I wish I knew the name of the young gentleman who was on duty at the desk on the morning we were to depart. In the night, my husband remembered he did not have his passport. We recalled that we had put it in the glove compartment of the rental car one day for safekeeping while we were touring Carcassonne. We had turned our rental car at noon on the previous day. After a delicious breakfast we hardly touched because we were so worried, we went to the desk to check out so we could get over to the car rental office. When the gentleman asked if everything was alright, we told him we had this problem. Since we don't speak French, he offered to talk to the car rental people for us. He discovered the car had not been rented but we would have to wait until somebody could check for us. We waited the recommended 15 minutes, then tried again. They still had not checked. They would call us back in 10 minutes! In the meantime the gentleman who had been so nice went off shift. Much more than 10 minutes later we were packing up to get on the next airport shuttle when he walked into the lobby waving the passport in victory. We were so relieved and flustered we hardly had the chance to thank him properly before we had to board the shuttle for our flight home. So, thank you - thank you - thank you!
We selected this hotel because it is adjacent to the air port and planned to stay the night before our flight home. As it turned out the airline pilots went on strike and we spent an additional three nights there. The rooms are beautiful. Very new. Comfy bed. The bar is cheerful and comfortable. The food and wait staff is the best. The management was very good to us and we felt right at home with them. There is a gym room and a sparkling pool. The restaurant opens on to the pool area and you can eat out there on nice days.
Nice atmosphere in hotel, in walking distance to airport (took our chances on main road as the hotel was visible but there is a path across the car park). Food in restaurant excellent, had a "starter" buffet for 20 Euros which was more than generous as a main meal. Pleasant walking / jogging route around small nature reserve on doorstep of hotel.
"A good place to stay for a departure from Marseill"
I needed to be close to the airport for a very early start and the location was perfect. I was at the airport in 2 minutes.
I ate in the restaurant the evening prior to departure and the food was quite good.
The staff were all very helpful and pleasant.
,the room was small but excellent.
Enjoy the quality of the Comfort Hotel Marseille Airport. The hotel is only two minutes from Marseille Provence Airport and …More
"Efficient Hotel with good airport shuttle service"
My wife and I stayed one day in a regular room, and then a suite when Daughter visited. It was everything I have come to expect at Holiday Inn Express. Simple, efficient regular rooms. The Suite worked out well for daughter to have her own sitting room and sofa-bed. This was more roomy than other HInn Expresses. The breakfast buffet was a nice selection so satisfying our needs. The most important was the airport shuttle. We used it several times to take the airport bus to Marseille, to have early dinner at the Airport Restaurant, and to meet Daughter coming from Aix.
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