1 bedroom, in-room safe, individually decorated, individually furnished

Reviews of Newport Beachside Hotel & Resort

4 out of 5
Newport Beachside Hotel & Resort
16701 Collins Avenue, Sunny Isles Beach, FL

Reviews

6.6
Rating 10 - Excellent. 709 out of 2346 reviews" "
Rating 8 - Good. 462 out of 2346 reviews" "
Rating 6 - Okay. 406 out of 2346 reviews" "
Rating 4 - Poor. 329 out of 2346 reviews" "
Rating 2 - Terrible. 440 out of 2346 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Cristiany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great that you don’t need to move your car to go anywhere. Beach is right there and walking distance to restaurants and quick shop. Room was ok. Friendly staff.
Stayed 2 nights in Apr 2024

2/10 Terrible

Elenis, Homestead

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Dalida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Dalida,Thank you for staying with us and for your feedback! We're glad you had a five-star experience, and we hope to welcome you back soon for another great stay.Best Regards,Newport Beachside Resort Team

10/10 Excellent

Daime

Travelled with family and small children
Liked: Staff & service, amenities
Everything was great , the building did lose power so that was unfortunate but other then that it was a good experience
Stayed 2 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Daime,Thank you for your feedback. We're glad you had a positive overall experience with us. However, we apologize for any inconvenience caused by the power outage; unforeseen circumstances like these are regrettable, and we appreciate your understanding. We sincerely hope to welcome you back for a seamless experience in the near future.Best Regards,Newport Beachside Resort Team

4/10 Poor

Lucinda

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The location on the beach was great but that's about it. The entire hotel needs to be renovated. The carpets in the hallway and room were torn and heavily stained. The bathroom faucet was falling apart, we kept having to put the knob back on and hold it a certain way. It constantly smelled like Marijuana in the hallways, pool area and beach. Front desk never brought up requested items, had to go down to get the linens for the sofa bed. Valet staff was great but wouldn't stay here again. The restaurant is closed.
Stayed 5 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Lucinda,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our convenient location, we're disappointed that we fell short of expectations in other areas. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies for any inconvenience you had. Rest assured, your comments will be relayed to our team to ensure we are meeting out high standards of guest satisfaction going forward. We appreciate your feedback and hope to have the opportunity to go above and beyond for you in the future.Best Regards,Newport Beachside Resort Team

10/10 Excellent

Artur

Travelled with family and small children
Love it
Stayed 3 nights in Mar 2024
Response from General Manager on 23 Apr 2024
Dear Artur,We loved hosting you at Newport Beachside Hotel and Resort. It's wonderful to read that you had a great experience at our resort. Hopefully you had the opportunity to enjoy some time by the pool or stop in and enjoy a delicious breakfast at Cappuccino's. Please join us again soon!Best Regards,Newport Beachside Resort Team

4/10 Poor

Teairra

Travelled with partner
I loved the view I had for sure! I was on the 8th floor wit the ocean front view. The only 2 negatives I had was when I first got there I asked for a remote because the tv wasn’t working when the maintenance came to bring one he knocked twice and just used a key to open the door… HARD NO FOR ME! The second issue was anytime we left our room and came back the key to the room didn’t work. We literally left and returned about 8 key cards. Very inconvenient especially being on the 8th floor. Other then that the hotel and resort was beautiful!
Stayed 3 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Teairra,Thank you for choosing to stay with us during your recent trip. While we're thrilled you were able to take advantage of our beautiful views, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies for any trouble you had with your key cards and for any inconvenience this may have caused you. Also, we're very sorry for any disturbance you encountered in your room. Your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and hope you'll give us another chance to impress you in the future.Best Regards,Newport Beachside Resort Team

