Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
71% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
by John

This traveller left a rating score only Posted 20-May-2014 on Hotels.com
1 out of 5
Recommended
by Driller from Odessa

Find a different hotel in Odessa

Posted 19-May-2014 on Hotels.com
Not a very nice property, would not stay there again!
1 out of 5
Recommended
by chad buttrum from tx

Posted 19-May-2014 on Hotels.com
never would fix hvac had to move to other best western very un happy
5 out of 5
Recommended
for Business Travellers
by AJ from Dallas

I will be back to this Hotel

Posted 16-May-2014 on Hotels.com
I stayed for two days while i was working in Odessa. I picked this hotel because my last hotel was a nightmare. This hotel costed about $40 more but it was well worth it. The breakfast was the best i have seen in Odessa. They offer thick cut bacon and sasuage. It was a good trip and i will stay here again. Next time i will use the indoor pool which looked nice. They also have two pool tables.
4 out of 5
Recommended
for Business Travellers
by Roland from Austin

Posted 28-Apr-2014 on Hotels.com
Very professional staff. I would most definetly stay there again.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 22-Apr-2014 on Hotels.com
1 out of 5
by A verified traveller

Do not stay at this hotel.

Posted 20-Apr-2014
Clerk was rude and refused to honor our reservation for a nonsmoking room. Atmosphere felt unsafe.
Comment from Hotel Management
24-Apr-2014 by John, Hotel Management
I wish I had been made aware of this situation as this is not like my staff to refuse a room unless we had absolutely no non-smoking rooms available. In a situation of this nature, we would have been glad to try to locate you another location for a non smoking room. Being next to the interstate, quite often the non-smoking rooms go extremely fast. John Hall General Manager
3 out of 5
Recommended
for Business Travellers
by Neal S. from Texas

In town for business...

Posted 16-Apr-2014 on Hotels.com
The hotel staff were friendly and somewhat helpfu. I only had one real issue with the hotel room, the sink in the bathroom didn't drain very well at all. Another minor issue is the shower. The shower head wasn't very easily repositioned and the piping cover was loose from the wall. The hotel is very easily accessable and there is a great mexican food restaurant down the street, maybe two blocks away. Overall, I was pretty satisfied with the hotel.
Comment from Hotel Management
28-Jun-2014 by John Hall, Hotel Management
This hotel is about to undergo a complete renovation and these issues will be a thing of the past. Thank you for taking the time to complete the survey and we look forward to hearing from you. John Hall General Manager
5 out of 5
Recommended
for Personal Event
by Carol from Odessa, Tx

Posted 10-Apr-2014 on Hotels.com
Staff was friendly, room clean and nice. I have stayed here several times and never had a problem with my stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 04-Feb-2014
Staff was kind and friendly. Helped out when had card trouble.