Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Chicago

Unfriendly, unprofessional staff

Posted 10-Sep-2014
Our room was serviced one time during our 3 night stay, and then it was barely a half-servicing. The hotel charges a resort fee...for towels, nothing else "resort like" about this place. I accidentally left my keys behind & they were unwilling to send them to me...so i got to pay another rental car fee to go fetch my keys. This place has a lot to learn about customer service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Definitely a place to stay when on Souch Beach!

Posted 05-Aug-2014
4 out of 5
Recommended
for Everyone
by A verified traveller from Indiana

Awesom

Posted 26-Jul-2014
Pros: Staff, location, and view
Loved this uniquely different hotel stay. So much better than the traditional 2double bed hotels. Great location to beach, Collins ave., Washington st. And Lincoln ave. the staff was awesome! Very friendly. They managed to give us an ocean view since we had never stayed on the ocean. Also before going to the beach our ice maker had not produced enough ice yet so the desk clerk got some for me from the employee freezer. We really enjoyed everything about south beach. One piece of advice, as much as we enjoyed the beach view, the partying people walking the street till all hours will keep you awake so if you value sleep stay to the back of the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from London, England

Nice hotel in front of the beach.

Posted 26-Jul-2014
My husband and I have stayed at this hotel once before and decided to stay here once again for my birthday. The hotel is very nice, you have your own "studio" which consists of a bedroom, open kitchen/living room, bathroom and separate toilet. The air con in the room was pretty powerful which was good. You pay $13/day as a property fee and you get beach towels. The staff is very friendly and made us feel welcome. We stayed at Crescent for 9 days, the last week was a bit disappointing weather wise as we had to leave the beach due to thunder/rain. On our last day when we checked out from the hotel, we asked if we could use the hotels beach towels to go to the beach. Without any hesitation, we were told that "of course, that's no problem". That was really nice of the staff. We were also able to freshen up in the restroom before the Super Shuttle came to pick us up from the hotel. Overall it was a pleasant stay at Miami Beach but will probably think more thoroughly when to visit Miami due to the unstable weather.
4 out of 5
Recommended
for Couples
by A verified traveller

Crescent Resort South Beach Location

Posted 03-Jun-2014
Cons: They need to upgrade and clean the exercise room and adjacent area in the basement.
Location: We recommend the nearby Fish Grill restaurant for supper and the sidewalk cafes for breakfast.
Crescent Resort provides a great location in the South Beach (Miami) for exploring many restaurants and cafes. We would also recommend the Lincoln Road mall area with great shops and extra attractions on the weekends.
4 out of 5
Recommended
for Everyone
by A verified traveller

AWESOME LOCATION!

Posted 03-Jun-2014
Pros: Location Staff
Cons: Speed of Elevator :-)
Location: It's in the heart of the action of SOuth BEach
THe entire staff at the Crescent was AWESOME! THey made sure we were taken care of...even though it was a super busy weekend! WE loved it there and will be sure to come back next time we are in town!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to beach and clubs

Posted 02-Jun-2014
The location of hotel was great! Before I booked I did research of hotels near beach. The pictures did justice for the hotel, it comes with everything listed on website, the pull out sofa bed was comfortable and the king size bed was also comfortable the bathroom was great. Loved the toilet being separate from the shower and sink, allowed for privacy. The kitchen set came equipped with everything you would need including a blender!. The staff were great if we needed anything. Quick check-in and Check -out process. Would recommend this hotel to anyone traveling with friends or family trying to save a little and would like a great location with restaurants within walking distance.
3 out of 5
by sara from MA

Okay hotel

Posted 28-May-2014
Perfect location, staff was horrible. No help with bags (we had the guys at the hotel next door help us) and it was always a hassle to ask for anything towels, toilet paper etc. The room was nice, not too much space and the TVs were tiny but it was clean.
Comment from Hotel Management
05-Jun-2014 by Diamond, Hotel Management
Please accept a sincere thank you for taking the time to share your recent experience at our resort. We take all feedback very seriously and appreciate your thoughts regarding our rooms and service. Our resort did not fully anticipate the increase in guests and street closures caused by the festival that took place during the time of your stay. Rest assured, our team members were working very hard to assist all guests to the best of their abilities, and we apologize for any inconvenience this may have caused during your stay. We thank you for your feedback, as we will certainly take it into account when dealing with similar events in the future. Our goal is to always ensure our guests are satisfied with their stay and our excellent quality of service. We hope that you allow the opportunity to show this to you and welcome you back to Crescent Resort on South Beach in the near future.
5 out of 5
Recommended
for Families
by Mezba from Toronto

Great Location

Posted 21-May-2014 on Hotels.com
The hotel was in a fantastic location, close to the beach, to good restaurants, to conveniences such as Walgreens and also couple of halal restaurants that were important to us. It's an older hotel though, so don't expect a modern look, but our room had everything (oven, fridge, microwave, dishes etc.). We were concerned as a couple of reviews said the hotel was dirty, but our room and the lobby were clean. Parking on South Beach is a hassle. There is a guest unloading spot. I had a rental car and I had to leave my wife in the car while I unloaded our luggage into the lobby as a parking cop was constantly on the prowl.
3 out of 5
Recommended
for Everyone
by A verified traveller

Pictures very outdated but good location and room

Posted 18-May-2014
The pictures of the hotel are outdated but the location is great. No chairs on the beach for this hotel as expected. Room was clean and big
Comment from Hotel Management
22-May-2014 by Diamond, Hotel Management
Thank you for taking the time to bring your feedback to our attention. We will surely address the pictures online and assure that they are as current and accurate as possible. Our resort’s location offers an ease of access to the excitement of South Beach, Florida, which we are happy to hear you took advantage of. Your suggestions are much appreciated, and we hope that you will allow us the chance to welcome you back in the future for another relaxing getaway.