We spent two days at this hotel. We were pleasantly surprised to find the amenities included a microwave & fridge, along with a nice free breakfast as the website did not list them. Our room and bath were both large and very nicely decorated. Beds were extremely comfortable. Staff very pleasant at check in and check out. The only problem we found was limited parking, but, it would not keep us from returning.
My daughter and I traveled to New Orleans for the Paul McCartney concert. The high level of customer service provided by the Sheraton staff began during the shuttle ride from the airport. They called us by name, remembered our names, answered all of our questions with a smile, even asking us the next morning if we enjoyed the concert.
On top of the friendly, professional customer service, the room was very clean, comfortable and quiet.
I was especially impressed with the young lady at the front desk by the name of Carlatta Hite. She was so helpful and sweet. We were in for the furneral of a family member, and her sweet, uplifting personality made our reason for coming to such an event so much more bearable.
The Courtyard exceeded my expectations! Starbucks downstairs, EPIC WIN!
Staff was friendly and very witty....They treated my family and I like old friends.
Being from Houston and Shreveport, this was awesome!
I love to spend my money and actually be satisfied doing it,
These people made me feel that way!
I came with a group of about 12 for the Halloween weekend. We got 3 rooms. Enjoyed our stay it was only about 10 mins from bourbon street. In a good part of town. There was a 24 hour ihop next door that came in handy. Every bit of the staff was extremely nice and always helpful. Would recommend this hotel
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