Balcony view

Reviews of San Domenico Palace, Taormina, A Four Seasons Hotel

5 out of 5
San Domenico Palace, Taormina, A Four Seasons Hotel
PIAZZA SAN DOMENICO, 5, Taormina, Sicily

Reviews

9.2

Wonderful

Rating 10 - Excellent. 173 out of 249 reviews" "
Rating 8 - Good. 54 out of 249 reviews" "
Rating 6 - Okay. 14 out of 249 reviews" "
Rating 4 - Poor. 6 out of 249 reviews" "
Rating 2 - Terrible. 2 out of 249 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thu-Dzung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful hotel I’ve ever stayed in
Stayed 4 nights in Nov 2023
Response from Lorenzo Maraviglia - General Manager on 14 Nov 2023
Dear Thu-Dzung,Thank you so much for leaving your feedback after your experience at San Domenico Palace, a Four Seasons Hotel.We are glad to know that you had a wonderful stay at our hotel and we hope to welcome you again soon here in Taormina.Best regards,

10/10 Excellent

Consheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great experience all around. Very luxurious room and superb property. The staff was very pleasant as well.
Stayed 4 nights in Oct 2023
Response from Lorenzo Maraviglia - General Manager on 24 Oct 2023
Dear Consheena,I would like to thank you for the time you spent in writing your review after your stay at San Domenico Palace, a Four Seasons Hotel.We are delighted to read your positive comments about your experience with us and we would be more than happy to welcome you back here in Taormina soon.Warm regards,

10/10 Excellent

Iris

Stayed 3 nights in Oct 2023
Response from Lorenzo Maraviglia - General Manager on 7 Nov 2023
Dear Iris,Thank you for sharing your feedback!It gives us great pleasure that you had a great experience.Hope to welcome you again soon at San Domenico Palace, a Four Seasons Hotel.Best regards,

10/10 Excellent

Farahnaz

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there with another couple our friends for four fabulous nights and we all enjoyed every minute’s of it. The property, location, service, facilities and food is outstanding. Staff are supper friendly and helpful, especially one of the staff who we really appreciated during our stay with friends at the property is Miss Denise Perna with her exceptional service…Denise thank u for making our stay joyful. Also the manager on duty the day we checked in was very helpful and courteous. Breakfast was Devine we lots of variety and a great service. All restaurants were great. Hotel location is fantastic close and walkable to attractions, restaurants and a wonderful shopping area. 10 minutes drive from the beach but u can easily take a taxi to one of the beach clubs since the hotel doesn’t have its own beach club so u have to actually pay to go to the one hotel recommended which was nice but pricey. We really enjoyed our stay and will definitely go back again soon.
Stayed 4 nights in Sep 2023
Response from Lorenzo Maraviglia - General Manager on 10 Oct 2023
Dear Farahnaz,Thank you so much for the time you spent writing your amazing review!We are delighted to read that you had a great stay here at San Domenico Palace, a Four Seasons Hotel in Taormina and very happy to know that you loved everything from the property and the location to restaurants and our attentive staff.Please, be sure that we will share your words with Denise who will be happy to know that you appreciated her service!It would be more than a pleasure to welcome you again.Best regards from Sicily,

10/10 Excellent

Lianne, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort!
Stayed 3 nights in May 2023
Response from Lorenzo Maraviglia - General Manager on 14 Jun 2023
Dear Lianne,I would like to thank you personally for your amazing review.Such a joy to read your positive comment.Looking forward to your next visit.Best regards,Lorenzo Maraviglia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Top quality resort. Amazing staff.
Stayed 4 nights in May 2023
Response from Lorenzo Maraviglia - General Manager on 6 Jun 2023
Dear guest,A warm thank you for sharing your feedback, it gives us great pleasure to read reviews like yours.We are happy to know that you appreciated your stay at San Domenico Palace, a Four Seasons Hotel.Hope to see you again soon.Best regards,Lorenzo Maraviglia - General Manager

10/10 Excellent

AKRAM, new york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and amazing bar. The staff was warm with great attention to detail nothing you could complain about except that the hotel did not have a Spa and pool area was small . Also the hotel does not have its own beach area which is a con considering it is a five star hotel in the best town in Sicily
Stayed 4 nights in May 2023
Response from Lorenzo Maraviglia – General Manager on 23 May 2023
Dear Akram,Thank you for taking the time to leaving a feedabck.We are delighted to read that you appreciated the service, the food and the bar.We are sorry to hear your disappointment about the spa, please note that it is currently under construction and it will be located underneath the pool, it should be ready next year. Also we are planning to have our own beach club soon, a magnificent one. We hope to welcome you back soon.Best regards,Lorenzo Maraviglia – General Manager

10/10 Excellent

Don

Stayed 6 nights in Apr 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. The gardens are spectacular, and the staff is top notch.
Stayed 4 nights in Apr 2023
Response from Lorenzo Maraviglia – General Manager on 12 Apr 2023
Dear Juan,Thank your for taking the time to leave a feedback. We are delighted to read that you had a nice experience with us and we look forward to your next visit.Best regards,Lorenzo Maraviglia – General Manager

