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Reviews of The Sebel Melbourne Flinders Lane

4 out of 5
The Sebel Melbourne Flinders Lane
321 Flinders Lane, Melbourne, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 307 reviews" "
Rating 8 - Good. 73 out of 307 reviews" "
Rating 6 - Okay. 11 out of 307 reviews" "
Rating 4 - Poor. 3 out of 307 reviews" "
Rating 2 - Terrible. 3 out of 307 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stepping back in a time of opulence
From the time I entered - just WOW. I loved my room and the decor. I loved everything about the place it was like stepping back in a time of opulence. My little piece of paradise and tranquility. The room was very quiet, seemingly far from the hustle and bustle of busy Melbourne.
Stayed 2 nights in Dec 2018

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Although you can open the windows, which I usually like instead of sealed air-conditioned places, it was too noisy on the street to sleep with them open. Otherwise a very good room, with excellent facilities.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2018

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service/breakfast was ordinary
Stayed 2 nights in Dec 2018

10/10 Excellent

John

The room was brilliant, the staff were very friendly and the location was good too.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Sue, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A touch of luxury in the CBD
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King suite was beautifully appointed and very spacious. Bed was comfortable. Location was central to restaurants and shopping. Parking/loading/unloading process was inconvenient.
Stayed 2 nights in Oct 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Leteisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Really enjoyed our stay. Loved the cosy lounge area next to the reception. The only negative things for us was the carpet stains near the bathroom & the room could have been cleaned a little better as the table had sticky drink marks. Also the shower leaked. Would we stay here again? Yes!
Stayed 4 nights in Jul 2018

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great space
We stayed in room 801. We thought it might be noisy above Flinders Lane but it was very quiet. The room was lovely and we had a lounge area to relax in. Central to everything, shopping, Footy and NGV. Will stay again in the future.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the Sebel (I think it was the Grand Mercure then) in 2003. It was the reason we wanted to stay there again. Every staff member we encountered, without exception, was most helpful ranging from the reception staff to the cleaners. The hotel has a classy appearance and feel to it and we will be choosing it again when next in Melbourne which we hope won’t be in another 15 years.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, the internet connection kept dropping out and there was no room service
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy Location

8/10 Good

Graham, Gold Coast QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel central location
We enjoyed our stay, quiet hotel for being in centre city. We cluld hear any street noise that you often get with central city hotels. Very central if you want to be close to the centre city
Stayed 3 nights in Mar 2018

4/10 Poor

Neil, Melbourne

Disliked: Property conditions & facilities, room comfort
Hotel close to restaurants we were attending
The hotel had no pool, gym,mini bar and was quite small for the price. Only a 3 star hotel
Stayed 2 nights in Mar 2018
Response from Ashley on 11 Mar 2018
Dear Neil, Please note that our guests do have access to a gym located in the basement. They also have access to the pool and gym at the Novotel on Collins, which is a short walk from the property. Thank you for letting us know about your recent stay with us and we hope to serve you better in the future. Kind Regards, Ashley Gorrell General Manager

10/10 Excellent

Tim, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable, in a great location
Excellent service, very comfortable in a location that really suited our needs
Stayed 2 nights in Feb 2018

10/10 Excellent

Trish, Ballarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position in cbd
A lovely hotel with most charming and helpful staff
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city entertainment
Very relaxing and great value for money. Well positioned, for access to city center
Stayed 1 night in Feb 2018

8/10 Good

Carol, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location and welcoming staff
dusty in places; bathroom fan almost full and in other, other lower down areas
Stayed 1 night in Jan 2018

10/10 Excellent

David & Victori, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and spacious
A boutique hotel literally in the centre of Melbourne with huge suites with balconies and sumptuous furnishings. So quiet you’d think you were in ther countryside! Only downer is no service at all. You have to make the bed and take out the trash yourself. This can be a positive in that you don’t need to rush out so the maid can do your room! We will definitely use The Sebel as a Melbourne base from now on. We walked to restaurants, galleries, shopping and theatre.
Stayed 3 nights in Jan 2018

10/10 Excellent

Dave, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a convenient location
Our room was an apartment with a bedroom, sitting area and kitchen. Everything was very nice. There is no restaurant, but there are many options very nearby. It is very close to the center of the Central Business District.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CITY CENTRE HOTEL AND VERY COMFORTABLE APPARTMENT
IDEAL FOR WHAT WE RQUIRED AND I WOULD RECOMMEND IT TO PEOPLE WHO LIKE SELF CATERING
Stayed 7 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely room.
Great location, lovely room. I would highly recommend staying here if you want to be close to the CBD, restaurants and city laneways.
Stayed 1 night in Jan 2018

8/10 Good

pete, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location excellent room clean room quiet close to restaurants and bars
Stayed 2 nights in Dec 2017

10/10 Excellent

karen, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey place I would definitely stay here again Would have been nice to have small coffee machine in room Very comfortable bed Close to everything
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and modern
Helpful check in staff checked us in early as we arrived from overseas. We had a junior suite/ superior double. Huge rooms. Perfect location by flinders st station, degraves st cafes, and cbd shops.
Stayed 3 nights in Dec 2017

10/10 Excellent

Ashlyn, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well presented
A great room with great decor and great amenities. An ideal location for those who want 24hr food, cheap breakfasts, and spending the day in the city.
Stayed 3 nights in Nov 2017

