Children’s activities

Reviews of Mercure Marseille Centre Prado Vélodrome

4 out of 5
Mercure Marseille Centre Prado Vélodrome
11 Avenue De Mazargues, Marseille, Bouches-du-Rhone

Reviews

8.2

Very good

Rating 10 - Excellent. 142 out of 369 reviews" "
Rating 8 - Good. 140 out of 369 reviews" "
Rating 6 - Okay. 62 out of 369 reviews" "
Rating 4 - Poor. 20 out of 369 reviews" "
Rating 2 - Terrible. 5 out of 369 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jean Philippe, Brookline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, super friendly staff. Consistent quality
Stayed 2 nights in Feb 2024

10/10 Excellent

cyrille

Stayed 1 night in Dec 2023

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Déçu de la chambre
Un bel hôtel que sent bon le premium. Par contre je n’avais remarqué le prix du parking à 18€ par jour. Sinon la chambre est belle et lumineuse. Le bruit de la ville est ultra présent dans la chambre. Le lit est immense mais inconfortable ! Il est dur, les oreillettes ne servent à rien ils sont ultra mou. Bref j’ai très mal dormi. Dommage
Stayed 1 night in Nov 2023

10/10 Excellent

laurent

Stayed 1 night in Nov 2023

10/10 Excellent

Jan

Stayed 3 nights in Nov 2023

10/10 Excellent

gaetan

Stayed 3 nights in Oct 2023

8/10 Good

stephanie

Stayed 2 nights in Sep 2023

10/10 Excellent

James David

Stayed 3 nights in Jul 2023

8/10 Good

Claudine

Stayed 1 night in Jul 2023

10/10 Excellent

Roland

Stayed 4 nights in Jun 2023

10/10 Excellent

Christophe

Stayed 2 nights in Jun 2023

10/10 Excellent

Farid

Stayed 1 night in May 2023

10/10 Excellent

Estelle

Stayed 2 nights in Apr 2023

10/10 Excellent

Jocelyne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Michael

Stayed 1 night in Apr 2023

10/10 Excellent

Johannes

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Clean, Beautiful
Great location, excellent staff, our room was beautiful and clean and we enjoyed our stay!
Stayed 2 nights in Jul 2022

8/10 Good

Andrew

Stayed 3 nights in Apr 2022

10/10 Excellent

Jean-Jacques

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2021

6/10 Okay

david

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Ok, but uncomfortable
Hotel was ok, not in the nicest of areas. The bed was incredibly uncomfortable to the point it felt like I was sleeping on the floor.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Group cycle trip
Good centrally located hotel with easy access to the city. Excellant breakfast provided.
Stayed 1 night in Sep 2021

10/10 Excellent

Kalpana

Stayed 1 night in Sep 2021

4/10 Poor

Laura Michelle

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and smooth! Super clean, refurbished recently
Stayed 1 night in Mar 2021

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
very nice place and comfortable room
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite helpful specially the members of the staff very friendly and polite
Stayed 1 night in Sep 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were recently redone but the common areas are still under renovation (May 2019). It’s a little off of the beaten path from city center/old port but close to the stadium.
Stayed 2 nights in Apr 2019

8/10 Good

Paul

Waste of money not a four star hotel maybe two sta
It was being refurbished so a bit of a building sure 19 euros for a breakfast after spend 100 per night was a joke. It’s not a four star hotel ibis budget is better
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach, helpful staff. Good breakfast with hot and cold options.
Stayed 2 nights in Aug 2018

8/10 Good

Geoff

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Last minute stop over
last minute stop overnight at marseillle, only room left in the city. Clean, check in was simple and easy and staff was friendly but Hôtel characterless, and expensive for what it is. One night stop over works fine but otherwise will not use it.

8/10 Good

Carlos

Liked: Staff & service

6/10 Okay

Verified traveller

Disliked: Room comfort

6/10 Okay

Verified traveller

10/10 Excellent

Jody, Madison, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay in Marseille
It's my second stay here, and it's a nice little hotel about a mile from Prado beach. Also pretty close to the metro just up the avenue. Very good staff very cleanliness oriented. Bear in mind this is not the Ritz, that's not what you paid for, it's just a nice reasonably priced hotel.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful staff and a walk to prado beach but the area wasn't as nice as staying near the old port. Hotel did have a beautiful terrace we could bring our own drinks up to which was great. Really easy to bus and walk to the calanques from here and staff help you get there.

