4/10 Poor
Cathy
Travelled with partner
18 Mar 2024
Disliked: Amenities, property conditions & facilities
We payed for a Ocean View and realized we had a partial view, when checking in we were on the 2 and floor looking over the pool and had no view of the ocean, we did request a different room, they did accommodate us and placed us on the 6 floor however to the very front of the hotel were we were much farther from the ocean and was right next to the business section were we had to listen to sirens and horns blowing, very loud cars and traffic 24-7, the jacuzzi bathtub did not work, and the keycard used to get into the room disactivating and we would have to wait for the elevator to go to the front desk to activate it, we did not have anything else with us to have this happening “cellphones “ and this went on every day sometimes twice. We paid I feel good money for that room and our view was the top of a building and air conditioning units.
Cathy
Stayed 4 nights in Mar 2024