Arrived at the hotel earlier than checking time, the room was not ready but the staff were very helpful and wellcoming, serving us mint tea and Morrocan buscuits. The decor is very traditional but more on the expensive look. Our room was very clean, lovely but small with no enough space for both of us to sit down unless we used the bed.
The one thing that lets them down a little bit is their breakfast variety...not like a usual 4/5 star hotel.
In general a good , clean friendly hotel in the heart of the square.
Marrakech is frenetic and full on. This hotel is the ideal antidote, quiet, relaxed, friendly staff for whom nothing is too much; clean and comfortable, and serving authentic local food.
My wife and I stayed here for our wedding anniversary and we could not have picked a better hotel (or riad). It has about 20 rooms and was full when we visited, yet the hotel remained quiet and relaxing. No pressure on facilities, more sun beds than people, I cannot think of a negative aspect.
We were welcomed to Riad Monceau and made to feel completely at ease from then on, the staff were really friendly and the service excellent. It definitely became our home from home whilst we were away. We would recommend it to anyone who wants an authentic Morrocan experience.
Lovely Riad, our room was perfect and very clean as was the rest of the Riad and the staff & service were great - Yassin spoke very little english but was always happy and friendly. The manager, Olivier, was very helpful as I had to contact him a couple of times before and during our stay. Dinner at the hotel was very nice. Location was quiet and about 10 minutes walk to the main square and medina.
Would definitely stay here again.
Booked a half day city tour through the Riad but thought this was a little expensive for what it was.
If you're looking for tranquil 5* luxury amongst the madness of the Medina then this is the place for you. As soon as you enter the hotel you can't quite believe the transition. Aside from the fab location, the choice of restaurants within the hotel was great, staff friendly and helpful and the room was outstanding and impeccable. If you are looking for a few days away in Marrakech but like me not sure about staying in Riad then this hotel is for you. I particularly enjoyed relaxing and cooling down in the pool after a long, hot day exploring the Medina, Souks and surrounding areas. Recommend you take a carriage ride which was really good value for money. A word of warning, check out on google bartering techniques before you go shopping in the souks, we found that you could negotiate down and pay a 3rd of the starting price. Don't forget you are in a Muslim country in North Africa, be respectful of their culture but not afraid, they are a friendly people and appreciated some banter. Some areas are smelly and dusty but that's to be expected. A place I would definitely recommend is worth a visit :)
Traveller from Bristol
Les Jardins de la Koutoubia Hotel stands on the site of a 13th century riad. This sumptuous hotel offers to you its splendour …More
Designated a UNESCO World Heritage Site in 1981, Medina, in Fes-al-Bal, Morocco is the prime commercial center of this city of 1 million. Home to 10,539 retail businesses, it is surrounded by high walls and not accessible by motor vehicle.
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