4/10 Poor

Olivia, UK

Disliked: Property conditions & facilities, room comfort
I don't think the hotel should be 4star
The fridge was locked and no explanation was made and no slippers were provided because of the booked room was standards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Marsaille 2 night stay
The hotel was everything I expected. My stay was only for a few days wasn't expecting 5* accommodation but the hotel was very clean, functional, breakfast was better than expected, and the staff were very pleasant.

6/10 Okay

fashion_nomad, Dallas, TX

Liked: Staff & service
Disliked: Room comfort
Decent for a layover
This hotel was decent but I don't think I would have enjoyed it had I stayed in Marseille longer. The room was very spacious but overall the décor and furnishings were dated. The location is ok, a bit of a walk to the metro station.

8/10 Good

Joey, Scarborough

Liked: Cleanliness, property conditions & facilities, room comfort
Inconsiderate front desk staff
While the front desk staff was at times quite professional and friendly, other times (especially when calling down) they were rude and inconsiderate. For example, on the night of our late arrival we called down to the front desk and asked be transferred to a pizzeria. Instead of transferring the call, the clerk simply said, "I don't have time for this, I will give you the number, and you call." So, we let it slide and thought maybe she was having off-day. It happened twice more later in our stay. Little did we know we were being charged 3 euro for every outside call, until we got the invoice the last day... just felt dishonest from them. Otherwise the amenities were great, and the hotel very clean.

8/10 Good

Ianigsy, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel fine- not the greatest location
There's a lot to like about this hotel- room was immaculate although some of the cupboards could probably do with a lick of paint or a refurb, toiletries, tea and coffee were topped up daily and the air conditioning wasn't intrusive. The only fault I could find would be that it would have been handy to have had a vending machine or something similar for a late snack as the hotel bar is small and geared up to serving the restaurant. Although the location is reasonably convenient as regards the metro and other public transport, apart from a few bars and restaurants everything's closed after about 8pm and the Avenue du Prado seems to attract a few unsavoury actvities.

8/10 Good

Selena, Houston TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for all of Marseille's activities
We stayed in Marseille for two days. The location of this hotel was great. It was about a 15 minute walk to the beach down a safe, busy street. Busses also ran down that street often. We took a short cab ride to Notre Dame de la Garde and it was inexpensive. We are the types that take Metro and busses whenever we can, and all of this was very convenient to the hotel. The desk staff was extremely personable and helpful. There's also a great restaurant located right across the street. Also, a huge bathtub was a nice option! Took a great bath in the tub.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall
Good stay overall. Hotel was clean with all the expected amenities provided. Short walk from the beach.

4/10 Poor

KL, Winnipeg, MB, Canada

Liked: Property conditions & facilities
Disliked: Room comfort
Definitely not a 4 star property
We arrived after midnight and were able to check in promptly which was great. I had requested a non-smoking room when making the booking, but when we got to our assigned room, it was clearly not a non-smoking room. We were too tired to complain so we just kept the window open our entire stay to air out the room. The beds were a bit saggy in the middle and my pillow had a strong perfume smell - oddly it was a fragrance I actually own but didn't bring on the trip. The bathroom was equipped with a bathtub and wand-style shower, but no shower curtain or door. The result being that if you wanted to shower, the whole floor of the bathroom got wet and there was no drain in the floor to compensate. There was only one English TV channel and the buffet breakfast was not worth the additional 17 euros per person. Phone calls to Canada were also very expensive and the guide to help you determine the cost of phone charges was highly cryptic and not helpful at all. The free wi-fi in the rooms was a nice feature. The front desk staff were helpful in recommending restaurants of various types, prices ranges and locations. Overall, it was an inexpensive booking ($227.00 total for 2 nights), but it ended up being not such a great deal since the quality was par with the price, that of a 2 star property. This should not be classified as a 4 star hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied
Great staff, i had a cycle race and let me stay most of the next day so I can do my shower and keep the room for free. Bicycles friendly.