Standard Triple Room | Premium bedding, down duvets, pillow-top beds, minibar

Reviews of Gran Hotel Princess Gold

3 out of 5
Gran Hotel Princess Gold
Calle 25 De Mayo, 1168, Mendoza, Mendoza

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 119 reviews" "
Rating 8 - Good. 39 out of 119 reviews" "
Rating 6 - Okay. 32 out of 119 reviews" "
Rating 4 - Poor. 11 out of 119 reviews" "
Rating 2 - Terrible. 9 out of 119 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with family
Location was excellent. Facility was clean but tired. Safety was very good. Breakfast were only fair. Staff was as helpful as they could be with a poor command of English. It was certainly worth the the expense and we would go back.
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
I like the staff and location Didnt like the hotel condition Poor breakfast
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 4 nights in Nov 2018

4/10 Poor

traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in very poor conditions, poor breakfast, outdated rooms, overall would not recommend
Stayed 5 nights in Feb 2018

4/10 Poor

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs lots of improvement.
I had requested a double bed for me and my wife, but instead the hotel told us they only had two single twin beds available. The room was carpeted with an old rug, as opposed to the other rooms that appeared to have been remodeled and presented with tiled floor, which would have been given a cleaner and fresher look. Our roomed smelled like old carpet. The rooms was noisy and it was hard to go to sleep at night. The noise came from the other rooms and also from people outside the hotel. The staff was courteous, and specifically the morning female staff was friendly and accommodating with our belongings. The hotel had run out of spaces to park the car rental we had with us, nonetheless they provided with an alternative parking option two blocks away from the hotel. The hotel was close to the plaza, which made it easier to navigate by foot. The pictures in the website were deceiving. It was not worth the money spent for the night.
Stayed 1 night in Jan 2018

4/10 Poor

R

Liked: Cleanliness, property conditions & facilities, room comfort
Price increases between check in and check out
Room was clean and nice (basic). I would have recommended this hotel except the price mysteriously increased by 20% between when we checked in and when we checked out and paid the next day. The hotel eventually removed the extra charges after a half hour of debate.
Stayed 1 night in Dec 2017

6/10 Okay

mike, London

Disliked: Cleanliness, property conditions & facilities, room comfort
could be better at the price
small room. old TV. average breakfast. good location. good shower.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeamiell, USA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good Hotel, excellent Breakfast
Centrally located, safe neighborhood, close to restaurants and main park in Mendoza, friendly and helpful staff. Great buffet breakfast! The only issue was a slow and bad signal of Wifi

8/10 Good

Jeamiell

Liked: Cleanliness, staff & service, room comfort
Excellent option
Very good service, the people on front desk was great. Thank you Mr.Angel and all in front desk and breakfas.

6/10 Okay

Anders Rabing, Montevideo

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Great location in Mendoza
Excellent place to stay for a Mendoza adventure weather wine, mountain visit or the alike.

6/10 Okay

Anders Rabing

Liked: Cleanliness
Disliked: Property conditions & facilities

10/10 Excellent

Kenneth W, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Centrally located, safe neighbourhood, close to restaurants, 4-5 blocks from a large Super Market, friendly helpful staff. Great breakfast! Only issue was a slow WIFI.

2/10 Terrible

Workd Traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel Agent
In all my years of traveling the world I have never stayed in such a nasty hotel, the room smelled like an ashtray , no wifi, tv on the wall with no remote control and that was 1 room the second one offered was not any better the ac controlled by the hotel and a very small vent over all a very BAD hotel, I recommend " PREMIUM TOWERS " great staff great service clean well equipped room strongly recommend.

6/10 Okay

Andy, Warsaw

Disliked: Property conditions & facilities, room comfort
A bit disappointing for a 3 star hotel.
We stayed in a triple room for a week and it was basically OK but my bed was very old and not really comfortable. The wi-fi worked (almost) properly what is not typical for Argentina. Some of the staff members were friendly and helpful (mostly female) and could speak some English while some other (male) could not speak at all and was even impertinent about that (we are in Argentina and we speak Spanish). Breakfast so-so, coffee awful. Location is good but the street is busy and loud in the night. Better windows would help. Generally I expected more from 3 star hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location and the staff exceptional
While this hotel is not flash or new, the friendly staff and great location make amends. We travelled with our 2 children aged 5 and 2 and the hotel staff could not have been more helpful. The pool and outdoor area are lovely and the breakfast serves the purpose. Great value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
The Breakfast Was Good, Mostly Pastries And Some Eggs. Nice, Small pool, But The Rooms Can Get Warm.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Although the rooms could be updated this hotel is in a marvelous location. The staff is very helpful and pleasant, breakfast was good. Our room opened onto the courtyard and was very quiet as a result.A casino across the street 8 restaurants on the next block.... a quick walk to Plaza Independencia and the pedestrian shopping mall, with many outdoor cafes to choose from .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant hotel in Mendoza
very pleasant experience. staff very friendly, great location.

2/10 Terrible

Rick, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can do much better! Don't waste your time on this hotel.
This is a very tired hotel with a front desk clerk that tries to manipilate the prices and over-charge. The housekeepers were very nice and helpful. I think they realized the desk clerk was killing their business. We stayed at El Portal and we highly recommend it!