10/10 Excellent

Richard E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

4/10 Poor

Laura

Stayed 7 nights in Jul 2022

10/10 Excellent

Nayef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up to my expectations and beyond. One of the best four season I have been
Stayed 5 nights in Jul 2022
Response from Lorenzo Maraviglia – General Manager on 15 Jul 2022
Dear Nayef, Many thanks for leaving a review after your stay with us. We are delighted to read that you had a nice experience with us. Looking forward to your next visit. Best regards, Lorenzo Maraviglia – General Manager

10/10 Excellent

Nichole

Stayed 4 nights in Jul 2022

10/10 Excellent

Ehtisham

Stayed 5 nights in Jun 2022

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most Four seasons have an obvious amazing location but this one was extra amazing, the service was just outstanding, every person we came in contact with was so pleasant, friendly and helpful. Overall great experience!!!
Stayed 3 nights in Jun 2022
Response from Lorenzo Maraviglia – General Manager on 21 Jun 2022
Dear Randy, I would like to thank you personally for leaving such an amazing review after your stay with us. We are delighted to read that you enjoyed your experience with us, and our service has been up to your expectations. We are truly looking forward to your next visit. Best regards, Lorenzo Maraviglia – General Manager

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great in this historical property. Fantastic views of Mt Aetna, the Greek theater, and the sea. Wonderful service at the pool. Amazing well tended gardens. Lots of lovely touches: waters, comfy robes, big towels, toiletries, etc. Very tasty breakfast. You definitely get more than what you pay for here.
Stayed 1 night in May 2022
Response from Lorenzo Maraviglia – General Manager on 21 Jun 2022
Dear Elizabeth Many thanks for leaving such a nice review after your stay with us. We are delighted to read that you had a nice experience with us. Looking forward to your next visit. Best regards, Lorenzo Maraviglia – General Manager

10/10 Excellent

Hannah

Stayed 2 nights in May 2022

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service
The service and accommodations were superb
Stayed 1 night in Apr 2022
Response from Lorenzo Maraviglia on 23 May 2022
Dear Mary, Many thanks for leaving such a nice review after your stay with us. We are delighted to read that you had a nice experience with us. Looking forward to your next visit. Best regards, Lorenzo Maraviglia – General Manager

8/10 Good

Wendy

Liked: Property conditions & facilities, room comfort
Beautiful hotel, but...
Beautiful hotel and surroundings. Everything was to the nines except there were ants in my room and the staff didn't take it too seriously.
Stayed 3 nights in Jul 2021
Response from Sonia on 6 Jun 2022
Dear Wendy, Apologies to read this comment with delay, you have just been contacted by e-mail. We value our guests' feedbacks and we will take a good note of them in order to improve our guests' experiences. Best regards, Sonia Bonamassa - PR Coordinator

10/10 Excellent

Alessandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stunning. It feels like a museum, there’s so much art. The views are incredible; the staff is very kind, helpful, and knowledgeable. The rooms are beautiful, especially the bathroom. I just wish my room had a bathtub, otherwise it would have been perfect. Great location too - close to everything (restaurants, shops, some of the main Taormina sights). I’ll definitely go back!
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific in Taormina!
The San Domenico Palace was terrific. The location in Taormina is perfect; right on the hill overlooking the bay. The property is large, with beautiful gardens and patios. Very comfortable. The staff are gracious and accommodating.
Stayed 1 night in Nov 2017

8/10 Good

Travel Bug, Calif.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel
Beautiful hotel in the heart of Taormina! Easy walking distance to everything. This historic hotel is quite charming, with its rich history, art, and ancient artifacts. Our room was clean and had a magnificent view of the ocean. We enjoyed the lavish buffet each morning while sitting on the patio, over looking the ocean. Our only complaint is that the air conditioner in our room made a horrible ear piercing sound and we had to sleep in a hot room without it. We ask for it to be fixed the first day we were there, but no one came to fix it. The day we left it still had not been fixed.
Stayed 2 nights in Oct 2017

10/10 Excellent

Bill, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Hotel in Taormina
The San Domenico Palace is a beautiful upscale hotel in Taormina. The facilities are beautiful, the views are great and the staff is extremely professional and helpful
Stayed 1 night in Oct 2017
Response from Luisa Cacopardo on 17 Oct 2017
Dear Bill, thank you so much for taking the time to review your recent stay with us at the San Domenico Palace Hotel. We are very happy to share your positive feedback with our team. We are looking forward to welcoming you back in the future. Kind Regards, Luisa Cacopardo Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location elegant rooms wonderful views gracious staff
Stayed 1 night in Oct 2017
Response from Luisa Cacopardo, Assistant Manager on 9 Oct 2017
Dear Guest, thank you so much for taking the time to review your recent stay with us at the San Domenico Palace Hotel, Taormina. We are very happy to share your positive feedback with our team. We are looking forward to welcoming you back in the nearest future. Kind Regards, Luisa Cacopardo Assistant Manager