2/10 Terrible

edita

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty area Appliances is not working properly. We need to change your room smelling of marijuana all over lobby and in the room carpet in the room disgusting sofa very poor condition. Lobby is in terrible condition carpet in spots ad dirty furniture you will be scared to sit looks dirty and ripped during the pool. Workers is drilling marble floor in the pool area and all dust was flying to pool and faces. I paid for the service fee and and ask umbrella to put on the beach area they ask me to pay 15$ more for each time In room carpet dirty room smell bathroom ok you will have tower soap and shampoo only In room plan is good furniture except sofa good
Stayed 4 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Edita,We welcome all guest feedback as we consider it an opportunity to continually improve. Please accept our apologies for any disappointment in our accommodations, amenities, and the service you received during your visit. We are undergoing a modernization project as part of our commitment to make improvements to our property and service. Your feedback will be used to continually improve upon our guest's experience. If your travels bring you back this way, know that we would be very grateful for the opportunity to serve you again.Best Regards,Newport Beachside Resort Team

2/10 Terrible

Ebony

Disliked: Cleanliness, staff & service, property conditions & facilities
Just not a good place.
Stayed 1 night in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Ebony,We're disappointed to hear that your experience fell short of expectations. We'd love to know how we can make your next visit even better. Best Regards,Newport Beachside Resort Team

6/10 Okay

Scherley

Stayed 2 nights in Apr 2024

6/10 Okay

Brittany Renee

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Heinrich, Aylmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort but nice location and great beach access. We had a problem our door key hardly worked, but beyond that we had a great time.
Stayed 5 nights in Mar 2024
Response from General Manager on 17 Apr 2024
Dear Heinrich,Thank you for choosing Newport Beachside Hotel and Resort and for sharing your delightful five-star review. While we are sorry you had a concern with the door key, we are thrilled that otherwise, you enjoyed a wonderful visit. We'll be sure to look into the matter with our team to ensure improvements are made swiftly. Nevertheless, we look forward to welcoming you back for many more memorable stays.Best Regards,Newport Beachside Resort Team

4/10 Poor

Anette

Disliked: Staff & service, property conditions & facilities
Not what the photos made it seem it was
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Anette,Thank you for your review. It is disappointing to learn that your recent stay fell short of expectations. If you have any suggestions for areas in which we can improve or elevate our guest experience, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope to hear from you soon. Best Regards,Newport Beachside Resort Team

8/10 Good

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Sam,Thank you for your generous review! It was a pleasure to welcome you to Newport Beachside Hotel and Resort, and we are delighted you enjoyed your stay. We look forward to seeing you again soon.Best Regards,Newport Beachside Resort Team

6/10 Okay

Amanda Shay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Khadijah

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The building appeared dirty and our room was terrible. Very unclean. The tub was dirty looking. The only thing that appeared clean was the bed! When we arrived the room was extremely hot. Also, the power went out due to the construction. We weren’t able to use the TV! On top of that, the staff was very unapproachable! Our room door was insecure and did not lock when we left out! I feel like I’ve wasted my money! The entire 6th floor hall smelled Like cigarettes and marijuana! It stated that it was a non-smoking resort!
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Khadijah,Thank you for bringing these matters to our attention. We are concerned about the conditions you described, from the cleanliness of your room to the disruptions caused by construction. Rest assured, we are addressing these to ensure a welcoming and comfortable environment that reflects our standards. We hope to have the opportunity to welcome you back and demonstrate the high quality of hospitality we are committed to providing.Best Regards,Newport Beachside Resort Team

6/10 Okay

Victoria

Travelled with partner
We liked the place and service inside the hotel but the parking service wasn’t convenient at all we had to park across street from the hotel and not valet parking either..
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Victoria,Thank you for being our guest. We're pleased you appreciated our attentive service and trust you settled right into our accommodations. Your thoughts on self-parking are appreciated as well, but please know we also offer convenient valet parking for an additional fee. Nevertheless, it was a pleasure to welcome you, and we hope you return soon.Best Regards,Newport Beachside Resort Team

6/10 Okay

Brenda

Travelled with partner
Disliked: Cleanliness, amenities
Definitely needs a lot of updating. Couches in the lobby were filthy. Bed was so uncomfortable. Tub in our room was gross.
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Brenda,Thank you so much for the review. We are disappointed to hear about the unsatisfactory state of your room and thank you for your feedback, which will help us improve the experience of future guests. We hope you'll consider staying with us again soon for a stay that is sure to go above and beyond your expectations.Best Regards,Newport Beachside Resort Team

