Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary evening social is offered on select days. An Internet point is located on site and high-speed wireless Internet access is complimentary.

Business amenities at this 3-star property consist of a 24-hour business center, a technology helpdesk, and secretarial services. Event facilities measuring 3229 square feet (300 square meters) include a conference center, a meeting/conference room, and a ballroom. This Art Deco hotel also offers spa services, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a shopping center shuttle. Onsite parking is available (surcharge).

Hotel Imperial Reforma is a smoke-free property.

The hotel offers a complimentary evening social on select days.

Restaurante Bar Gaudi - Overlooking the city, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Afternoon tea is offered.

Cupula de Oro Coffe Shop - Overlooking the city, this coffee shop serves breakfast, lunch, and brunch. Afternoon tea is offered.

Room service (during limited hours) is available.

The recreational activities listed below are available either on site or nearby; fees may apply.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• Minimum Spring Break check-in age is 18 years old.
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Caters to couples

Caters to families

No rollaway/extra beds available

Parking height restrictions apply

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Breakfast fee: MXN 130 for adults and MXN 80 for children (approximately)
• Valet parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.