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Reviews of NH Mendoza Cordillera

4 out of 5
NH Mendoza Cordillera
Avda.España, 1324, Mendoza, Mendoza

Reviews

7.6

Good

Rating 10 - Excellent. 102 out of 405 reviews" "
Rating 8 - Good. 177 out of 405 reviews" "
Rating 6 - Okay. 82 out of 405 reviews" "
Rating 4 - Poor. 25 out of 405 reviews" "
Rating 2 - Terrible. 19 out of 405 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly personnel made our stay enjoyable.
Stayed 6 nights in Mar 2024
Response from Bianca Martinez Guest Relations on 5 Apr 2024
Dear Cristina , Thank you very much for your time and your comment.We are waiting for you againGreetings

10/10 Excellent

Juan, Redwood City

Stayed 2 nights in Dec 2023
Response from Bianca Martinez Guest Relations on 29 Jan 2024
Estimado Juan ,Muchas gracias por su tiempo y comentario . Nos alegra saber que disfruto su estadìa en Nh Mendoza Cordillera . Lo esperamos en su proximo viaje a Mendoza Saludos

8/10 Good

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center
Stayed 1 night in Dec 2023
Response from Bianca Martinez Guest Relations on 7 Jan 2024
Estimada Magdalena , Muchas gracias por su comentario y su puntuacion . Los esperamos en su proximo viaje Saudos

6/10 Okay

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service
Nice spacious room, not super lux. Breakfast is complete buffet you can order eggs with your server. Great to have before your adventures. It’s an older building but nice and good value.
Stayed 7 nights in Nov 2023
Response from Bianca Martinez Guest Relations on 7 Jan 2024
Dear Guillermo , Thank you so much for your comment and for staying with us . Best regards

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located and the entire staff was excellent.
Stayed 5 nights in Sep 2023
Response from Nh Staff on 25 Oct 2023
Dear Kimberly Thanks for taking your time and letting us know how was your experience in the hotel.We are glad to hear you had a great experience. It was a pleasure to receive you, and we hope to welcome you again soon.Kind regards,

2/10 Terrible

Ana, Baton Rouge

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Parking lot is minuscule and fir small cars. AC has a governor. Libby and public spaces kept at 76 degrees. My room was set at 76, after two hours, it was 78. I changed hotels. Property is old and needs updating. Shame, because other NH properties are good.
Stayed 1 night in Mar 2023
Response from jeremias Santander on 28 Mar 2023
dear,Thank you very much for your comment so we are working for your improvementsAtte.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 3 nights in Dec 2022
Response from jeremias Santander on 17 Feb 2023
Gracias!! lo esperamos nuevamente

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service, amenities
Stayed 11 nights in Feb 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smashing good hotel!
Very good location. Great food! Great service! Great place to be!
Stayed 1 night in Jan 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
This hotel is nice and in a great location. It was clean and hospitable. The staff are great. The area is perfect for those visiting central Mendoza. It was a delightful stay.
Stayed 3 nights in Jan 2022

6/10 Okay

walter f

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2021

10/10 Excellent

Melinda, Keene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was centrally located. It was easy to walk around to almost everything you wanted to see. All the tours picked up here as well. The restaurant staff was very friendly and helpful. The food was just ok.
Stayed 3 nights in Nov 2021

6/10 Okay

Guillermo Hector

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendliness and service
Stayed 5 nights in Oct 2021

4/10 Poor

Neags

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Rude reception staff on check in, didn't tell us anything and blunt when we asked simple questions like the wifi password Room was very basic, door had slashes across it and could hear outside very loudly
Stayed 1 night in Mar 2020

6/10 Okay

Hans, Santiago, CHILE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They gave me like the worst room instead of the superior room of the booked one. The next day they gave me the real one. I couldn’t have a parking space all of my staying
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
I like how clean and friendly the hotel was. I didn’t like that the USB ports near our beds didn’t work (only in the bathroom) during our stay. The staff was super friendly but I wish there were more food options for breakfast.
Stayed 10 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good so far.good locación, excelente breakfast. Personal frienfly
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location, close to every business site, banks, etc.
Stayed 15 nights in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Viejo.
El hotel está muy mal mantenido. Las habitaciones están totalmente abandonadas al igual que los ascensores. No pude descansar en toda la noche por el ruido que hacía el aire acondicionado, era literalmente como dormir al lado de una turbina de avión. No volvería jamas.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at a great location, close to shops and restaurants and museums. The staff is fluent in English and very helpful. Although the hotel rooms can use some renovations, the hotel was very clean and quiet at night.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Jeremias santander on 2 Jul 2019
estimado, agradecemos su valoración con nosotros atte.

4/10 Poor

Lucas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what is said it was
Rooms and hotel were not how they were pictured. Dirty and mold in the rooms.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Good location. Comfortable room. Odd smell in hallways/room--not a bad smell, just a strange smell that might have been some sort of cleaning agent.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The front desk staff was excellent. They were knowledgeable, caring and knew what to recommend. The hotel is very well located and we could walk to many parts of the city. Mendoza is an amazing place with lots to do.
Stayed 8 nights in Feb 2019

8/10 Good

P Reed

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and very helpful reception staff, with excellent English
Stayed 1 night in Jan 2019

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the prive
Nothing to vomplain about apart from the bad gym. The fiod was not the best but there are several good restaurants nearby.
Stayed 3 nights in Jan 2019

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was disgusting and unsanitary. The staff was completely unresponsive. Absolutely DO NOT stay here.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Nov 2018

