Great hotel, Very modern and bright decor. Friendly staff, complimentary mini fridge was a nice touch. All hotel amenities were fantastic, lovely rainfall shower. Excellent location to all the tourist attractions and city centre but very peaceful at the same time.
- Excellent rooms
- Smoke alarms in rooms make a loud noise every 1/2 hour!!!
- No water in gym
- Toiletries/water etc not replaced in rooms daily even after this was raised with reception staff
- Poor customer service
Doctor from london
Celebrate your style at Aloft Liverpool, a hip new hotel in the iconic Grade II-listed Royal Insurance Building, where youll …More
A Great central hotel near to the city centre, docks, train station, theatres, bars, restaurants and shops. The hotels theme is the Beatles so brilliant for all you Beatles fans. Just round the corner from the famous Cavern Club and Pub with live music throughout the afternoon and evening. We were upgraded on arrival and our room was fantastic very spacious, clean and well planned out with a sitting area and desk etc. The staff throughout the hotel were very friendly, polite and helpful. We booked an evening meal in "Blakes" restaurant which was accessible through the main reception in the hotel. We also had a full English breakfast in this Restaurant the next morning they had a large selection which was constantly topped up and everything cooked lovely and it was nice and hot. I would definitely recommend this Restaurant as the food was well presented and cooked to perfection. The price was very reasonable and we had Beatles songs playing in the background throughout our meal couldn't have asked for more. We must give a special mention for the staff in the restaurant Jimmy and Georgia who went out of their way to make our meal extra special. They were extremely polite and nothing we asked was too much trouble for them. This stay was a 60th birthday treat for my husband and he loved it. Overall the Hotel and its amenities were Fabulous and we would definitely stay again. I hope this review is sent to the Hotel and the staff are able to read how they made are stay so special.
"Superbly situated right in the middle of the city."
My husband and I stayed here for just one night as we were going to see a show close by.
We were amazed at how great this little gem of a hotel was. The check-in was speedy and pleasant as the staff were so efficient. Our room was just the right size and had everything we could wish for including tea and coffee making facilities. It was spotlessly clean, the towels and bedding first class quality.
My only slight gripe is breakfast. There was a lot of choice of lovely food to eat however it was a bit of what we would call a bun fight trying to get a seat and then queuing and queuing for food and drinks. The staff were run off their feet trying to keep up with topping up the tables and displays with bread, cakes, jams, yogurts etc etc. This was still an amazingly good experience and we ate loads, enough to keep us full all day long.
We would not hesitate to recommend this hotel to others. We were only sad that we only stayed the one night.
I was organising a stag in Liverpool and came across HOAX, I took a chance and was delighted I did! HOAX is perfect, great location, great bar, excellent bar man(Connor, who went above and beyond!!), bedrooms were clean and comfortable. Will definitely stay there again, I can't recommend it highly enough!!!!
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