Long weekend shopping and sightseeing and could not have picked a better hotel. From the moment we arrived the staff could not have been more attentive. Our every request was catered for. Our only criticism was that the room was on the small side. We had a superior double but beautiful none the less. Central location within easy reach if most attractions. Fabulous.
When you plan in detailed hairdressing staff training/ shopping weekend in London you hope all will go well this hotel was the cherry on the cake in every way (room,staff ,food location ) all superb .
Look no further than this hotel , I know where I will book again and again .
The hotel was beautiful and in an excellent location for our first visit to London. The property was pristine and the staff were very polite and accommodating. I will recommend this hotel to friends and business colleagues as well.
The room was spacious, clean with excellent facilities. The bed was large and comfortable. We also requested a child bed that was also comfortable and the room remained spacious. Our little girl has a nut allergy and was well guided by the chief as to which foods could have traces of nuts. Very impressed and knowledgeable.
We love Browns Hotel! The last time I stayed here was 30 years ago and it has not diminished at all in terms of service or comfort. The staff were terrific and very helpful on a number of occasions -- getting taxis, giving directions, making reservations for high tea -- and it made our stay so nice.
In a word - special, its a Grand Hotel with all the flourishes and service of the grand hotels, and yet its kept pace with the world as well. Its breathtaking, a spectacle and a place you are made to feel welcome and special.
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