10/10 Excellent

John, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Apartments in the Heart of Melbourne CBD
Very happy with the standard of accommodation at The Sebel, it made our stay very pleasant. We had an executive suite and it was well equipped, very spacious and comfortable. Staff were all very helpful and check-in/check-out process was easy. We would stay in The Sebel again if returning to Melbourne, highly recommended.
Stayed 4 nights in Nov 2017

10/10 Excellent

MsSoloTraveller, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little gem close to shopping
I tried this hotel this past weekend. It is a very nice boutique hotel located near shopping, restaurants, cafes. I walked everywhere, which I enjoy every time I visit Melbourne.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Not much in the way of room service. If you wanted a service if staying less than a week cost of $45. If you wanted a clean set of towels that incurred a cost as well.
Stayed 5 nights in Oct 2017

10/10 Excellent

Mark , Peninsula Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In and out
Arrived late afternoon. Efficient check in and parking of vehicle. Very nice atmosphere. Some fittings a little tired but generally in good condition. Room clean and well maintained. Very competitively priced when compared with other local hotels for the accommodation provided.
Stayed 1 night in Oct 2017

10/10 Excellent

Maria, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well appointed hotel
Went down to Melbourne for 1 night and 2 days. Great shopping.
Stayed 1 night in Sep 2017

8/10 Good

Helen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good
I was worried about noise staying in a Hotel in Flinders Lane so close and on top of Flinders Street Station refurbishment. However those concerns disappeared once inside. The morning traffic also did not disturb. We stayed in Room 103 fabulous. The only thing that was a bit old and tired was the pull out be and instead of sliding glass petitions suggest solid doors to enhance privacy.
Stayed 1 night in Sep 2017

6/10 Okay

JOSHUA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room service absent
Location was good, facilities was relatively new. We stayed for 2 nights, but they did not make our rooms the second day. We came back late on the second day, so it was too late to request for room service.
Stayed 2 nights in Sep 2017

10/10 Excellent

Lisa, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Spacious rooms and set in restored building
Stayed 2 nights in Aug 2017

10/10 Excellent

john, Gippsland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to everything
Excellent room, very comfortable large bed and friendly, efficient staff. I would definitely stay here again
Stayed 1 night in Aug 2017

10/10 Excellent

Leon, V.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Rooms
Great place to stay. Room was spacious with lovely decor. Will come again.
Lounge

6/10 Okay

SB

Disliked: Staff & service
Noisy suite room, no room servicing.
Noisy suite room overlooking air conditioning stacks in operation 24hr. Staff not attentive and non service of rooms under 7 day stay unreasonable.

10/10 Excellent

Janet, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
We spent 2 nights at the Sebel. Well located and beautifully decorated. Highly recommend.

10/10 Excellent

T, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm!
The Sebel Melbourne is a very special place. I stayed in the Flinders Suite, and it was absolutely lovely. I'm disabled, so I was a little more needy. Nothing was too much trouble! The staff went out of their way to assist me, and make my stay very comfortable. Even my guests commented on how special the staff had made them feel too. I'm booked to stay with them again during my next trip to Melbourne.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the Sebel Flinders Lane Melbourne
This is a great hotel in and excellent location. It is very quiet. The apartment style suite we stayed in was very nicely appointed, clean, modern and very spacious. Amenities were good. The staff were very friendly and helpful. We loved it and would recommend this hotel and use it again ourselves if visiting Melbourne

10/10 Excellent

Amy, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great hotel
Located in the Melbourne downtown grid, the Sebel was almost perfect. We walked everywhere and were near all manner of restaurants, shopping and sights. The hotel has a great espresso machine and cold water in the lobby. It also has a free laundry room. We had a room rather than a suite (it was part of a larger suite with a locked door), which was less expensive and worked well. Our room was very quiet -- ask for a room/suite on the inside courtyard. The bed was comfortable. My only criticism is that the room, especially the bathroom, was very dark. I could barely see myself in the bathroom mirror! Fortunately, I wasn't trying to put on makeup.

10/10 Excellent

jess, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice and clean
Smelt clean all the time. Friendly staff and helpful. Great location. Comfy bed and plenty of space in room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great CBD apartment style hotel
Excellent cbd location with apartment style rooms for self catering

8/10 Good

R, Sydney, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable rooms.
Stayed here for four nights, staff were lovely at check in and very quick. The room was amazing on first glance, absolutely huge. Only downsides were the tv in bedroom missing half the channels (9 + its derivatives and ABC) and no bottled water. Bathroom was bigger than most other hotel rooms! Lovely decor and colours. Plenty of space to entertain and cook up any food. Will be back!
Bathroom
Kitchen, Lounge, office, bedroom, bathroom
Kitchen

4/10 Poor

Claire, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Construction noise ruined my stay
The Sebel has excellent facilities, with spacious, well-equipped apartments and friendly helpful staff. But at present there is constant construction noise throughout the night on the nearby re-routing of tramlines, which makes sleep almost impossible. This is obviously beyond the control of the hotel management but perhaps they should be lobbying the city authorities about the impact on their guests, installing double glazing - or at least handing out very effective ear plugs at check-in! If you do go, ask for a high floor and take ear plugs and sleeping tablets!