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Reviews of Suwa Lakeside Hotel

3 out of 5
Suwa Lakeside Hotel
2-1201-48 Takashima. Suwa-city, Suwa, Nagano Prefecture

Reviews

6.6
Rating 10 - Excellent. 2 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 11 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

David, Nara, Japan

Liked: Staff & service
Disliked: Cleanliness, room comfort
I blame myself
Upon arrival, the hotel did not have my reservation at hand and seemed to have trouble locating it at first. I paid and went to my room. It stank of cigarettes. I went back downstairs to see why I wasn't in a no-smoking room as requested. The hotel said it was only a request and they did not have any rooms wih two beds that are no smoking. 1. I blame myself for not checking. 2. Expedia needs to know that the hotel has no no-smoking rooms with two beds. I will never stay at the hotel again, nor will I ever use Expedia again.
Stayed 1 night in Nov 2017

8/10 Good

Ali, London

Liked: Cleanliness, staff & service, room comfort
Good service, needs a refurbishment soon
Good service and very nice breakfast. We had a room looking out onto the lake which was nice. Room quite small and overall hotel feels like it is in need of a refurbishment soon. Everything clean and tidy though

8/10 Good

Akitaka

Travelled with group
Stayed 1 night in Sep 2020

10/10 Excellent

Takauchi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
諏訪の景色を一望
全体を通して値段を考慮しても良かったと思います。 お風呂には自由に使えるシャンプーなどの種類も多く置いてあり、個人的にはとても助かりました。 また部屋からの景色も諏訪湖を一望できるので良かったです。
Stayed 1 night in Aug 2020

6/10 Okay

takashi

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

takeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
施設は古いがおおむね清潔 サービスも良好 朝食時の見晴らしが最高
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

TOMOYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
設備が古く狭いから使いにくかった
Stayed 1 night in Apr 2019

6/10 Okay

WING SZE

Liked: Cleanliness
very far away from station. no convenience store, say 7-11 almost no food shop but very quiet place and nice view from hotel room
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ 朝食◎
スタッフの対応は フロントもレストランも よかったです。ホテルは古いですが、清潔感がありました。 朝食のバイキングは 和食系の種類が多く 大変良かったです！ 水周りだけでもリノベーションできたら いいですね！
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
部屋はキレイだったのに
他の口コミでもある様に建物全体が、他のホテルと比べると古さは隠しきれないです。食事に関しては、まぁまぁといったところですかね。決定的にダメな所は、トイレとお風呂場です、とにかく臭い！下水臭いです。大浴場(キレイ)が有るので何とかしのぎましたが。部屋はそこそこキレイだったのに。
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
浴槽に毛が落ちてました。 使い捨てのスリッパが良いと思います。
Stayed 1 night in Jan 2019

8/10 Good

HungChi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, Near the SUWA lake. SUWA lake and FUJI mountain can be seen. Kindly front desk service. It also has a good hot spring and souveior store. It is a great traveling experience.
Stayed 2 nights in Dec 2018

4/10 Poor

watayan, Osaka

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
経年し過ぎています。眺望ありの文句につられ予約しましたが、諏訪湖畔に泊まって諏訪湖と反対側。たしかに眺望はありましたが、町側。これじゃ騙しですよ。諏訪湖側とか町側とか書くべき。
Stayed 1 night in Nov 2018

6/10 Okay

kazuhisa

温泉付きでリーズナブルな値段でしたが、入浴が5時から24時までで慌てて入浴しました。わかりやすく表示していただけると助かります。ビジネスや一人旅にはOK、カップルにはやや高級感が無いと感じました。温泉も大きい方がやや古い感じで、小さな方は綺麗でした。サウナも付いており満足感はあります。
Stayed 1 night in Oct 2018

10/10 Excellent

Chi Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無敵湖景
自駕遊最佳地點，貼近湖畔，面對無敵湖景，永世難忘！價錢合理！
Stayed 1 night in Feb 2018

8/10 Good

Shingo

Liked: Cleanliness, staff & service, room comfort
景色の良いホテル
諏訪湖畔の景色良いホテルです。建物自体はそれなりの古い感じはあり、シャワーブースの天井が低かったりします。フロントの方の対応は非常に丁寧でした。全体的には満足しましたが、2点挙げるとすれば、部屋にドライヤーを常設しておいて欲しい(勿論フロントで借りれます。)のと、これは諏訪湖畔のホテルには仕方ない事ですが、諏訪湖に虫が大量発生時は窓が開けれないようです。

6/10 Okay

souji

諏訪湖直近。高島城も徒歩圏内のナイスロケーション！
30年前に利用させて頂き、今回は二度目。仕事での利用でしたが、懐かしく利用させて頂きました。節分の豆のサービスは嬉しかったですね！お風呂が、もう少し遅くまで使えたら、さらに良かったです。
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
可もなく不可もなく。 部屋のコンディションが良くなかった。
Stayed 1 night in Dec 2017

6/10 Okay

d-ak, gumma

Liked: Staff & service
要はビジネスホテル
ビジネスプランの素泊まりで利用。 ビジネスホテルとしては、普通。 温泉宿と思って期待すると、大変がっかりすると思います。 コンビニまでは遠いいです。
Stayed 1 night in Nov 2017

8/10 Good

SEYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
스와호수 때문인지 모기가 많이 들어와 있었습니다. 주의문이 있었는데 빨리 안닫는 바람에 꽤 많이 잡았네요. 대형욕탕도 있어서 괜찮았습니다.
Stayed 1 night in Oct 2017

6/10 Okay

Masaki

Stayed 1 night in Oct 2017

2/10 Terrible

Dissatisfied, Sweden

Disliked: Cleanliness, property conditions & facilities, room comfort
The "spa" was terrible!!
The room was unfortunately for smokers and smelled smoke of course, the carpet felt dirty. The bathroom was tiny and coloured yellow instead of white and scratched. The whole room could use a restoration. The "spa" with onsen and sauna for ladies was the most disgusting thing I ever witnessed or smelled. The changing room was fine but when I entered the room with the onset I instantly wanted to turn in the door because it smelled terrible, like something had died in there. There was water dripping out from the pool walls, in one area of the pool wall it was all green and looked like mould. There was even a bug walking on the edge of the pool. I didn't even want to step in to the water, it looked and smelled like you would definitely get sick if you did it. The sauna was okay. The onsen should definitly be closed and renovated immediately, as I can't imagine it is supposed to simmer water out of the pool and smell awful inside.