10/10 Excellent

Paul McDermott

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Mark, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The San Domenico Palace is in a great location. The hotel grounds are wonderful and the staff is friendly and helpful.
Stayed 1 night in Sep 2017
Response from Luisa Cacopardo on 25 Sept 2017
Dear Mark, thank you for taking the time to review your recent stay with us at the San Domenico Palace Hotel in Taormina. We hope to welcome you back soon in the nearest future. Kind Regards, Luisa Cacopardo Assistant Manager

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Breathtaking & elegant Sicilian beauty
Wonderful old Monestary in excellent location. Breakfast on the outdoor patio elegant & delicious with breathtaking views. Rooms were a nice size but plumbing could be improved. Beautiful gardens & pool; great concierge services. Overall elegant upscale experience but not 5 star.
Stayed 3 nights in Sep 2017
Dear Guest, Thank you so much for taking the time to review your recent stay with us at the San Domenico Palace Hotel in Taormina. It was a pleasure to have read your positive feedback about the Hotel and we hope to welcome you again soon in the nearest future. Kind Regards, Luisa Cacopardo Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel in the heart of Taormina. Beautiful sea views.
Stayed 2 nights in Sep 2017
Response from Luisa Cacopardo on 25 Sept 2017
Dear Guest, Thank you for the time to review your recent stay with us at the San Domenico Palace Hotel in Taormina. We are looking forward to welcoming you back again in the nearest future. Greetings, Luisa Cacopardo Assistant Manager

10/10 Excellent

Ines, Surrey, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderful
The hotel and staff were top-notch. We thoroughly enjoyed our stay in such beautiful surroundings which were so evocative of the past.
Stayed 7 nights in Aug 2017
Response from Luisa Cacopardo, Assistant Manager on 9 Oct 2017
Dear Ines, thank you very much for taking time to evaluate your experience and impression about your stay at the San Domenico Palace Hotel in Taormina. We highly appreciate our guests comments. We hope to be able to welcome you back and wish you all the best. With kind regards. Luisa Cacopardo, Assistant Manager

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, very nice. Great staff, friendly service--beautiful hotel and gardens.
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property
Excellent, except for air conditioning in room barely worked. Otherwise, perfect.
Stayed 2 nights in Jul 2017

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Stayed 3 nights in Jun 2017

10/10 Excellent

Feroze

Liked: Cleanliness, staff & service, property conditions & facilities
Feroze
Beautiful hotel and excellent staff and service. Only negative the garden room which we had overlooked the staff entrance and was very noisy late at night and early mornings

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May'17
What a beautiful place. This hotel is really special, and steeped in history as you'd expect. The location, setting, and staff were all fantastic. They made our special occasion one to remember. Thank you.
Stayed 2 nights in May 2017

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a great ocean view and perfect location.

10/10 Excellent

Zoe, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant, historical hotel
The San Domenico Palace Hotel has a unique atmosphere. It is an elegant, beautiful, historical building exuding great charm. It sits in a prime position, offering magnificent views. The staff were all very courteous, helpful and friendly. The food was divine. I will certainly be returning.

10/10 Excellent

GARETH, COWBRIDGE UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPERB HOTEL - ATMOSPHERIC
HOTEL LOCATION IS PERFECT - THE HOTEL IS TOTALLY ATMOSPHERIC - STAFF SUPERB - A REAL TREAT

10/10 Excellent

Jess, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel overlooking sea.
Helpful staff, tasty food, room is classic, spacious room, close to shopping area, valet parking

10/10 Excellent

N, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel in ideal location
Elegant hotel in an ideal location. Staff was so helpful and patient Breakfast was elegant and delicious Room was spacious and well appointed. Lovely
View from hotel
View from balcony

10/10 Excellent

Kris, Chicago, IL. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Historic Jewel
The facility, location, and staff are top-notch! Dinner was priced like hotel dinner but far better than most hotel dinners. We had fresh fish prepared superbly. Buffet breakfast best of its kind. For historic property, facility has every modern amenity. We had 2 twin beds pushed together though we expected a king. Not ideal. All the beauty however offset this one inconvenience.
View from our balcony
Gorgeous interior patio garden
Historic monastery bench in corridor

10/10 Excellent

neb, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in taormina
Very good stay. True 5 star hotel. I have been in the are for few weeks and couldnt find good food in any of the restaurants...so i tried this hotel and finally i had awesome meal...thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful view but could not open french doors to balcony because of tiny biting bugs very fancy place and expensive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, I wonder which country will be fortunate to stay at the San Domenico for the G7 meeting next year

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite historic property~1st class in every way
We've travelled all over the world and this hotel rates extremely high in our book. An unusual historic property, it is first class in every way.

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning historic hotel
Amazingly beautiful

10/10 Excellent

Lesley, U, Canterbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, relaxing, luxury hotel in an ideal position
The room was exactly as advertised. We had booked a deluxe room with a sea view and we're really pleased to find we had a balcony too. San Domenico Palace hotel lives up to its name in that it is like a grand, rambling palace. The gardens are beautiful, tranquil with lots of different places to sit. The pool area, although not large, was lovely and the staff there were very attentive. Breakfast was always good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Taormina
An old convent reformed to become the best hotel in Taormina. A must!