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very equipped other than a coffeemaker.
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Mary,Thank you for your kind review and perfect rating. We are delighted our well-appointed accommodations were the highlight of your visit, and we appreciate you mentioning them to your fellow travelers. Your suggestion for a coffeemaker will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon.Best Regards,Newport Beachside Resort Team

6/10 Okay

Narina

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Apr 2024

8/10 Good

Felix

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

8/10 Good

Maria

Travelled with family
Location , right on the beach, staff very friendly.
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Maria,Thank you for sharing your experience with us! We're delighted that you enjoyed our beachfront location and the service of our friendly team. It was wonderful to host you, and we look forward to welcoming you back for another stay by the beach.Best Regards,Newport Beachside Resort Team

10/10 Excellent

Luis, Waco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and bar with good drinks. Beautiful view from room
Stayed 2 nights in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Luis,Thank you for taking a moment to leave us a review. It is a pleasure to learn you enjoyed your stay, particularly highlighting our scenery and amenities. We appreciate you choosing Newport Beachside Hotel and Resort to host your stay and we look forward to welcoming you back. Best Regards,Newport Beachside Resort Team

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is right on the beach. Offers a nice size pool. Was undergoing renovations while there however renovations were only done at certain times (not early/late) and my family was not inconvenienced by it.
Stayed 6 nights in Mar 2024
Response from General Manager on 14 Apr 2024
Dear Stephanie,Thank you so much for the five-star review. We're glad to hear you were able to take advantage of our convenient location and amenities, and we hope you'll join us again soon for another relaxing beach getaway.Best Regards,Newport Beachside Resort Team

6/10 Okay

Brett

Travelled with partner
Disliked: Amenities
The pool area was beautiful and the coffee shop was nice. The only thing we disliked was that the carpets were stained and dirty in the hallways, the bathroom sink handle was broken along with the shower handle, it was noisy (mostly due to contruction) and there was limited food options. The beach was beautiful and the staff was for the most part, decent. Would I stay again? Most likely not unless there’s no other better deals somewhere else.
Stayed 3 nights in Apr 2024
Response from General Manager on 13 Apr 2024
Dear Brett,The best part of any stay is often hanging out at the pool, and we're glad that you had such a good time at ours! Rest assured, our team is looking into the concerns you mentioned with the bathrooms and carpets, and we appreciate your patience as we work to modernize our property for a better overall experience. In the future, we'd love to welcome you back, so come and see us again!Best Regards,Newport Beachside Resort Team

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay for price. Friendly staff.
Stayed 3 nights in Mar 2024
Response from General Manager on 18 Apr 2024
Dear Stephanie,Thank you for taking a moment to share your experience at Newport Beachside Hotel and Resort. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. Additionally, our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you will visit us again soon!Best Regards,Newport Beachside Resort Team

2/10 Terrible

Niamh

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The pool area was very nice and clearly new; however, you had to pay extra to use the beach facilities on top of paying a resort fee. I didn’t not appreciate the surprise added fee of $167 for resort fees when I was already charged a resort fee in the original price. Aside from the nice outdoor area, the hotel rooms and lobby are that of a 2 star motel. I was really disappointed since the hotel was advertised as a 4 star hotel. When we arrived to our room after checking in, the door was wide open which means anyone could have came into our room before we came. The worst of it all was noticing that there was blood on our sheets- not ours- and having to track down someone to change the sheets. We noticed it in the morning after waking up and I assumed the maid would change the sheets when she came but did not. We then had to notify the front desk twice and they still never sent anyone! Terrible customer service. I had to find a maid myself and personal ask her to change the bed sheets that were stained by another guest. That is completely unhygienic and I do not understand how those sheets weren’t thrown out. Overall disappointed with the experience and would not recommend.
Stayed 4 nights in Mar 2024
Response from General Manager on 12 Apr 2024
Dear Niamh,We appreciate you choosing to stay with us, but we regret that we did not meet your expectations. This is not reflective of the high-quality experience that we aim to provide. Our team is committed to investigating your concerns to ensure that our accommodations are in excellent condition and that we continue to deliver the exceptional service we are known for. We are truly sorry for any inconvenience caused, and we wish you well as your travels continue.Best Regards,Newport Beachside Resort Team

