There was a slight mixup with the booking, and to apologize for the inconvenience they upgraded our room to the suite, complete with jacuzzi tub! The staff were very polite, efficient and professional. I slept better than I'd slept in weeks, and checkout was a breeze. We stay in a lot of hotels but this one really stood out in our minds as one of the best hotel experiences we've ever had.
"Beautifully maintained Holiday Inn Express, hotel."
To break up my drive from Atlanta to St. Louis, I chose this hotel for myself and my eleven year old grandson. The staff was helpful, courteous and eager to please. We arrived a bit early because traffic from Atlanta to St. Louis was far better than my trip from St. Louis, to Atlanta. Cole, the hotel desk clerk asked us to please wait in a comfortable area while the staff finished cleaning our room. (Cole was quite willing to give us suggestions about where to eat dinner and his choice was excellent. Fat Edd's Roadhouse was a good choice.) When our room was completed we went up and found a beautifully cleaned room with refrigerator, microwave and a single serve coffee/tea maker. A good size television with HBO was included. The beds were comfortable, though I would have preferred a pillow top. I was surprised to find this hotel in this little town.
I read previous not so complementary reviews AFTER I had confirmed my reservation. So, I was feeling a little worried that I may have made a huge mistake. But, onward ho! There wasn't much else available at the price, in that vicinity, so I figured I'd give them a go.
Yes, it's an older hotel. But it has been either well maintained, or recently fixed up. Check in went smoothly, and the desk clerk was very nice and friendly.
I immediately went to my room. It was hot and stuffy, but I turned on the A/C and left to go visit with my friends. When I came back that night, the room was comfortably cool. I had a nice shower, and went to bed. My bed was quite comfortable, and I slept through the night without being disturbed. I left for the day, and when I came back again, I had clean sheets, the floor had been swept, and there were fresh and extra towels in my room.
As I said at first, it IS obviously an older place, but for the money it was a great place to stay. I will stay here again and again.
Welcome to the Budget Inn . Our Motel is Family Owned and operated and well Maintained making it your Home away from Home …More
"Thanks to the concierge of Super 8 Metropolis Il !"
The concierge on duty the evening of the 16th was absolutely fantastic!
She was incredibly inviting and accommodating. In the morning I had run short on time to make it to the airport. If not for her help locating a taxi, I would have missed my flight!
Thanks to the concierge of Super 8 Metropolis Il !
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