Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom MA

Melville, NY Extended

Posted 07-Apr-2015
Pros: Clean, neat comfortable room with kitchenette
Clean comfortable room, arrived at 10:45 and no desk clerk; needed to wait for night coverage to get room keys that were already set up. sign said desk coverage to 11:00, but agent seems to have closed up/stepped away early.
4 out of 5
Recommended
for Everyone
by A verified traveller

Better than expected!

Posted 16-Mar-2015
I was leary of staying at an extended stay for 1 night but the price was right so we did it. Very nice BIG room...clean and the staff was nice. They were short handed during our check out and still nice. Overall, this was a great deal and a good place to stay. I think I will keep them in mind for my trips to the city...only a half hour or so.....much cheaper and better.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom adams

Nice hotel for the price

Posted 25-Jan-2015
Nice hotel for the money. Would definitely stay again
Comment from Hotel Management
06-Mar-2015 by Manager, Hotel Management
I appreciate you taking the time to write such a nice review. We are happy you enjoyed your stay with us. It is so great to read that you found us to be such a great value for the price you paid, and that you would stay with us again. Thank you for sharing your experience with us. We look forward to providing you with another comfortable stay in the future.
Comment from Hotel Management
06-Mar-2015 by Manager, Hotel Management
I appreciate you taking the time to write such a nice review. We are happy you enjoyed your stay with us. It is so great to read that you found us to be such a great value for the price you paid, and that you would stay with us again. Thank you for sharing your experience with us. We look forward to providing you with another comfortable stay in the future.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Great business hotel

Posted 13-Jan-2015 on Hotels.com
The hotel is centrally located on Long Island and has easy access to all major highways
Comment from Hotel Management
28-Mar-2015 by Manager, Hotel Management
Thank you for posting a review of our hotel. I am glad to hear that our location met your travel needs. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
4 out of 5
Recommended
for Business Travellers
by DONfrom Oregon

Melville Extended Stay

Posted 12-Jan-2015 on Hotels.com
Great place, great price if your travelling for business
2 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 11-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Families
by geraldinefrom bethpage ny

a surprise

Posted 02-Jan-2015 on Hotels.com
Very comfortable...worth the money..New owners doing renovations.great place to stay while visiting family
4 out of 5
Recommended
for Families
by Brianfrom Southington, Connecticut

Good retreat after driving and holiday parties!

Posted 30-Dec-2014 on Hotels.com
We were staying on LI for a family Christmas party. Extended Stay was in a perfect location for visiting in different towns and was close to all LI highways. The desk staff were remarkable with their courtesy, interest and personal friendliness. The price was right for a family on a budget. THis is a good place for business or pleasure.
1 out of 5
by A verified travellerfrom long island native

It was disgusting

Posted 28-Dec-2014
They gave me 3 rooms. All were filthy with stains everywhere on the counter tops. Holes in the tub hair and bodily fluids on the sheets and blankets. I wanted to vomit. I checked out right away and unfortunately had to spend way more money than expected. I want a full refund as I alrea spoke to the corporate office. Most terrible hotel experience in my life!!!!! Pictures do not what so ever compliment the rooms…
1 out of 5
Recommended
for Business Travellers
by A verified traveller

Stay away

Posted 21-Dec-2014 on Hotels.com
Stay away from this hotel. The bathroom looked like it hadn't been cleaned since the last guest stayed in the room. The mirror had something all over it, someone's hair on the counters. The towels were rougher than sandpaper. The mini kitchen counters were also dirty and never wiped down. Beds were hard and very uncomfortable. Overall very poor hotel and would never stay here again.
Comment from Hotel Management
07-Mar-2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of our hotel. I sincerely apologize for the cleanliness issues you experienced during your stay with us. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.