10/10 Excellent

Arlisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My ocean view room was nice and clean. Had good views of the ocean, pool area, and city view. Staff was nice and friendly
Stayed 4 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Arlisha,We're delighted you had a terrific experience at Newport Beachside Hotel and Resort! It's particularly fantastic to see that you had a chance to witness our breathtaking ocean views from our luxurious rooms. Our staff loves to make guests feel at home, and they will be delighted to know that they made you feel welcome. Hosting you was a pleasure, so please return soon for another amazing stay.Best Regards,Newport Beachside Resort Team

8/10 Good

Inna

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Tetiana

Stayed 1 night in Jan 2024

10/10 Excellent

Karina, Van NUys

Travelled with family
Liked: Amenities
service at the pool and wonderful location
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Karina,Thank you for choosing Newport Beachside Hotel and Resort! We're glad our convenient location and excellent service left a tremendous impression on you. Please come see us again soon for another exceptional experience.Best Regards,Newport Beachside Resort Team

8/10 Good

Arlee

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back! Love the lobby, pool, beach and glass balconies! It's right next door to the pier that also has a great restaurant! They are still updating rooms, and there is construction next door, but if you aren't trying to sleep all day it wasn't an issue.
Stayed 3 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Arlee, Thank you for choosing to stay with us at Newport Beachside Hotel and Resort. We are thrilled to learn you enjoyed your stay. Guest feedback is always appreciated and we thank you for highlighting our ample amenities, and beautiful accommodations. We look forward to welcoming you back next time. It was truly our pleasure to host you.Best Regards,Newport Beachside Resort Team

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love the pool and beach!!!! The hotel is old and need renovation
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Paula,Thank you for your feedback about your recent visit. We appreciate your input about our property and your compliments about our pool and beach access. Hopefully, you had a positive overall experience. We'd love to welcome you back soon!Best Regards,Newport Beachside Resort Team

8/10 Good

Maria

Travelled with family
Good location, right on the beach, staff are very friendly 😊
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Maria,Thank you for choosing to stay with us at Newport Beachside Hotel and Resort. It's always our top priority to impress every guest with our friendly service, so we're thrilled our commitment to this shone through during your visit. We're also delighted to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back soon.Best Regards,Newport Beachside Resort Team

8/10 Good

Solange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Could use some room upgrades, but definitely coming back again.
Stayed 4 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Solange,We appreciate you taking a moment to write a review. It is a pleasure to know you enjoyed your stay with us. Thank you for choosing Newport Beachside Hotel and Resort to host your stay and we look forward to welcoming you back.Best Regards,Newport Beachside Resort Team

10/10 Excellent

Carly Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was really nice. It’s right on the beach near the pier. I will be going back. The staff was all nice. They have decent food but it’s super spendy. There’s some restaurants in walking distance that were reasonable prices and a liquor store in walking distance as well. Definitely would recommend for your next Florida vacation!
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Carly Ann,It was nice to have you as our guest at Newport Beachside Hotel and Resort. Thank you for highlighting our superb location and helpful service. We appreciate your feedback and look forward to seeing you again during your next Florida vacation!Best Regards,Newport Beachside Resort Team

8/10 Good

Ashley Renee

Liked: Staff & service
I loved the pool and beach area. The hotel staff are friendly and approachable as well. I just feel the rooms need renovated. Other than that I enjoyed my staff.
Stayed 3 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Ashley,Thank you for choosing to stay with us at Newport Beachside Hotel and Resort. Impressing every guest with our exceptional service is always our top priority, so we're thrilled that was the case for you. It's also great to read you were able to take full advantage of our relaxing amenities and convenient location. The pleasure was all ours, and we hope you'll choose to visit us again soon.Best Regards,Newport Beachside Resort Team

