Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
73% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
2.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Gerry from UK

Close to railway station/centre of city

Posted 23-Oct-2013
Pros: Convenient to railway station and within 10 - 15 minutes walking distance to centre of the city and port area
Helpful staff and overall good value for money with convenient location.
3 out of 5
for Overnight Stay Before Destination
by A verified traveller

Posted 21-Jul-2013 on Hotels.com
Small, poor reception. Did not like the area the hotel was in, not ideal for single traveller especially at night, people sleeping in door ways. Long Black hairs in the shower and on the toilet on arrival. Only stayed 1 night. Felt it was expensive for the room size and quality of the location. Lift was tiny - only fits two people or 1 person + bag, very closterphobic.
3 out of 5
by Jen

Close to the train station

Posted 06-Aug-2012 on Hotels.com
I like the fact that was very close to the train station, specially when you have to carry such a heavy backpacks. I like the free wii fii and that you didnt need to use a password but the room was very small. staffs some were really nice other were just ok. But I will go back to this hotel, great location.
2 out of 5
for Personal Event
by alex

Outdated hotel in low soc-economic area

Posted 27-Jul-2012 on Hotels.com
Stayed there only one night as the room was tiny and had no air-conditioning.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Jan-2012 on Hotels.com
2 out of 5
by A verified traveller

Look elsewhere!

Posted 05-Sep-2011 on Hotels.com
Do yourself a favor, find a cheap place that has air-conditioning, especially when the hotel is on a high-volume traffic street. With the 24-hour traffic and ZERO A/C, sleeping with the windows closed was impossible. Matter of fact, sleeping there in general was impossible.
2 out of 5
by A verified traveller

Terminus -

Posted 19-Jul-2011 on Hotels.com
No AC or fan - if you are going in the summer time this is a must! far away from beaches you have to walk and then take a bus. communication problem with the receptionist (poor english)
5 out of 5
by A verified traveller from Tunbridge Wells, Kent, UK

Terminus St Charles - handy for mainline station

Posted 12-Jul-2011 on Hotels.com
This is the second time we've stayed at the Terminus St Charles, which is right at the foot of the impressive main stairs from the railway station. We arrived by bus from the airport which terminates at Gare St Charles. The hotel is clean and pleasant, with staff who are particularly eager to help if you speak French. It is incredibly convenient for travelling elsewhere by metro - Gare St Charles is the junction of Marseille's two metro lines. It is a handy base for two or three nights rather than a long-term destination, but it is good value for money and I like it.
2 out of 5
by A verified traveller from New York

Avoid it.

Posted 18-Jun-2011
We stayed on this hotel just because we were arriving late (1AM) at Saint Charles Terminal and we did not want to go far. We usually don't ask for too much, but this hotel is old, dirty (literally smelled like pee in the bathroom) and not caring much about the client. The room was small, only one long pillow instead of two separate pieces, and without self blanket (it was covered with part of the mattress blanket, very unconfortable). We had to wall to the first floor, and from there take an elevator to the 4th floor. Weird and uncomfortable, specially with luggage, since spaces were tiny. Location is not that bad, in front to the terminal, but 20-30 min walk to the port.
5 out of 5
for Couples
by Chirurgie from Southampton

Excellent location by station.

Posted 24-May-2011
Literally right outside the railway station (which is also where airport bus brings you to). A short walk gets you anywhere you may wish to visit in Marseilles. Did not need to take underground or trams at all. Very friendly staff, no problems with speaking English and everything as wanted.