Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
4.0 Room cleanliness
3.0 Service & staff
3.7 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Poor facilities for disabled - no lift, but steps

Posted 31-Oct-2014
Pros: Location for motorway, staff, cleanliness
Cons: Install a lift or at least a stairlift.
Location: Excellent for Frankfurt-Kassel motorway. Limited activities in walking distance, but enough to do in Melsungen and very convenient for Kassel
Staff were perfect, rooms fine, breakfast okay, but poor access for those who find it difficult to walk. Convenient for motorway junction but not within easy walking distance of town centre facilities, etc.. Otherwise, very good value. I would stay again, but not with my father who has difficulty with stairs. Even the one disabled room is up steps! Staircase between ground and first floors is very steep.
3 out of 5
Recommended
by Mariana

Posted 05-May-2012 on Hotels.com
We had a very pleasant stay at the hotel except for the last day. When we showered in the morning we noticed that the water was only luke warm, more to the cold side than the hot. When we returned to the hotel late afternoon, there was no hot water at all. The hotel had turned off the geyser for the part of the hotel where we stayed! When we complained about this, we got all different excuses but they did offer us a free breakfast the following morning. It should have been a free nights accommodation as that is the quarantee that they make!
1 out of 5
by A verified travellerfrom Berlin

total dissappointment

Posted 02-Apr-2011
I don't write reviews, but this one deserves one: I only once stayed in an even worse hotel in my life. Congratulations Ibis, you became the second worst hotel... Bed: terrible, better on the floor. Walls: thin like paper. You hear everything till 3 AM or you can finally faint. Breakfast: What breakfast? €10 for bread and jam. Finally you pay almost the same as a far better hotel but you get the worst total service ever. You go and better stay at a hostel if you consider this piece of building as a hotel. No go!