10/10 Excellent

Dionizia

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at Newport Beachside Hotel & Resort in Miami was absolutely fantastic. From the moment I stepped into the lobby, I was greeted with warmth and professionalism. The room was spacious, clean, and beautifully decorated, offering stunning views of the ocean view . The amenities were top-notch, from the luxurious to the refreshing pool area. The staff went above and beyond to ensure my comfort and satisfaction throughout my stay. I highly recommend Newport Beachside Hotel & Resort to anyone looking for a memorable and enjoyable experience in Miami.
Stayed 4 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Dionizia, Thank you so much for choosing to stay with us at Newport Beachside Hotel and Resort. Our goal is to provide every guest with exceptional service, so we're thrilled we made a great impression on you. It's also terrific to read our pristine accommodations, wonderful views, and plentiful amenities were among the highlights of your trip. Your recommendation is greatly appreciated, and we hope you'll choose to visit us again soon. Best Regards, Newport Beachside Resort Team

10/10 Excellent

Ashly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Beautiful view of the ocean-amazing balcony. Room was a bit dated-but I was there for the ocean anyway. Only used the room to sleep.
Stayed 4 nights in Feb 2024
Response from General Manager on 8 Apr 2024
Dear Elizabeth,Thank you for your review and for giving us a perfect rating! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our stunning views is always appreciated as well. It was a pleasure having you here, and we hope you return soon!Best Regards,Newport Beachside Resort Team

4/10 Poor

Nancy

Travelled with family
Disliked: Cleanliness, staff & service
Food prices expensive and not tasty the doors to go out were to heavy and the housekeeping were rude regarding letting me get into the elavators.
Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Nancy,Thank you for your review. We appreciate that you took the time to share your recent experience; however, we do find it very disappointing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future, we hope you consider returning and giving us another chance to impress you.Best Regards,Newport Beachside Resort Team

8/10 Good

David

Liked: Cleanliness, staff & service
The check in process was confusing since valet parking wasnt available.
Stayed 1 night in Mar 2024
Response from General Manager on 7 Apr 2024
Dear David,Thank you for choosing us for your stay. We apologize for any confusion during the check-in process. Thank you for sharing your feedback, and we look forward to providing you with an even better experience on your next visit.Best Regards,Newport Beachside Resort Team

4/10 Poor

waseem

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel very very old and rooms are not clean , carpet in the room and outside is disgusting. The only good thing is location , near Aventura mall and restaurants
Response from General Manager on 8 Apr 2024
Dear Waseem,Thank you for taking the time to leave a review. While we're glad you enjoyed our centrally located resort, we're disappointed to hear about the unsatisfactory nature of the rest of your stay. We will use your feedback to help us evolve as a destination, and thank you for sharing your concerns.Best Regards,Newport Beachside Resort Team

2/10 Terrible

Hanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Danay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

gary

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Beware of ROACHES in the room.
Stayed 6 nights in Mar 2024
Response from General Manager on 7 Apr 2024
Dear Gary,Thank you for taking the time to leave a review and for your feedback. We are very sorry to hear about the unexpected pests you experienced in your room. Our staff does implement preventive measures to address any issues with pests, and there is rarely cause for concern. We take these matters seriously and will use your feedback to help us improve the experience of future guests. Safe travels.Best Regards,Newport Beachside Resort Team

6/10 Okay

Fernando

Disliked: Staff & service, amenities
After you left coming extra charge for many different things. Be careful if you use it. Your credit card on this place okay
Stayed 2 nights in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Fernando,We're sorry to hear about the experience you described. For all billing inquiries, please reach out to us offline so that we can gather more information and better assist you, as we never want to leave a matter like this unresolved. Thank you, and we hope to hear from you soon. Best Regards,Newport Beachside Resort Team

10/10 Excellent

Hayat

Stayed 1 night in Mar 2024

2/10 Terrible

Janna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel! Old and run down! Horrible experience! Rude staff ! Stay away!
Stayed 1 night in Apr 2024
Response from General Manager on 5 Apr 2024
Dear Janna,Thank you for sharing your thoughts. We take pride in creating memorable getaways for our guests, so we're disappointed to read your review. Our property is undergoing a modernization project as part of our continued commitment to improving our property and service. Our front desk team is always available to assist you as well, so please don't hesitate to reach out if there is anything we can do to enhance your stay. That said, it was a pleasure hosting you, and we hope you will consider giving us a chance to change your perceptions in the future. Best Regards,Newport Beachside Resort Team