Standard Double Room | Desk, laptop workspace, soundproofing, free WiFi
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Reviews of Hôtel Inn Design Laval

3 out of 5
Hôtel Inn Design Laval
9 Rue Charles Toutain, Laval, Mayenne

Reviews

7.4

Good

Rating 10 - Excellent. 69 out of 306 reviews" "
Rating 8 - Good. 115 out of 306 reviews" "
Rating 6 - Okay. 75 out of 306 reviews" "
Rating 4 - Poor. 32 out of 306 reviews" "
Rating 2 - Terrible. 15 out of 306 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Xavier

Stayed 1 night in Nov 2023
Response from hotel inn design on 24 Nov 2023
Bonjour,Nous vous remercions de votre commentaireEn vous souhaitant une agréable journéeCordialementdahlia

10/10 Excellent

sylvain

Stayed 1 night in Oct 2023

2/10 Terrible

philippe

Stayed 1 night in Oct 2023

2/10 Terrible

Karen

Stayed 1 night in Sep 2023

8/10 Good

Gérald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Stephane

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2023

4/10 Poor

Sabine

Stayed 1 night in Aug 2023

2/10 Terrible

Louineau

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

mélanie

Stayed 1 night in Jun 2023

8/10 Good

J.M

Liked: Property conditions & facilities, room comfort
Super receptioniste a notre arrivee le jeudi 15. Elle etait gentille a l'ecoute etc etc! En fait sa collegue du samedi et dimanche 17 et 18 Juin pareil!! Top staff!! Bravo a eux!
Stayed 3 nights in Jun 2023

4/10 Poor

LAURENT

Stayed 1 night in Jun 2023

6/10 Okay

Tom

Stayed 2 nights in Jun 2023

6/10 Okay

Dorothée

Stayed 1 night in May 2023

2/10 Terrible

Sylvain

Stayed 3 nights in May 2023

8/10 Good

Etiennette

Stayed 1 night in Apr 2023

8/10 Good

Matthieu

Stayed 1 night in Apr 2023

10/10 Excellent

Jean francois

Stayed 1 night in Apr 2023

6/10 Okay

Pierre

Stayed 1 night in Apr 2023

2/10 Terrible

Thibault

Stayed 1 night in Apr 2023
Response from hotel inn design on 11 Apr 2023
Bonjour Thibault,Nous aimerions connaître les raisons de votre note ainsi que de votre commentaire.CordialementAlexandra

10/10 Excellent

dominique

Stayed 1 night in Mar 2023

8/10 Good

samuel

Stayed 1 night in Mar 2023

8/10 Good

dorothee

Stayed 1 night in Mar 2023

10/10 Excellent

aurore

Stayed 1 night in Feb 2023

8/10 Good

François

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Week end Laval
Hôtel simple, propre, accueil Chaleureux, Personnel agréable Petit déjeuner limité en choix mais on trouve un peu de tout. Problème d'évacuation d'eau dans la baignoire.
Stayed 2 nights in Feb 2023

6/10 Okay

Patrice

Stayed 1 night in Feb 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Stephen, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goood afordable accommodation - Nice staff
Staff were very helpful. Good standard accommodation. Free parking.(Beware of the phrase Hotels appear to have adopted when they have no parking - 'Self Parking'. This means you have to go and find somewhere to park yourself, often at great expense.)

4/10 Poor

Barrie, Stewkley Bucks UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel Campanile Lavel
Needs redecoration outside and inside. Room small - staff worked very hard, seemed to be a lack of staff over the weekend we were staying. Restaurant not open on a Sunday and we were not informed of this fact.

8/10 Good

Simone, Inverness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good seervice
Everything was as it should be, but the only down side, was that there was only one bed side table.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy basic hotel
This hotel is a cosy basic hotel with excellent cleanliness Facilities are more than adequate Staff are extremely friendly and some speak excellent English when my French became rusty!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice!
I had to stay in Laval for couple nights, as my culinary course was going to start late on saturday in another city. Some of the staff speaks english very well and they were very helpful and friendly to me as I got there. When I booked the hotel I wasn't looking for luxury or fineness but something clean and close to the train station, which took me on a cab about 10 min and cost me 12 euros. My room had a very good shower and very comfy bed. The only thing they don't have any english channel on the TV, only french channels but that's not a big deal, I had a quite night and didn't hear any cars or noise from the streets. If you need to buy luggage or any other thing there is a big Carrefour super market just 3 min walking where you can find food, clothes and so on.

8/10 Good

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Presque 5
Super accueil, bâtiments et site vieillissant
Stayed 1 night in Jan 2024

10/10 Excellent

Stéphane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'est la 2ème fois que je séjourne à cet hôtel. on y mange bien, et le personnel est vraiment sympathique, attentionné et bienveillant. Un clin d'oeil en particulier à Hiba pour son sourire et sa très grande gentillesse, mais aussi à Pierre.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aucun intérêt
Ayant réservé une chambre avec lit double, vous avez 2 lits simples collés pour faire illusion. On ne vous propose même pas de manger au restaurant de l'hôtel. Le lendemain on ne s'inquiète pas de votre séjour. La robinetterie de la douche fonctionne mal. Seul point positif, environnement peu bruyant
Stayed 1 night in Jan 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Guy

Stayed 1 night in Dec 2023

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Remy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Pierre Hôtel Inn Design on 28 Dec 2023
Bonjour,L'équipe vous remercie pour cette excellente note, en espérant vous revoir très bientôt.Cordialement

8/10 Good

Stéphane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agréable séjour de deux nuit du 12 au 14 décembre 2023. personnel bienveillant et très à l'écoute, notamment face aux personnes en situation de handicap qu'ils savent très bien gérer. Je garderai un excellent souvenir de Dahlia, souriante et toujours très disponible, mais aussi de Céline, pour ne pas faire de jaloux. D'autant que j'y retourne en janvier prochain!
Stayed 2 nights in Dec 2023

8/10 Good

Didier

Liked: Cleanliness, staff & service
Enquête de satisfaction
Hôtel bruyant et mal insonorisé.
Stayed 2 nights in Dec 2023

10/10 Excellent

philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facture
On attent toujours une facture avec la tva c est obligatoire en France merci de nous transmettre une facture avec la TVA
Stayed 1 night in Nov 2023

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil, facile d'accès. Établissement propre. Une bouilloire est disponible dans la chambre avec sachets de thé. Petit déjeuner copieux. La jeune femme qui nous a enregistré, très gentille et à l'écoute. Restaurants à proximité comme le Buffalo grill... J'avais réservé sur le site Hotels.com en décembre 2022, puis modifié les dates car c'était pour le motocross des Nations et les dates de la course avaient changé. Au moment de notre arrivée et du règlement, le montant demandé sur place était plus cher que celui sur le site Hotels.com. La jeune femme nous a fait le prix fixé par hôtel.com lors de la réservation. Je recommande +++
Stayed 3 nights in Oct 2023

6/10 Okay

jessica

Stayed 1 night in Oct 2023

8/10 Good

CATHERINE

Stayed 1 night in Oct 2023
Response from Hotel Inndesign Laval on 7 Oct 2023
Bonjour,Nous vous remercions pour votre commentaire Au plaisir de vous accueillir au sein de notre hôtelCordialementHôtel Inndesign Laval

10/10 Excellent

Isabelle

Stayed 1 night in Sep 2023

6/10 Okay

Patrick

Stayed 1 night in Sep 2023

6/10 Okay

Philippe

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

herve

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023