We are an elderly couple and were celebrating our Golden Wedding.
We had a very comfortable room, the beds were lovely and comfy. We don't eat big breakfasts and were delighted to be offered 'light' breakfasts by the restaurant staff.
All the staff were exceptionally friendly and helpful.
The situation of the hotel is very good, within a short walk to Green Park, St James Park and Hyde Park. We enjoyed walking round the nearby streets and relaxing in Berkeley Square.
Jennifer from Derby, UK
In the very heart of Mayfair, this privately owned, purpose-built luxury hotel suits business and leisure travelers equally …More
Excellent welcome, bags removed from car, taken to our room, upgraded on arrival as it was my partners 40th birthday. Full tour of hotel facilities by the amazing and beautiful 'Olga'- (special thanks to her, she made our stay exceptional) and we received a complementary birthday cake delivered to the room- fabulous. All staff excellent, prices steep, ( this is after-all a five star park lane hotel) but not 'ludicrous'. One tiny criticism, but this should not put you off; the fixtures and fittings are a little care worn, but this will not alter your overall enjoyment of an exceptionally friendly and efficiently run hotel.
Arrived early, asked to leave luggage, receptionist arranged for us to get into our room within 20 minutes. Room was very comfortable & well appointed, albeit not large. Once we arrived, we walked to Covent Garden, the theatre in Shaftesbury Ave & later we went out for a meal, again walking to China Town. Had a great weekend, all staff were extremely friendly & helpful which started with the lady on reception & first impressions certainly count. Breakfast was also of a very good standard.
Check in efficient. Breakfast good value as kids ate free. Bar reasonably priced. Room was clean, toiletries basic. Found staff I came into contact with polite and helpful.
Location of the hotel is its main selling point.
Have used several times before and will use again.
This was our choice as a convenient base for visiting Buckingham Paace but it offered so much more than location.
All the staff made us feel very welcome and the service was discreet and polished but in no way pompous or haughty. All the staff were cheerful and helpful and we even enjoyed a bit of banter and humour.
Check in and check out were both easy and pleasant and Afternoon Tea, cocktails and breakfast were all delightful experiences.
The location is great for shopping , theatres and culture and Green Park is just a few steps away.
I have stayed in over thirty different hotels in central London but this would now be my first choice. My only worry about staying here again would be that I might not want to leave to go to a meeting!
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