8/10 Good

Gustavo, Pennsylvania

Liked: Cleanliness, staff & service, room comfort
Nice hotel, right in the center of the city. A bit tired, in need of some remodeling, especially bathrooms. The hotel staff is wonderful, from the front desk to housekeeping.
Stayed 4 nights in Nov 2018
Response from Santander Jeremías on 12 Nov 2018
good morning, Thank you very much for your opinion since it is very valuable and we will work on the comments that leave us in negative aspects to transform them into positive

10/10 Excellent

Felicity, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to shops, restaurants, local artisan markets...staff were lovely and extremely helpful. My only complaint is that I couldn't change the air conditioning setting in my room.
Stayed 2 nights in Nov 2018
Response from Jeremias santander on 6 Nov 2018
good morning, Thank you very much for your appreciation. regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Place square
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was rundown and smelly. We checked in, went to the room and then turned around and checked out. Would not recommend.
Stayed 3 nights in Sep 2018

10/10 Excellent

Khuku, Boston MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Close to different squares and parks. Easy to get buses and taxis
Stayed 3 nights in Aug 2018
Response from Jeremías Santander on 23 Aug 2018
good morning, Your opinion for us is very favorable and we appreciate what you said best regards

6/10 Okay

Elizabeth, Wisconsin

Liked: Cleanliness
I paid for a room for 3 people with breakfast included. The room was quite expensive compared to other places in Mendoza. They gave me a run down and small room in the first floor. The floor had a hole in front of the bathroom. A big one! And no towels. Nobody help us with the luggage. I was moved to the fourth floor. The room was a bit bigger but nothing fancy about it very basic. It didn’t have a clock, or the coffe maker it showed in pictures. I had previously stayed at NH in Barranquilla and I loved it! Very disappointed with this experienced. Breakfast was ok.
Stayed 1 night in Jul 2018
Response from Jeremías Santander on 23 Aug 2018
good morning, First of all, we apologize for not being together in your room, so we will investigate what may have happened and that your opinion is very important to us best regards

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Just 1 nt stay , arrived early since I had to check out from my previous hotel due to what smelled like toxic cleaning material which was affecting me badly.Young team on reception learning the ropes....took a very long time to check in due to system technical problems.Was able to check in to my room early although I flatly refused to pay the extra charge for doing so # hotel located in a lovely safe square # although made arrangements for taxi to airport the previous day had to wait and rephone
Stayed 1 night in Jul 2018
Response from Jeremias santander on 31 Jul 2018
good morning dear, first of all we want to thank you for choosing NH as a hotel for your rest. Regarding the early entry our check in is from 3:00 p.m. so we usually do. It is to offer our erly check in which if it is payment. but if the passenger does not wish it, we have the luggage storage service, and as much as possible a few hours before the check in, we will deliver rooms as they have arrived. but he was satisfied with the hotel since we apologize we are available

8/10 Good

Rodrigo, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and nice. Parking is small and lobby area is not cozy. Rooms are OK. They are clean and comfortable.
Stayed 2 nights in Jul 2018
Response from Jeremias santander on 31 Jul 2018
Dear we want to thank you for your comment and keep working so that in the future you can choose us again regards

8/10 Good

Maddie

Liked: Cleanliness, room comfort
Good value centrally located Mendoza hotel
Walking distance from lots of good restaurants and shops. Good breakfast buffet. Junior suite nice and spacious but the bathroom was ordinary. The wine choice is poor for a Mendoza hotel, I had two oxidized half bottles which the staff replaced without quibble.
Stayed 3 nights in Jul 2018
Response from Jeremias santander on 31 Jul 2018
good morning dear, First of all, we apologize if we do not live up to your expectations, so we will know the case with the food and drinks area we are available

10/10 Excellent

Glenys, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
centrally located in Plaza San Martin
We could walk around the 4 Plazas easily. Also located closely to the main shopping on San Martin. We did exceursions our if the city and all the tours know where the hotel is. The staff were helpful and informative. Plaza San Martin is a great place to go and enjoy the sunshine. We paid for a superior room and it was worth the extra
Stayed 3 nights in Jun 2018
Response from Jeremias santander on 31 Jul 2018
Dear we want to thank you for your comment and keep working so that in the future you can choose us again regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel. Helpful front desk (Luis)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Well located hotel
The hotel is located right in the city center, few blocks from independece park and sarmiento pedestrian street. The food at the hotel is very good. The hote has old facilities, but other than that I recommended it.
Stayed 1 night in Mar 2018
Response from Jeremias santander on 17 Apr 2018
with respect to the old part we are in process of renovation of rooms which will be ready for all our guests to enjoy them regards

4/10 Poor

Rene, Santiago, Chile

Liked: Staff & service
Just a fair hotel...
Small rooms quite old, needs renovation... Isles with old dirty carpets. Bathroom with rust tube...
Stayed 3 nights in Mar 2018

6/10 Okay

Silvia, Sydney Australia

Liked: Staff & service
Disliked: Property conditions & facilities
Holidays
Overall it was OK, they were quick in repeating the shower and bed and quick to reset the aircon. The hotel needs a really big revamp. It us very run down. Restaurant chairs and tables very dirty need a mooring overhaul and the new cook needs to sacked and get a more experienced one, first time the fish was cold not cooked and the second time a beautiful piece of steak was charred outside and raw on the inside. Not a very pleasant experience.
Stayed 7 nights in Feb 2018

2/10 Terrible

Tristan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
hotel charged me for meals and drinks I did not have. I told them and they said they would cancel the bill. I checked when got home and they charged me. Do not stay here.
Stayed 2 nights in Dec 2017

8/10 Good

MATIAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a business trip
Perfect for a business trip, however breakfast wasn't included.
Stayed 1 night in Jan 2018