Reception

Reviews of YEHS Hotel Melbourne CBD

3.5 out of 5
YEHS Hotel Melbourne CBD
600 Little Bourke Street, Melbourne, VIC

Reviews

8.2

Very good

Rating 10 - Excellent. 322 out of 999 reviews" "
Rating 8 - Good. 455 out of 999 reviews" "
Rating 6 - Okay. 151 out of 999 reviews" "
Rating 4 - Poor. 45 out of 999 reviews" "
Rating 2 - Terrible. 26 out of 999 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Deimis

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Apr 2024

10/10 Excellent

Betty

Liked: Staff & service, property conditions & facilities
The staff very nice and friendly. Very central, walking distance to shopping.
Stayed 2 nights in Apr 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel provided a comfortable night and was in an excellent location. The desk manager was very helpful. The only area needing attention was the air conditioner which I could not move either up or down for a cool night's sleep.
Stayed 1 night in Apr 2024

2/10 Terrible

Raeleen

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Would not reccomend, over riced and smelly like mould, The staff were rude and unwilling to be polite, the website advised breadlfasy, untrue
Stayed 1 night in Mar 2024

4/10 Poor

Arcangelo

Disliked: Staff & service, amenities, property conditions & facilities
You couldn't offer service in a building under remodeling
Stayed 3 nights in Mar 2024

8/10 Good

Cliodhna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location and very friendly staff. Rooms as shown in pictures. A little outdated (bathrooms and hall) but clean and good value overall. The property cafe is currently under construction. Walkable to major things in the city and lots of restaurants close by!
Stayed 2 nights in Feb 2024

8/10 Good

Helen, Chatswood

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget accommodation option.
Stayed 1 night in Jan 2024

8/10 Good

Sharyn

Stayed 1 night in Feb 2024

8/10 Good

Mohd Fizreeq

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2024

4/10 Poor

Jane

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Do not believe the reviews for this place. They offer early check in to guest as long as you leave them an instant 5 star review on the spot. The hotel is very ourdates and the AC wasnt working. They didnt notify the guests before hand that there is major construcrion happening next door and they start their work early so it was very loud first thing in the morning. The only good thing I have to say about the hotel is, whomever is in charge of their lobby music is amazing. TSwift on repeat 24/7
Stayed 1 night in Jan 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for what we needed. Located close to public transport, lots of shopping nearby. Staff was fantastic

6/10 Okay

Michelle, Bega

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were fabulous. Room smelt like urine, fridge had mould on the outside of door that was clearly visible and cushions on bed had noticeable stains. Disappointing after such wonderful service upon arrival.
Stayed 1 night in Jan 2024

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy spot
Stayed 2 nights in Jan 2024

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service
Place was old and worn but price was ok and convenient location. Air conditioning was very noisy
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melb
Our stay was great. Unfortunately there was some construction going on next door. They started at 5.30 am which meant we never got a good sleep. Not the hotels fault though.
Stayed 1 night in Jan 2024

8/10 Good

Norm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient as very close to Southern Cross train and bus stations.
Stayed 1 night in Jan 2024

6/10 Okay

Caelum

Liked: Amenities
Disliked: Property conditions & facilities
Decent value
Stayed 1 night in Jan 2024

2/10 Terrible

Kerri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing i liked about this property. The room needs some attention and the lights and sink a health and safety issue
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Cliff

Liked: Staff & service
Not for me. Shouldn’t have a high rating
Stayed 2 nights in Dec 2023

6/10 Okay

J J

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
You get what you pay for.
Small and dated. Good location, near Southern Cross bus station/sky bus, and near Bourke St tram. Ok for the price.
Stayed 1 night in Dec 2023

8/10 Good

Hyunjeong

Stayed 1 night in Nov 2023

2/10 Terrible

DUY KHANH

Disliked: Cleanliness, property conditions & facilities
Poor property
Stayed 1 night in Nov 2023

10/10 Excellent

Greg

Stayed 1 night in Nov 2023

6/10 Okay

Tom

Disliked: Cleanliness, property conditions & facilities
Genuine 2 star. Grotty, most things broken I the room. Smelt like a restaurant and no carpet in the hallway.
Stayed 1 night in Nov 2023

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a quiet location , central and walking distance to the Queen Victoria Markets
Stayed 2 nights in Nov 2023

2/10 Terrible

KIM

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never go back Front desk staff rude Floor area missing carpet Smell in the room like dead rat !
Stayed 2 nights in Nov 2023

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Cherie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and room is dated and bathroom is small… in particular the shower! You wouldn’t want to be more than 6ft tall! However, the bed was incredibly comfortable!don’t trust google maps when trying to find the car park… it’ll try and take you to the hotel so make to put on the name ‘first parking’ not just the address. The hotel will validate the parking for you! All in all a good stay.

10/10 Excellent

Merritta

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was good for a night stay, was no milk to enjoy a coffee
Stayed 1 night in Nov 2023

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather large room. Comfy bed and strong shower. Very close to train station and free tram stops. Great room for the price you pay. Only flaw was the air-conditioning wasn't the strongest. we had room set to 19 degrees and it was still quite warm in there. but we didn't go there to spend time in the room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for what we wanted. Will definately stay there again
Stayed 1 night in Oct 2023

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location, close to restaurants and Marvel stadium. The reception area is old and would benefit from a refurbish. The staff were pleasant and helpful. The room was clean but the shower over the bath could be tricky to negotiate for an older person or one with mobility issues. No room service or breakfast available. A little pricey for the condition of the building but overal a pleasant night stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Maree

Get position
Stayed 1 night in Oct 2023

10/10 Excellent

Chee Siong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jana

Stayed 1 night in Sep 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gregory

Stayed 1 night in Sep 2023

4/10 Poor

Brady

Disliked: Amenities, property conditions & facilities
Very old looking place, freezing cold room despite heater cranked up. Window blinds didnt go all the way to the top and let light in and only one of the blinds was a 'block out' so was up at the crack of dawn with a fully lit up room.
Stayed 1 night in Sep 2023

6/10 Okay

Leith

Stayed 1 night in Sep 2023

8/10 Good

Gregory

Stayed 1 night in Sep 2023

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and professional. YEHS was in a convenient location near Southern Cross station.
Stayed 1 night in Aug 2023

6/10 Okay

Ronald

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lights were constantly flickering, no option to turn aircon off. No fresh air options.
Stayed 1 night in Aug 2023

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Wifi didn't work in the room, even when I asked for help at the reception. I got complimentary 12pm check out to have some rest, but I got woken up before 8AM by construction noise right at the hotel entrance. The hotel should have informed about this. Hotel is 3.5 stars but the condition is not good. Old and dirty.
Stayed 1 night in Aug 2023

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Property conditions & facilities
The heating did not seem to work despite repeated efforts to have it working. I was not informed when booking in that the TV's were not working due to an incident that occurred the day before. Would have been good to know when checking in.
Stayed 1 night in Jul 2023

10/10 Excellent

Gregory

Stayed 1 night in Jul 2023

6/10 Okay

Brett

Liked: Staff & service
Disliked: Property conditions & facilities
Barely acceptable visual repairs
Stayed 2 nights in Jul 2023

2/10 Terrible

Crispin

Business traveller
Despite requesting an invoice, none has been provided. Do not use this hotel for business.
Stayed 1 night in Jun 2023