Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
53% of guests recommend
3.9 Room cleanliness
2.6 Service & staff
3.2 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by traveler from montreal

close to the airport but.....

Posted 15-Sep-2013
I stayed at this hotel because i thought it would be convenient to have an airport shuttle easily since taxis are expensive to get around... welll i was wrong... the shuttle only works 5am - 10 am and 5pm -10 pm, so my flight that came in at 1130am i had pay to get to the hotel. i asked for a shuttle to the airport so i can take the bus to downtown but the recpetionist said walk to the train station its close and it's only 3 stops. She was correct but the train system in France is horrible and always on strike! Nobody seems to be helpful in any way..... The reviews says there is wireless internet.... only in the reception area... if you bring a laptop you can use the cable in the room and have internet, i only had my phone since i was only there for 2 days, so i had to go downstairs to check my emails. The rooms are small but the beds are comfy, the kitchen helped us alot since there is nothing close by to eat.
1 out of 5
by A verified traveller

Night of horror

Posted 15-Aug-2013
Pros: Nothing
Cons: Put an emergency phone inside the hotel for customers who arrive late and don't have a cell phone.
Location: Although it is called ... airport hotel it is actually far (3km) off the airport. Need a taxi which is difficult to call from the hotel at night.
I arrived after 11 pm to the hotel without cell phone. There were nobody around to help. The gate and a key were found only with a help of other kind customers. Attempts to make reservation for an early morning taxi failed using the phone calls of other customers. I was forced to get out and walk to the next hotel Holiday Inn where I got a help. Most signs are written in French and calls are not returned at night. There was no emergency phone booth for those of us who forget or lost their cell phone. Expedia must worn customers about this dead-locked hotel.
3 out of 5
by A verified traveller

Average hotel

Posted 08-Jul-2013
Location: Near airport but could not get a taxi. Shuttle not available until 5am - too late,
The bathroom fan was on all night so I could not sleep with the noise, We could not get out early morning, had to climb over the gate. nobody to assist. Kitchen inadequate.
3 out of 5
Recommended
for Families
by Barb from Sydney

Pretty hotel if just needing a roof over your head

Posted 13-Jun-2013 on Hotels.com
It was a shame that when we rang for the shuttle from the airport we were told that it wasn't available that evening. Taxi was 10 euros. Apart from that everything else was fine.
5 out of 5
Recommended
for Couples
by A verified traveller

air travel stop over

Posted 12-Jun-2013
Pros: location
Cons: nothing
Fantastic place to stay, booked the place on arrival and departure of Marseille
2 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller from USA

Don't arrive after hours

Posted 27-May-2013 on Hotels.com
There's no desk clerk at night, so we had to use a code to get in--but staff had sent us the wrong code. We only got in because a regular guest, fluent in French, appeared and was able to argue with the staffer over the phone to obtain the correct code. The next morning, the shuttle bus driver promised he would return to take us to airport, but when we got to reception we were told he'd come and gone again. Staffer responsible for incorrect code was nice about it and called cab for us--her co-worker was cold and unfriendly.
2 out of 5
by roger from Italy

disappointing

Posted 11-Apr-2013
Pros: location
Cons: minimal services standard of room
Location: very close to airport
Internet connection in room (cable) - impossible to have reliable internet connectivity. Kettle - not functioning microwave - missing support - unstable and dangerous No drinking cups limited hours for reception awkward limited hours for beakfast (0700 - 0900) - not possible to eat before early departure
3 out of 5
Recommended
for Getaway With Friends
by A verified traveller

The Ikea of hotels

Posted 05-Mar-2013 on Hotels.com
Distance from everything is the problem here. No place to eat, except certain dinner hours at another hotel. Shuttle only runs to the airport and only a couple times a day. WiFi worked. Little kitchenette was nice. Futon type beds were comfortable. We had a nice little suite. Odd that hall lights don't turn on til you're halfway down the hall in the dark. Clerk had very little English, despite her youth.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

You are better off at the Ibis Budget

Posted 27-Oct-2012 on Hotels.com
I normally stay at the Ibis Budget (used to be called the Etap) but thought I would try this hotel as a change of scenery. Bad idea. The reception is only open a few hours each day at strange times. I saw one woman waiting two hours to check in! The shuttle bus to the airport also operates strange hours. You can't walk to the airport due to main roads in the way. I ended up hiring a car for four days. The bed was uncomfortable and creaky. The wifi didn't work in the rooms. All in all head to the Ibis Budget instead. It is basic but clean and the wifi works. Also walkable to the airport.
2 out of 5
Recommended
for Everyone
by Liz from Atlanta, GA, USA

Bare bones hotel does the Job

Posted 02-Sep-2012
Pros: Cleanliness, comfortable, close to airport.
Cons: airport shuttle starts too late, front desk is not staffed 24 hours.
Location: In the industrial area surrounding the airport.
This was a very basic hotel, but it was fine for what we needed, which was a one night stay near the airport. The room and hotel were very clean and had everything we needed in the room. The receptionist was very nice and helpful while she was there, allowing us to check in early, and sending the airport shuttle to pick us up at the airport even though it was between typical check in and check out times. The disappointing things about the stay were that the hotel is in the middle of nowhere near the airport. There is no place to eat and a cab ride into Marseilles would have been 55 euros each way, so we ended up ordering pizza in to the hotel. The front desk staff is only there from 7am to 8:30 pm with a long break for lunch from 12 to 3pm. Also their airport shuttle doesn't start running until 6am, and we had to leave at 5, but that seemed typical for the other airport hotels as well. There was no phone for hotel guests to use, which would have been nice since our cab ride fell through in the morning and we had to run down the street to the nearby Holiday Inn to get in contact with another cab service (also beware that at 5am there was only one cab driver that was going around to all of the area hotels). I would recommend this hotel if you have your own car, if you have a cell phone that works in France, if you will be leaving late enough to use the airport shuttle, or you are absolutely certain that you have a cab reserved to get you to the airport in the morning.