Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom adams

Nice hotel for the price

Posted 25-Jan-2015
Nice hotel for the money. Would definitely stay again
1 out of 5
by A verified travellerfrom long island native

It was disgusting

Posted 28-Dec-2014
They gave me 3 rooms. All were filthy with stains everywhere on the counter tops. Holes in the tub hair and bodily fluids on the sheets and blankets. I wanted to vomit. I checked out right away and unfortunately had to spend way more money than expected. I want a full refund as I alrea spoke to the corporate office. Most terrible hotel experience in my life!!!!! Pictures do not what so ever compliment the rooms…
4 out of 5
Recommended
for Couples
by Dorothy

This traveller left a rating score only Posted 18-Nov-2014 on Hotels.com
2 out of 5
Recommended
for Business Travellers
by M. Sami

This traveller left a rating score only Posted 18-Nov-2014 on Hotels.com
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Bare bones basic

Posted 15-Nov-2014 on Hotels.com
My room reeked of mens cologne...especially the pillows. This is a grest hotel truck drivers or construction workers.
Comment from Hotel Management
24-Jan-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of our hotel. I apologize for the strong odor you encountered in your room during your stay with us. I will be meeting with our housekeeping staff to ensure this does not happen in the future. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
2 out of 5
by A verified travellerfrom Los Angeles

Posted 13-Nov-2014
Pros: Grab and go breakfast.
Cons: The hotel needs to be remodeled. Add ice machine. Offer better tasting coffee with Grab and go breakfast.
First room they gave to us smelled like someone was just in the room smoking. The facility was suppose to be non smoking. There is no ice machine. However, kitchen has a refrigerator and when turned high will quickly cool your drinks.
Comment from Hotel Management
01-Dec-2014 by Manager, Hotel Management
I appreciate you taking the time to write a review of our hotel. I apologize for the smoke odor you experienced during your stay with us. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Still, I am glad to hear that you enjoyed your fully equipped kitchen during your visit. Thank you again for your feedback. We hope to have the opportunity to provide you with a better stay in the future.
4 out of 5
Recommended
for Couples
by Antoniofrom Bronx

Great Stay

Posted 11-Nov-2014 on Hotels.com
Very clean and nice. Front desk was always helpful. Kitchen came in handy. Slept well. Super quiet. There was no pool and Cable tv channels was sparse but overall stay was excellent. Very satisfied and worth the price.
Comment from Hotel Management
24-Jan-2015 by Manager, Hotel Management
Thank you for taking the time to post a review of our hotel. I am so glad to hear that your stay with us was an enjoyable one. It is great to read that you slept well at our hotel and that my staff provided you with helpful service. Still, I do apologize that the TV channel selection did not meet your expectations. I have shared your comments with our upper management team so that we can work to improve our hotel. Thank you again for sharing your feedback with us. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom DMV

Close to the beltway and comfortable beds

Posted 10-Nov-2014
Nice hotel.. Every time I go to NY I stay at this hotel.. The only bad thing about this hotel.. Early check in is 25 dollars.
Comment from Hotel Management
19-Nov-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am so glad to hear that your stay with us was enjoyable. Still, I do apologize that the charge for early check-in was inconvenient for you. I will work with my staff to assess this policy. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
1 out of 5
by A verified traveller

I didn't stay, I left right after seeing the room

Posted 31-Oct-2014
It was creepy, secluded room. The room had a horrible cigarette smell! Would not recommend it to anyone!
Comment from Hotel Management
06-Nov-2014 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. I am so sorry to read that your room did not meet your expectations and that it had a smoke odor. As this hotel's manager, I will be meeting with my housekeeping staff to review our cleanliness procedures to ensure that we are properly treating our rooms for odor. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
2 out of 5
by A verified traveller

Improvement Needed

Posted 23-Oct-2014
Pros: Laundry facilities Weekend & evening front office man was very helpful
Cons: Softer mattresses, cleaner lobby, automatic opening front doors, utensils in kitchen area and better breakfast offerings.
The lobby carpet was in need of a shampoo. Front doors didn't open automatically thus it was difficult to bring luggage in. The bed was too hard and I had 5 nights of uncomfortable sleep. I'm still recovering. The laundry facilities were clean and did a good job of cleaning my clothes. The desk person at night (weekend) was very pleasant and should be given a big raise, he was very helpful and prompt. The breakfast wasn't breakfast. Coffee ran out and wasn't refilled.
Comment from Hotel Management
31-Oct-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of our hotel. I am glad to hear that our night staff and our laundry facilities met your needs during your stay with us. Still, I apologize that you were not pleased with our lobby and our grab-and-go breakfast. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again, should your travels bring you back to our area.