"Lovely hotel right in the middle of Times Square"
The location of the hotel is fabulous. A few steps & you're right in the middle of all that Times Square has to offer. The hotel is quite dark inside, a little forbidding at first. However, after all the noise & bustle & the lights outside I found it to be very relaxing.
I found the colour scheme of the hallways outside the rooms to be too dark & dowdy for my own personal taste. However, this was the only draw back.
The staff were very friendly & efficient & extremely helpful.
The restaurant/bar area were very clean & relaxing to be in.
I didn't eat at the hotel simply because there is so many restaurants & bars within easy walking distance.
I would thoroughly recommend this hotel to anyone
The hotel could not be in a better location (be prepared for a crowd the second you exit) right in the heart of Times Square. We had no more than a few blocks to walk in either direction for any of our Broadway shows. The staff was friendly and efficient. We received free WiFi during our stay (I was told it was because we booked for 5 nights?) and chose a package which included a free breakfast buffet each morning. (Including made-to-order omelets, French toast, waffles & pancakes). The buffet had scrambled eggs, sausage, bacon and potatoes each day, with fresh fruit and a wide assortment of pastries, bagels and muffins. Very good food with attentive staff to refill our juice requests. The hotel has a bar in the third floor lobby. (From the entrance you take an elevator to the third floor lobby, then must transfer elevators to access guest rooms. Lots of elevators so we never had to wait long) We did not eat any other meals at the hotel.
The room was perfect for our family of three. A very nice bedroom with a comfy King bed, and a separate living area with a pull-out bed. Each room had a nice flat screen TV with a good assortment of cable channels. A nice sized mini-fridge, microwave and coffee maker were in the room, as well as a safe. We were on the 32nd floor, facing Times Square. We had a great view, but our windows were filthy. (Although I can't imagine how they would keep them clean given the weather and air quality, with all of the construction in the city.)
I love the location of this hotel! Our room was small as expected, and the sliding bathroom door didn't offer the most privacy. However, those are minor issues compared to the great location, friendly staff, modern design, and comfortable beds. I would definitely stay here again on my next visit to NYC!
After reading some of the reviews before I went I wasn't really looking forward to our stay here but once we arrived it was a fantastic lobby and there was a big queue at the reception but we was seen rather quickly. The receptionist couldn't help us enough. We got in the room and it was a little dated but it had everything we needed, certainly all the essentials and we had a good view of Madison square gardens. I mean I could be picky but for the money and location we couldn't of done much better. If you want a hotel just to store your things and get your head down this is a great place for that. I really enjoyed my stay in New York and this is ideal if your doing a trip on a budget and don't be put off by past reviews.
My husband and I stayed here for 4 nights over Columbus day weekend. The hotel is still very new and as a result still has hoarding up at front so when you first get there it isn't easy to spot. The hotel lobby is not on the ground floor but is easy to find as lift has a hotel lobby button. Other than ground floor and hotel floor you need your room key to gain access to the floors where rooms are located. we stayed in a queen room on the 35th floor. The room was relatively small which is pretty standard for New York and was cleaned daily . The bed was very comfortable and extra pillows were provided. Each room has its own thermostat to cool or warm room as required. The room had a large flatscreen tv with lots of channels, a microwave, coffee machine, fridge, safe, iron and hairdryer and wifi included in price. There is also a bar and restuarant in the hotel. Staff were very helpful and polite. The location of this hotel literally could not be any better as a base for exploring New York. It is a stones throw from times square with a subway station next door. Rockefeller center, grand Central, Macy's, magnolia bakery, Empire State building are within easy walking distance as is the circle line water taxi and open top bus for exploring the city. I would highly recommend this hotel for travellers to New York.
emma from london england
Hilton Garden Inn New York/Times Square Central is a brand-new contemporary hotel set to debut on famous 42nd Street in June …More
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