Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom adams

Nice hotel for the price

Posted 25-Jan-2015
Nice hotel for the money. Would definitely stay again
1 out of 5
by A verified travellerfrom long island native

It was disgusting

Posted 28-Dec-2014
They gave me 3 rooms. All were filthy with stains everywhere on the counter tops. Holes in the tub hair and bodily fluids on the sheets and blankets. I wanted to vomit. I checked out right away and unfortunately had to spend way more money than expected. I want a full refund as I alrea spoke to the corporate office. Most terrible hotel experience in my life!!!!! Pictures do not what so ever compliment the rooms…
2 out of 5
by A verified travellerfrom Los Angeles

Posted 13-Nov-2014
Pros: Grab and go breakfast.
Cons: The hotel needs to be remodeled. Add ice machine. Offer better tasting coffee with Grab and go breakfast.
First room they gave to us smelled like someone was just in the room smoking. The facility was suppose to be non smoking. There is no ice machine. However, kitchen has a refrigerator and when turned high will quickly cool your drinks.
Comment from Hotel Management
01-Dec-2014 by Manager, Hotel Management
I appreciate you taking the time to write a review of our hotel. I apologize for the smoke odor you experienced during your stay with us. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Still, I am glad to hear that you enjoyed your fully equipped kitchen during your visit. Thank you again for your feedback. We hope to have the opportunity to provide you with a better stay in the future.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom DMV

Close to the beltway and comfortable beds

Posted 10-Nov-2014
Nice hotel.. Every time I go to NY I stay at this hotel.. The only bad thing about this hotel.. Early check in is 25 dollars.
Comment from Hotel Management
19-Nov-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am so glad to hear that your stay with us was enjoyable. Still, I do apologize that the charge for early check-in was inconvenient for you. I will work with my staff to assess this policy. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
1 out of 5
by A verified traveller

I didn't stay, I left right after seeing the room

Posted 31-Oct-2014
It was creepy, secluded room. The room had a horrible cigarette smell! Would not recommend it to anyone!
Comment from Hotel Management
06-Nov-2014 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. I am so sorry to read that your room did not meet your expectations and that it had a smoke odor. As this hotel's manager, I will be meeting with my housekeeping staff to review our cleanliness procedures to ensure that we are properly treating our rooms for odor. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
2 out of 5
by A verified traveller

Improvement Needed

Posted 23-Oct-2014
Pros: Laundry facilities Weekend & evening front office man was very helpful
Cons: Softer mattresses, cleaner lobby, automatic opening front doors, utensils in kitchen area and better breakfast offerings.
The lobby carpet was in need of a shampoo. Front doors didn't open automatically thus it was difficult to bring luggage in. The bed was too hard and I had 5 nights of uncomfortable sleep. I'm still recovering. The laundry facilities were clean and did a good job of cleaning my clothes. The desk person at night (weekend) was very pleasant and should be given a big raise, he was very helpful and prompt. The breakfast wasn't breakfast. Coffee ran out and wasn't refilled.
Comment from Hotel Management
31-Oct-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of our hotel. I am glad to hear that our night staff and our laundry facilities met your needs during your stay with us. Still, I apologize that you were not pleased with our lobby and our grab-and-go breakfast. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again, should your travels bring you back to our area.
1 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 22-Oct-2014 on Hotels.com
3 out of 5
Recommended
for Business Travellers
by Frankfrom New Jersey

Good for the money...

Posted 17-Oct-2014 on Hotels.com
Scott at the front desk was extremely accomodating! Everything else was as expected for the price...
Comment from Hotel Management
03-Jan-2015 by Manager, Hotel Management
Frank - Thank you for taking the time to write a review of your stay. We are pleased to hear that you received quality service and found us to be a good value. Thank you again for your review. We hope to see you again in the future.
1 out of 5
by A verified traveller

Hotel in good location

Posted 04-Oct-2014
Didn't know they only cleaned rooms once a week if you stay 7 days. For 4 days it was after check out. Had to get own toilet paper and towels from front desk.
4 out of 5
Recommended
for Business Travellers
by おれくんfrom Los Angeles

長期滞在にはここ一択!

Posted 02-Oct-2014 on Hotels.com
滞在期間が1週間を超えてくる場合、キッチン・冷蔵庫・電子レンジ・ランドリーが標準装備のExtended Stayは大変便利です。全米どこのExtended Stayでも同じ間取りで同じ設備ですので、あまりに長く滞在していると「帰ってきた」という気分にすらなります(笑) 欲を言えばフィットネスがあれば最高だと思います。