4/10 Poor
Heather
Business traveller
10 Apr 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel was overpriced-I think because of the eclipse-I think they raised the price for that reason.
I could hear everything happening in the office next door, the room next to mine and the room above mine. It was louder than normal hotel noises.
I picked this hot for the free breakfast.(and there were very few rooms left and I didn't have a choice of dates.) I didn't expect much. They had a waffle machine, 3 or 4 cereals, bread, and some individually packaged pastries. I only wanted cereal so I got my bowl and went to get milk, but there was none. The desk clerk had stepped away (and no one was available to ask) so I grabbed my coffee and dry cereal to eat in my room. He must have come out because I got almost to my door and he chased me down to tell me there was no carry out. He said I HAD to eat in their "dining area". I explained that there wasn't even milk available so I was just going to eat in my room and he said I could not. (There was a table with chairs, a mini fridge and a microwave in the room. It wasn't about food in the room.) I was so flustered that I handed him the bowl and said that I just wouldn't eat. He tried to reiterate the rules and the selections but I just said I wasn't going to eat and I no longer wanted the cereal. The whole situation was ridiculous. I was not bringing extra food or trying to feed an extra person, I just didn't want to sit in a room with 4 or 5 tables, alone, eating dry cereal.
The whole situation was bizarre.
Heather
Stayed 1 night in Apr 2024