Ratings based on 475 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago

HOTEL VIEW

Posted 26-May-2015
Pros: nice, quiet and close to gas station-View the highway were very relaxing.
Cons: MICROWAVE N REFIGERATOR
Location: GAS STATION
the location were very quiet, you can walk the streets safe,the hotel staff were excellent.
3 out of 5
by A verified traveller

Clean, but room for improvement

Posted 26-May-2015
Pros: The breakfast was great and the shuttle driver was courteous and helpful.
Cons: There seemed to be a lot of deferred maintenance issues. The housekeeping staff needs better training and supervision.
Location: To go anywhere, i.e. subway stop, the shuttle would take you, but to get back from the subway stop you needed a taxi.
Front desk was very helpful when it came to giving directions, what subway to take to get to the various places we wanted to go. However, our room was not made up after our first night. The frig had not been cleaned out, someone else's leftovers. On day 3 we had left the hotel at 7:30 am. when we returned around 3 pm our room still had not been made up. The HVAC unit was very noisy and the toilet rocked.
4 out of 5
Recommended
for Everyone
by A verified traveller

nice

Posted 03-May-2015
Clean, comfortable, nice staff. Very good basic accommodations. Very close to Manhattan by car.
1 out of 5
by A verified traveller

Posted 28-Apr-2015
Pros: parking
suite had one room, no extra pillow and/or blanket, no fridge/microwave, shower did not work
4 out of 5
Recommended
for Everyone
by A verified traveller

very satisfied

Posted 13-Mar-2015
Pros: Comfy,cozy and great free breakfast
Cons: Nothing
Location: Not much
Room was comfortable but small. You need a car because there is really nothing around. Ordered food from a few differen't restarants they had menus for and surprisingly enjoyed every one oF them. Breakfast was excellent and free
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Upstate NY

Pleasant Stay

Posted 09-Mar-2015
Pros: Clean rooms, friendly staff, nice breakfast!
Location: Located right next to a gas station, which was convenient. Adequate parking available.
The hotel is new, bright and clean. The staff is friendly and helpful. Highly recommended.
2 out of 5
Recommended
for Families
by A verified traveller

different from the website

Posted 21-Feb-2015 on Hotels.com
Too far from JFK New York. no shuttle on weekends even from the airport
Comment from Hotel Management
06-Apr-2015 by KPATEL, Hotel Management
We do apologize for the inconvenience. If you decide to stay with us in the future please note that we do shuttle to and from LaGuardia airport. At the moment our shuttle schedule is as posted on our website. Monday - Friday from 8am-6pm on the hour. We drop off at the subway station. We do not pick up from there. However we do pick up and drop off to LaGuardia airport. Sincerely, Andrea B
3 out of 5
Recommended
for Families
by ivanfrom Bonaire, Dutch Caribbean

Not clean!

Posted 20-Feb-2015 on Hotels.com
Our stay wasn't that bad at all. The hotel was average, but the room was not clean at all. We found dirty bedsheet, and pillow sheet. (Not great at all). Every time we go out , had to reprogram the keys at frontdesk, cause door do not open. Breakfast was perfect, good and the service maids were friendly in assist with anything needed.
Comment from Hotel Management
12-Mar-2015 by KPATEL, Hotel Management
Thank you Ivan for your positive feedback as well as critical. We are very sorry that we did not meet our standards and I have forwarded the comment to our housekeeping supervisor so that we may pass this along to all staff. The situation with the room keys has been fixed. We hope to see you in the future and to exceed expectation.
5 out of 5
Recommended
for Families
by carlos alejandrofrom Argentina

Su gente lo mejor

Posted 19-Feb-2015 on Hotels.com
Muy buen hotel limpio habitaciones amplias luminosas trato cordialy muy buena predisposición.
5 out of 5
Recommended
for Couples
by A verified traveller

spacious and comfortable

Posted 18-Feb-2015 on Hotels.com
It was Business casual trip, it was great like the staff and the amenities