6/10 Okay

Sandra Regina

Liked: Property conditions & facilities
Disliked: Staff & service
.
Stayed 2 nights in Jul 2023

10/10 Excellent

OTAVIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito
Melhor hotel da Espanha, simplesmente sensacional
Stayed 4 nights in Apr 2023

10/10 Excellent

EDWIN A

Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Boa estadia, atendimento e localização excelentes.
Stayed 7 nights in Aug 2022

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super bien todo
super bien con todo.
Stayed 1 night in Jan 2020

4/10 Poor

JOAQUIM

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
en general muy bien, lo curioso es que al contratar o hacer la reserva me cobraban $2950 (con IVA incluido), sin embargo, y después al pagar como extranjero (me habrían descontado el IVA), tuve que pagar $3150. Insólito!!. Lo justificaron con el cuento de que la AFIP era la que hacía los cálculos....
Stayed 1 night in Jan 2020

2/10 Terrible

PATRICIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Rodrigo

Liked: Staff & service, room comfort
Bem localizado e bom café da manhã
Hotel bem localizado no centrão! Tem garagem privativa no hotel, o café da manhã é excelente. O que deixa a desejar são as condições do banheiro e dos móveis. Não possui frigobar no quarto. Vale pelo custo benefício.
Stayed 1 night in Dec 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Muy buena relación precio calidad, excelente ubicación, muy buen desayuno. Lo único malo es que el juego de sábanas y de almohadas estaba sucio y algunos rotos
Stayed 2 nights in Dec 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Juan

Liked: Cleanliness
Relación precio - calidad, muy bueno!
Stayed 3 nights in Dec 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
volveré a ir
exelente en todo, servicio, ubicación, espacio, estacionameinto y amabilidad del personal.
Stayed 3 nights in Oct 2019

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conozca Mendoza
Estuvimos muy cómodos y bien atendidos. Excelente ubicación. Todos el personal muy amable y servicial. Desayuno muy bueno y abundante.
Stayed 2 nights in Oct 2019

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL MUY DEFICIENTE , EN TODO SENTIDO
Es un hotel pésimo, que aparte de tener una muy mala infraestructura, com o almohadas reventadas y colchones duros como palo, tiene una recepcionista de muy mal trato , la cual incluso trató de convencer al taxi que nos fue a buscar para llevarnos al aeropuerto que nos dejara botados para que lo ocuparan otros pasajeros. Mujer desagradable, poco empática y mala persona, que no debería atender público de ninguna manera. La piezas chicas, el baño diminuto , la TV chica y de mala calidad . Solicité que nos ayudaran con el aire acondicionado, y jamás llegaron a hacerlo. El desayuno regular, siempre igual, con muy poca variedad. De los 4 tostadores de pan 2 no funcionan, hay que esperar una eternidad para lograr un pan tostado. Hay Hoteles mucho mejores en Mendoza por el valor que este hotel cobra. Finalmente, es un lugar ruidoso, que no cuenta con doble ventanal y que se hace insoportable dormir. Afortunadamente estuvimos sólo 3 noches que fueron casi insoportables por los ruidos, dureza del colchón, mala calidad de almohadas, estrechez de la habitación, falta de apoyo a requerimientos, etc.
Stayed 3 nights in Oct 2019

8/10 Good

Griselda

Liked: Staff & service, property conditions & facilities, room comfort
Muy buena atención, el personal muy amable
Stayed 7 nights in Sep 2019

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia, buen hotel. Solo mejorar aislacion de ruido exterior y ventilacion
Stayed 3 nights in Aug 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
estuvimos dos dias, buen desayuno, buena limpieza y comodo
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Elena

Liked: Cleanliness, staff & service
Buen relación precio calidad
Muy buena ubicación. Desayuno correcto y limpieza muy buena. Buena relación precio calidad. Volvería sin duda
Stayed 2 nights in Jun 2019

6/10 Okay

Tania Alejandra

Liked: Cleanliness, staff & service
Ruidos molestos entre habitaciones
Hay demasiado ruido entre las habitaciones. Las puertas son bastante pesadas y la gente las golpea al salir. esto es bastante molesto cuando uno quiere descansar.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2019

10/10 Excellent

Carlos Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Muy bueno todo. La atención excelente, el desayuno espectacular y la ubicación muy buena.
Stayed 3 nights in Apr 2019

6/10 Okay

Maria Paz

Disliked: Staff & service
Unicacion espectacular!!! Sin embargo, la decoracion de las habitaciones un poco anticuada y el desayuno muy pobre!!!
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Viviana

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
No hay relación entre precio y calidad
Wi-Fi en la habitación muy mala. Traba de la puerta de la habitación vieja e insegura. Desayuno limitado (45 minutos antes que termine el. Horario de desayuno ya no quedaba jugo de naranja y tampoco lo quisieron volver a hacer)
Stayed 1 night in Apr 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las chicas de la cocina divinas, muy atentas...
Lugar super tranquilo apesar de estar en pleno centro ..
Stayed 4 nights in Mar 2019

10/10 Excellent

divaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno el Hotel. El personal excelente en el trato con el visitante.
Stayed 7 nights in Feb 2019