Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
57% of guests recommend
3.4 Room cleanliness
3.1 Service & staff
2.4 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Spoken Road blog

You sometimes get less than what you pay for...

Posted 21-Nov-2014
Pros: As in every instance thru out Mexico, the friendly and accommodating staff.
At 50 bucks a night with the roar of the hotel's mechanics outside our window, and points in the broken mattress keeping us sharp I began to think how Mexico ain't the cheap getaway it used to be.
1 out of 5
by agustinfrom cancun

El hotel con muy buena ubicación pero muy viejo y

Posted 16-Apr-2014
Pros: Que está en un lugar céntrico
Cons: Servicio del personal y el mobiliario muy viejo así como las camas y blancos
Location: Centro histórico de Mérida y muchos restaurantes
Este hotel no cuenta con estacionamiento propio y la habitación que nos dieron hasta el fondo del segundo piso y la cama incómoda
3 out of 5
Recommended
for Everyone
by Topesfrom Winnipeg Canada

Posted 07-Jan-2014
Room was adequate, perhaps a bit more expensive than the amenities warrant, but the location is excellent. I felt safe and secure at the hotel, even if the doors to the rooms didn't have the best of locks. It would be nice if the free wifi extended into the rooms, but there are couches and chairs to use in the lobby areas while connecting online. Staff was friendly. I was there at peak time, just after Christmas, and though it's not my first choice of hotels in Merida, it served me decently.
1 out of 5
by Luisfrom Mexico

No vale la pena ahorrarse unos centavos

Posted 01-Oct-2013
Pros: La alberca
Cons: TODO
Location: Muy cerca del centro.
El hotel esta en un estado deplorable. Terriblemente viejo, las camas mas que camas parecen catres, los colchones son sumamente viejos y los resortes lastiman la espalda. Las almohadas son malisimas, el aire acondicionado terriblemente ruidoso, el baño sucio, roto, oxidado, salitroso y mal oliente. El closet olia mal. El agua del baño salia fria practicamente todo el tiempo, incluso por la madrugada. La televisión es muy pequeña y quedaba al fondo del cuarto, por lo que con el ruido del aire acondicionado el volumen tenia que estar muy alto. No hay restaurante ni nada para comer. lo único rescatable la alberca.
1 out of 5
by A verified traveller

Lo peor de Merida

Posted 08-Jan-2013
Pros: ninguna
Cons: todas
Un hotel en decadencia y con mal servicio, sin estacionamiento aunque diga lo contrario, en fin evitenlo, hace ruido la caldera toda la noche, o si no huele a comida, en fin un pésimo hotel
2 out of 5
Recommended
by salvador

This traveller left a rating score only Posted 20-Aug-2012 on Hotels.com
4 out of 5
Recommended
for Everyone
by Shanafrom Penticton, Canada

Family Atmosphere

Posted 23-Mar-2012
Location: 2 blocks from the historic centre
A basic hotel, past its best, but quite comfortable, interesting decor.
4 out of 5
Recommended
by A verified travellerfrom MEXICO CITY

SATISFIED

Posted 23-Jan-2012 on Hotels.com
The hotel fullfilled our requirements for a clean comfortable stay during our stay in Merida where we were working, not a luxury place but clean and comfortable, reasonable price.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Lewisville, TX

Good location off central square.

Posted 01-Dec-2010
Clean, historical, friendly staff, Easy walk to central locations. Near cathedral and museums. Fascinating town and this hotel provides easy access. Staff is very friendly, but not fluent in English. Basic Spanish language helped me a lot. We asked to change rooms because of noise from the pool and the staff was extremely friendly and polite, and very helpful. They were honestly concerned about our comfort and happiness. Unfortunately, I can't really recommend their restaurant. We ate there more than once for convenience. Food is passable. They don't serve mixed drinks. This is an economical hotel, and I agree with Expedia's rating.
4 out of 5
Recommended
for Families
by A verified travellerfrom Belize

Great location and helpful staff

Posted 27-Oct-2010
The hotel was great. Alex, the front desk guy, was very helpful and always greeted us with a warm smile. I was a little disappointed that the spa on the hotel was not working, but other than that the stay was great. The room was big and spacious, with a lot of mirrors. I understand it was one of the newer rooms. The staff were friendly and the hotel is located in the most ideal area of the city.