Ratings based on 267 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Monterrey

Hotel apto para descansar

Posted 15-Dec-2014
Pros: Las camas son muy comodas
Cons: Desayuno mas variado
Location: Muy cerca del Mall
Si vas de compras a Mcallen, el hotel es una buena opcion para quedarte.....recomendable
4 out of 5
Recommended
for Everyone
by A verified travellerfrom monterrey

Hotel cerca del mall

Posted 15-Dec-2014
Hotel que te da lo que pagas , cómodo y bien mamtenido.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom monterrey

buenas ubicación y buena opción para estadía de pa

Posted 25-Nov-2014
El hotel se encuentra en una buena ubicación y me parece una excelente opción para una estadía de paso. Sería buena idea variar el desayuno. El pase para el happy hour es un excelente plus. Min única queja fue que a pesar de haber reservado por este medio cuando arribe al hotel me comentaron que no había disponibilidad de la habitación que había reservado y que me la cambiarían por una suite sin ningún costo extra, el único problema que la suite la estaban limpiando por lo que tuvimos que esperar media hora para poder ingresar. Me pareció un poco de mala organización sin embargo la amabilidad de los empleados es un punto a favor en estas situaciones.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ciudad Juarez, MX

Great Hotel for the price. Service is above avg

Posted 18-Nov-2014
Pros: The breakfast, the complimentary coffe at the entrance, the complimentary pop corn and drinks at the bar.
Cons: I think the matresses are ok, but it would be nice if they are changed, because the are a little bit loose.
Location: The mall, different stores and restaurants a very close to the hotel.
The staff service is excellent. Everything in the hotel is in very good condition. The hotel breakfast has many options.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Nov-2014
The staff was very friendly and helpful. They are well trained.
5 out of 5
Recommended
for Everyone
by A verified traveller

Muy comodo

Posted 20-Oct-2014
Pros: ubicación
Cons: nada
Muy cómodas instalaciones, excelente ubicación, buena relación costo-servicio
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland, OR

Great place to stay!

Posted 14-Oct-2014
Pros: Said they liked everything
Booked this for another family member they stated that everything about the hotel and their stay was excellent and that if they had to return they wanted to go back there to stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lindo hotel

Posted 06-Oct-2014
Pros: Muy cómodo hotel, muy buen ubicado. Desayuno completo y excelente servicio plus
Cons: Faltan artículos de uso persona en el cuarto (cepillo de dientes, mentas, crema, peine) pero todo lo demás muy bien
Excelente ubicación y muy buen hotel, lindas instalaciones, desayuno completo y las bebidas de media tarde y palomitas gratis es un buen plus. Lo recomiendo ampliamente para una estadía de paso.
5 out of 5
Recommended
for Everyone
by A verified traveller

close to everything

Posted 30-Sep-2014
Enjoyed the stay. staff were helpful, friendly, and responsive.
4 out of 5
Recommended
by Colafrom Beaumont, TX

Nice, comfortable hotel.

Posted 20-Sep-2014 on Hotels.com
This hotel was clean and convenient. Everything about it was comfortable. The only complaint was the shower. It was very difficult to get much cold water so to get any water pressure it hd to be very hot. That may be a specific room issue, all else was fine.