Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Houston, TX

Drury Inn Experience

Posted 12-Aug-2014
Pros: Close proximity to expressway and restaurants.
Cons: Front Clerk's customer service.
Location: Location was good for the area, close to restaurants.
The Hotel was okay. Smaller than I expected. Too many people and kids at the breakfast for the small area, I chose not to eat breakfast at the Drury and this was one of the reasons why I chose it. I expected the pool area to be nicer for a Drury Inn. I had asked to pay cash for the room and they went ahead and charged my card anyway and the clerk got frustrated with me when I ask for why and for a refund on my card so I could pay cash. This must be a common problem because the clerk quickly replied with a rude response as to why they charged my card. Also, there was only one clerk assisting at check-out which was time consuming because the clerk also had to answer the phone and assist them as well. I am a club member and will not use this hotel again.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 19-Sep-2013 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Older Hotel but comfortable

Posted 10-Sep-2013 on Hotels.com
This hotel is an older hotel but it is comfortable. The bathroom in the room was outdated and not very clean but overall is was a good stay for the night.
4 out of 5
Recommended
for Everyone
by Mario from Monterrey, MX

Nice Hotel, with great location

Posted 02-Sep-2013
Pros: The matress, A/C worked excellent. The afternoon drinks and food. The location
Cons: There is a smell of smoking. There is onlye one elevator.
Location: Very close to the mall. Very quiet. Close walking to a nice italian restaurant
The hotel is the main highway, close to the mall. There is free drinking and food in afternoon. The wi fi is free and good. the matress was very comfortable.
4 out of 5
Recommended
for Everyone
by Pam from Texas

Nice hotel

Posted 12-Aug-2013
Pros: staff was very friendly
pleasant staff, good breakfast and coffee hotel was clean
5 out of 5
Recommended
for Everyone
by Grace from Nashville

nice hotel

Posted 22-Jul-2013
Pros: breakfast and happy hour food
Cons: none
Location: mall, airport, everything close by
The room was clean and comfortable. The breakfast was great, something for everyone. The pool was small, but big enough for the kids to play. The happy hour food was awesome. will definately stay again.
5 out of 5
Recommended
for Everyone
by Sam from Monterrey

Nice hotel. Close to everything.

Posted 08-Jul-2013
Pros: Everything.
Cons: The size of the bathroom
Location: Great locations. Everything is near by,
Great staff. Very professional. Good Hotel at a very reasonable price.
5 out of 5
Recommended
by Martin from Toledo, Ohio

Business Trip

Posted 25-Jun-2013 on Hotels.com
The hotel was top notch for McAllen. Staff was attentive and very cordial. Attached restaurant/lounge was perfect. Will definitely stay there on my next trip to south Texas.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Austin

Posted 16-Jun-2013 on Hotels.com
Well rested...
3 out of 5
Recommended
by T. M. A. from Drury in McAllen

Posted 13-May-2013 on Hotels.com
The room carpet did not seem clean. I did sleep well on the bed. The water was hot but the shower faucet was not working properly. The exit was out of the way for the direction we were coming in & out of. Over all, I would not stay here again. T.M.A.