Ratings based on 44 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from north east

Central hotel.

Posted 17-Jul-2015
Staff very good. Parking free. Excellent breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveller from N Z

Didn't want to stay in coty

Posted 29-Apr-2015
Pleasant start to night, but didn't wise up to notice outside advertising karaoke night. Noisy night as room right above and a lot of disturbance on street at2am when bar shut .
3 out of 5
Recommended
for Couples
by A verified traveller

Not an early night

Posted 28-Apr-2015 on Hotels
We spent a Saturday night here. It was raining heavily when we arrived and there was no way to bring in the luggage, GE, or ourselves from the car park in the rear, except by walking around to the front of the building. No offer of help either. Excellent service in the dining room and good food both at dinner and breakfast. I have allergies and they accommodated me very well. Unfortunately our room was directly above the public room where a DJ and Karaoke night continued until midnight. After that we were able to get to sleep.
5 out of 5
Recommended
for Couples
by clive from Suffolk

A good hotel, recommended.

Posted 23-Apr-2015 on Hotels
We just needed one night away and this suited us perfectly. The rooms were clean, spacious enough and the evening meal, and breakfast particularly, were very good. The staff were friendly and helpful, so all in all a good stay. Will stay here again next time we're in Melksham.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Recommended Hotel.

Posted 15-Mar-2015 on Hotels
Just a short stop (one night) on business. Friendly staff and comfortable rooms. Excellent value & will stay there again.
4 out of 5
Recommended
for Couples
by A verified traveller

Service with a smile

Posted 04-Mar-2015 on Hotels
My wife and I had an excellent stay the food was great the specials were delicious...The staff were most helpful and value for money was good...We rye the all 4.5 out of 5 the staff made our wedding anniversary a wonderful occasion.
5 out of 5
Recommended
for Business Travellers
by Jim from Wishaw, North Lanarkshire.

A real find.

Posted 25-Feb-2015 on Hotels
Booked the Kings Arms from my Hotels.com mobile phone app at the last minute as away on business and it was rather late. Absolutely loved the place. Great deal. Great, huge, quiet room with a well appointed bathroom, and a fantastic quality breakfast. Look no further.
5 out of 5
Recommended
for Couples
by Jaye from Sititngbourne

Great place

Posted 17-Feb-2015 on Hotels
All the staff were friendly and went out of their way to ensure we were happy. Lovely homemade soup. Great breakfast, even added vegetarian sausages which were not on the menu!
5 out of 5
Recommended
for Everyone
by A verified traveller from bristol

Excellent value

Posted 10-Feb-2015
Very pleasantly surprised, excellent service, clean room, comfy bed and great breakfast
3 out of 5
by A verified traveller from wiltshire

Ok, but attention to detail is required.

Posted 16-Dec-2014
The location is fine. The room was spacious, but lacked any thought to general repairs, as there was a knob missing off the wardrobe door, the plug socket casing was coming away (considered dangerous), the bathroom was like a cloakroom and we both couldn't use it at the same time. Very small shower cubicle too. Bed was ok. Room is considered to be noisy, as we heard the next room talking about what they were planning to do that day, so if you want a quiet room then avoid. The breakfast service wasn't anything to rave about. Had to ask for tea/coffee as we had waited 20 mins. Orange juice ran out and wasn't refilled. Cooked breakfast was ok. The restaurant was fine, not lots I choice but the usual pub fare. There are other hotels in the area so probably wouldn't stay again.