Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from montreal

Decent ocean drive location

Posted 14-Sep-2014
Pros: location was great. The reception staff were very pleasant and the room service lady was very nice.
Cons: they need to renovate , update the rooms , the tvs are very small and old. the sliding doors need to be renovated as well.
Location: the beach is right across the street and you have plenty of choices on ocean drive to go eat and have happy hour.
The hotel is a bit run down , the exterior is not very pleasant but the rooms are actually quite ok for the price you pay and the location is awesome , right in front of the beach. I like that there is a kitchenette in the room. The bed was mighty comfortable too. Jacques at reception is the Best! Thank you for everything ;-)
1 out of 5
by A verified traveller from Chicago

Unfriendly, unprofessional staff

Posted 10-Sep-2014
Our room was serviced one time during our 3 night stay, and then it was barely a half-servicing. The hotel charges a resort fee...for towels, nothing else "resort like" about this place. I accidentally left my keys behind & they were unwilling to send them to me...so i got to pay another rental car fee to go fetch my keys. This place has a lot to learn about customer service.
Comment from Hotel Management
18-Sep-2014 by Diamond, Hotel Management
Thank you for taking the time to make us aware of your experience at Crescent Resort on South Beach. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is our team's primary duty. Hearing that we failed in your case is truly disheartening, and for that, we offer you our sincerest apology. We know that our guests have many lodging options, which is why we work hard to provide them with the exact service they expect. Our resort does have the daily housekeeping services that many others do not. We assure you that your experience is certainly not typical, and that we have put in place measures to ensure that the type of omission won't be repeated. If you were not aware of the resort fee we charge, costs for it include several resort amenities WiFi, use of the Fitness Area, in-room safe and beach towels for everyone in your party. We try to make sure our 3rd party vendors notify their customers before booking and we can assure you mention of it is listed on our website ahead of time, so that guests can plan ahead. Please let us know and we will do our best to locate any missing items. If item is found we will gladly return it on our next scheduled pick-up. Your feedback as it is a valuable tool in improving the guest experience and we wish you all the best in your future travels.
4 out of 5
Recommended
for Everyone
by A verified traveller

Definitely a place to stay when on Souch Beach!

Posted 05-Aug-2014
4 out of 5
Recommended
for Everyone
by A verified traveller from Indiana

Awesom

Posted 26-Jul-2014
Pros: Staff, location, and view
Loved this uniquely different hotel stay. So much better than the traditional 2double bed hotels. Great location to beach, Collins ave., Washington st. And Lincoln ave. the staff was awesome! Very friendly. They managed to give us an ocean view since we had never stayed on the ocean. Also before going to the beach our ice maker had not produced enough ice yet so the desk clerk got some for me from the employee freezer. We really enjoyed everything about south beach. One piece of advice, as much as we enjoyed the beach view, the partying people walking the street till all hours will keep you awake so if you value sleep stay to the back of the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from London, England

Nice hotel in front of the beach.

Posted 26-Jul-2014
My husband and I have stayed at this hotel once before and decided to stay here once again for my birthday. The hotel is very nice, you have your own "studio" which consists of a bedroom, open kitchen/living room, bathroom and separate toilet. The air con in the room was pretty powerful which was good. You pay $13/day as a property fee and you get beach towels. The staff is very friendly and made us feel welcome. We stayed at Crescent for 9 days, the last week was a bit disappointing weather wise as we had to leave the beach due to thunder/rain. On our last day when we checked out from the hotel, we asked if we could use the hotels beach towels to go to the beach. Without any hesitation, we were told that "of course, that's no problem". That was really nice of the staff. We were also able to freshen up in the restroom before the Super Shuttle came to pick us up from the hotel. Overall it was a pleasant stay at Miami Beach but will probably think more thoroughly when to visit Miami due to the unstable weather.
4 out of 5
Recommended
for Couples
by A verified traveller

Crescent Resort South Beach Location

Posted 03-Jun-2014
Cons: They need to upgrade and clean the exercise room and adjacent area in the basement.
Location: We recommend the nearby Fish Grill restaurant for supper and the sidewalk cafes for breakfast.
Crescent Resort provides a great location in the South Beach (Miami) for exploring many restaurants and cafes. We would also recommend the Lincoln Road mall area with great shops and extra attractions on the weekends.
4 out of 5
Recommended
for Everyone
by A verified traveller

AWESOME LOCATION!

Posted 03-Jun-2014
Pros: Location Staff
Cons: Speed of Elevator :-)
Location: It's in the heart of the action of SOuth BEach
THe entire staff at the Crescent was AWESOME! THey made sure we were taken care of...even though it was a super busy weekend! WE loved it there and will be sure to come back next time we are in town!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to beach and clubs

Posted 02-Jun-2014
The location of hotel was great! Before I booked I did research of hotels near beach. The pictures did justice for the hotel, it comes with everything listed on website, the pull out sofa bed was comfortable and the king size bed was also comfortable the bathroom was great. Loved the toilet being separate from the shower and sink, allowed for privacy. The kitchen set came equipped with everything you would need including a blender!. The staff were great if we needed anything. Quick check-in and Check -out process. Would recommend this hotel to anyone traveling with friends or family trying to save a little and would like a great location with restaurants within walking distance.
3 out of 5
by sara from MA

Okay hotel

Posted 28-May-2014
Perfect location, staff was horrible. No help with bags (we had the guys at the hotel next door help us) and it was always a hassle to ask for anything towels, toilet paper etc. The room was nice, not too much space and the TVs were tiny but it was clean.
Comment from Hotel Management
05-Jun-2014 by Diamond, Hotel Management
Please accept a sincere thank you for taking the time to share your recent experience at our resort. We take all feedback very seriously and appreciate your thoughts regarding our rooms and service. Our resort did not fully anticipate the increase in guests and street closures caused by the festival that took place during the time of your stay. Rest assured, our team members were working very hard to assist all guests to the best of their abilities, and we apologize for any inconvenience this may have caused during your stay. We thank you for your feedback, as we will certainly take it into account when dealing with similar events in the future. Our goal is to always ensure our guests are satisfied with their stay and our excellent quality of service. We hope that you allow the opportunity to show this to you and welcome you back to Crescent Resort on South Beach in the near future.
5 out of 5
Recommended
for Families
by Mezba from Toronto

Great Location

Posted 21-May-2014 on Hotels.com
The hotel was in a fantastic location, close to the beach, to good restaurants, to conveniences such as Walgreens and also couple of halal restaurants that were important to us. It's an older hotel though, so don't expect a modern look, but our room had everything (oven, fridge, microwave, dishes etc.). We were concerned as a couple of reviews said the hotel was dirty, but our room and the lobby were clean. Parking on South Beach is a hassle. There is a guest unloading spot. I had a rental car and I had to leave my wife in the car while I unloaded our luggage into the lobby as a parking cop was constantly on the prowl.