Our stay was exactly what we wanted, quiet, peaceful, lovely friendly staff and fantastic food. The room was clean and very comfortable.
We loved it there so much it convinced us too hold our wedding there next year!!
Tracy from Hailsham, East Sussex
Quaint Tudor village location13th Century built1 AA Rosette RestaurantFriendly village atmosphereFree WiFi throughout hotelIn …More
There was a very noisy water system in the eaves of the room which woke us up at 6.30am when the host had to get up. This was a rare night away from small children, so we were desperately needing and looking forward to a long overdue lie in to recharge our batteries. This, to us, was one of the main benefits of the night away, so it was hugely disappointing not to be able to have a couple of extra hours sleep. This had a big impact on our whole weekend and it was further disappointing when there seemed to be a lack of understanding when the issue was regrettably raised. He did apologise but it was followed with the fact that it was the cheapest of the 3 rooms they had, the water system had to go somewhere and that was the time he had to get up. It was also pointed out that he hadn't had other complaints. Unless other guests were very heavy sleepers I find it hard to believe they wouldn't have been woken up. Maybe they could get back to sleep quicker, so it bothered them less, but it takes me a long time to get back to sleep and each time before I could, it would go off again. I don't think the price of the room should mean that we should expect to be woken up early, so don't feel that is a justification. If we were expecting to be woken up that early we wouldn't have booked at all. Such a shame, as the rest of the place was to a very high standard and a thoroughly lovely, peaceful, relaxing setting. It was lovely to be in the countryside with the cat, dogs and chickens.
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