Ratings based on 219 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Albergo confortevole logisticamente ottimo

Posted 18-Dec-2014
Ci siamo trovati bene, il personale è stato davvero gentile e la camera era spaziosa e confortevole: Non si sentivano i rumori che provenivano dall'esterno.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Landsberg

Grandiose lage, super Ausstattung

Posted 28-Nov-2014
Pros: Jaques am Empfang, Einrichtung, Lage
Cons: Sauberkeit
Location: Zentraler gehts nicht
Wir wurden wunderbar emofangen, obwohl die Expedia Reservierung unbekannt war. Wir bekamen die Suite..wie reserviert, 2 Schlafzimmer, 2 Badezimmer............Küche voll ausgestattet, auch sonst alles da..teller, Weingläser, Töpfe, Toaster, kaffemasch, sogar Kaffee Tee etc. Sogar Spülmittel, Bügelbrett, Bügeleisen, Fön...alles da. Schick und gut geschnitten.TOP LAGE, direkt am Ocean drive, um die Ecke Espanola Way, Lincoln Road....................mehr kann man nur träumen.Besonders Jaques am Empfang war immer für uns da! Wir können das Hotel nur empfehlen. Wenn jemand meckert..sollte sich mal unsre Hotels in Top Lage ansehn......besonders in der gleichen Kategorie! Die Sauberkeit wird halt nicht so penibel wie bei uns gesehn..es ist ok..aber nicht klinisch.Das ist aber in Amerika so.....Wen es stört....DESINFEKTION:)..Nicht falsch verstehn, es war sauber aber nicht klinisch rein! Ich würde es meinen Freunden empfehlen! Jederzeit!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom New Jersey

Across from the Beach, in the mist of everything

Posted 25-Nov-2014
Pros: The comfortable bed, full kitchen, Jacuzzi and the view was awesome.
Cons: Get a bellman to help with luggage, change the carpet in the hallways because it smells old.
Location: In the middle of everything the view is great, In walking distance to food, shops, clubs
When we arrived there was know bellman you have to get your own bags. There is street parking but you pay that by the Min. If I'm not mistaking $1.75 and $32 a day for valet which we knew this already. If Valeting your car be prepared to wait about 15 min. because they probably are someplace asleep (5:30 a.m. appointment)They try to get you to do the timeshare and offer $100 gift card to be used anywhere but we declined the good thing about that they weren't pushy at all. If you don' want to be bothered with the restaurant staff go on the opposite side of the street. The area looks beautiful especially at night when you get to see everything lit up.
5 out of 5
Recommended
for Families
by Cesar Velezfrom Tampa, FL.

awesome

Posted 17-Sep-2014 on Hotels.com
Incredible, clean, comfortable, amazing rate,perfect location, check in process was fast and easy,love the space in the condo, everything was just perfect, coming back soon!!!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom montreal

Decent ocean drive location

Posted 14-Sep-2014
Pros: location was great. The reception staff were very pleasant and the room service lady was very nice.
Cons: they need to renovate , update the rooms , the tvs are very small and old. the sliding doors need to be renovated as well.
Location: the beach is right across the street and you have plenty of choices on ocean drive to go eat and have happy hour.
The hotel is a bit run down , the exterior is not very pleasant but the rooms are actually quite ok for the price you pay and the location is awesome , right in front of the beach. I like that there is a kitchenette in the room. The bed was mighty comfortable too. Jacques at reception is the Best! Thank you for everything ;-)
4 out of 5
Recommended
by Rodneyfrom Dallas, TX

Great spot on South Beach

Posted 10-Sep-2014 on Hotels.com
The service was fantastic! The location, in the Art Deco District, was awesome-- right across from the beach. In fact, we asked for an ocean view, and the accommodated without any hesitation. There are only 5-6 ocean view rooms in most of these Art Deco buildings, because of the way the hotels on Ocean Blvd are arranged. It's an old historic area, so if you're looking for the latest and greatest of modern features, look elsewhere. We wanted this old Miami vibe, with walking distance to this area. It was out first time to Miami, but the Crescent didn't disappoint! We would definitely stay here again!
1 out of 5
by A verified travellerfrom Chicago

Unfriendly, unprofessional staff

Posted 10-Sep-2014
Our room was serviced one time during our 3 night stay, and then it was barely a half-servicing. The hotel charges a resort fee...for towels, nothing else "resort like" about this place. I accidentally left my keys behind & they were unwilling to send them to me...so i got to pay another rental car fee to go fetch my keys. This place has a lot to learn about customer service.
Comment from Hotel Management
18-Sep-2014 by Diamond, Hotel Management
Thank you for taking the time to make us aware of your experience at Crescent Resort on South Beach. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is our team's primary duty. Hearing that we failed in your case is truly disheartening, and for that, we offer you our sincerest apology. We know that our guests have many lodging options, which is why we work hard to provide them with the exact service they expect. Our resort does have the daily housekeeping services that many others do not. We assure you that your experience is certainly not typical, and that we have put in place measures to ensure that the type of omission won't be repeated. If you were not aware of the resort fee we charge, costs for it include several resort amenities WiFi, use of the Fitness Area, in-room safe and beach towels for everyone in your party. We try to make sure our 3rd party vendors notify their customers before booking and we can assure you mention of it is listed on our website ahead of time, so that guests can plan ahead. Please let us know and we will do our best to locate any missing items. If item is found we will gladly return it on our next scheduled pick-up. Your feedback as it is a valuable tool in improving the guest experience and we wish you all the best in your future travels.
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 07-Aug-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by b2dadotfrom miami

perfect

Posted 06-Aug-2014 on Hotels.com
Only stayed for the night but this is where you could stay for a couple nights. Full fridge, kitchen, dishwasher & all. The tub has jets to give you the best bubble bath like a hot tub. My only complaint is no pool & small elevator. Other than that it's great.
4 out of 5
Recommended
for Everyone
by A verified traveller

Definitely a place to stay when on Souch Beach!

Posted 05-Aug-2014