4 star wow factor... Did not receive this - only a long queue check in, then disappointment that one of the two reasons why I booked this hotel - free WIFI was not working and engineers were working on it. After a few hours we discovered the WIFI had not been working for some time to gave up on the idea of it working. We were early to check in so left our bags downstairs expecting them to be in our rooms when we arrive but no had to take our bags up to the room to what seemed to be the slowest lift waiting experience. The room was small compared to the rate of the room but clean. I ordered cocktails and they were disgusting - waste of £30.
Comment from Hotel Management
27-Apr-2015 by Andrea Vedovotto, Hotel Management
Dear Guest, Thank you for your valuable time to give us your opinion regarding your recent stay at BEST WESTERN Hotel Galles. It is only through candid, constructive feedback that we can strive to better our product and refine our services. Your valued comments will be discussed with my team members in order to come up with a permanent solution to those inconveniences for which we sincerely apologize. My team and I will do our best to prevent problems from recurring. Hence, I would like you to give us another chance by staying with us again during your next visit to Milan. Yours sincerely, Andrea Vedovotto General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Texas

Nice hotel convenient to train and underground

Posted 31-Mar-2015
Pros: Hotel is convenient to public transportation, shopping, and points of interest in Milan. The complimentary breakfast provided many choices.
Cons: The temperature of our room was extremely warm. We asked to have someone look at it. Not sure if they did, but the temperature never improved.
Location: Great location. Shopping, dining, and public transportation within steps.
Spent 2 nights at Hotel Galles. Appreciated the helpfulness of hotel staff with dining recommendations, the complimentary breakfast, and workout facilities.
Comment from Hotel Management
20-Apr-2015 by Andrea Vedovotto, Hotel Management
Dear Guest, thank you for taking the time to share your review following your recent stay at BEST WESTERN Hotel Galles Milan. We are delighted to know that you liked the location of the hotel, its rooms, services and facilities. I hope that we will have the opportunity to welcome you back in the near future. Yours sincerely, Andrea Vedovotto General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Amsterdam

Hotel with exceptionally friendly staff

Posted 09-Mar-2015
A clean hotel which is only 15mins taxi ride away from Linate airport. The staff is very friendly and service-minded and compared to restaurants and bars fluent in English. The breakfast is rich but nothing special. There are two roof top terraces and a small but proper spa. In the area are not many night-out places but again with the taxi it is absolutely no problem and not expansive. I would stay at this hotel again.
Comment from Hotel Management
13-Mar-2015 by Andrea Vedovotto, Hotel Management
Dear Guest, Thank you for taking the time to review on your recent stay at the BEST WESTERN Hotel Galles. We are very happy to know that your experience with us was enjoyable and pleasant. In the hope of welcoming you again soon, I remain at your full disposal. Kind Regards, Andrea Vedovotto, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Thumbs up

Posted 09-Mar-2015
Goed hotel, dichtbij de metro, veel winkels en restaurantjes op loopafstand. Ontbijt ok. Zwembad en sauna gratis.