I'm not sure how Europeans felt about their stay at this hotel, but here is my American 12 + years overseas persepective. We booked our room several months ago thinking that the Hotel was closer to Garmisch than it actually was. This is not the fault of the hotel, or hotels dot com, but a warning for guests who would like to be closer to the Garmisch area. The drive was apprximately 36 miles and took 50 min - 1 hour to drive the distance between the two places. I've stayed in many hotels of all sizes across Europe, and this one was a little disappointing--especially for Austria. It was not as clean as I have seen other hotels. There were older type odors that reminded me of an atic. I could physically feel a draft coming through the window with the cutains pulled. The room was definitely large enough, but it was very outdated. The T.V. was a flat screen, but is was the size of a 15 inch computer monitor. The "high speed" internet was one of the slowest systems I've experienced. The staff was friendly, however, I was asked to check out of my room by 0930 on Christmas day because "10:00 was too late for the maid to clean the room". The maid sat outside our door from that time until we got out of our room by 09:30. We have two small children (1&3) so you can imagine how rushed we were to pack luggage and kids in one hour. The breakfast was adequate, but again nothing to get excited about. In the end, I did not find eny value in staying at this hotel.