Triple Room | In-room safe, desk, blackout curtains, soundproofing

Reviews of Europe Hotel

2 out of 5
Europe Hotel
12 Rue Beauvau, Marseille, Bouches-du-Rhone

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 210 reviews" "
Rating 8 - Good. 81 out of 210 reviews" "
Rating 6 - Okay. 50 out of 210 reviews" "
Rating 4 - Poor. 18 out of 210 reviews" "
Rating 2 - Terrible. 19 out of 210 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bit unclean and expensive for what it is
The toilet seat was not fixed to the toilet. The sheets and pillows were dirty. But the workers there are friendly and let me keep my suitcase there after I checked out.
Stayed 1 night in Nov 2023

4/10 Poor

Tracey

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Scott

Disliked: Staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était magnifique !
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great little hotel. Room was spaceship for 1 person. Great location. Only thing was alot of stairs if the lift isn't working.
Stayed 3 nights in Jun 2023

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location of the hotel
The hotel is located near the port and near the tourist attractions. The hotel has a reception and daily cleaning services. The elevator did not work.
Stayed 3 nights in May 2023

8/10 Good

Daniel Gregor

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central location, very clean.
Hotel is very central and is just one street back from the port. The hotel was everything you would expect from a 2 star rated hotel, and I mean that in a good way. The bedroom and bathroom were well presented. The only real downside to the bathroom is that the shower is a tap mixer and you had to kneel in the bath to keep the water flowing from the waist height shower head, as the water pressure was not strong enough to keep the water flowing while holding it in your hand above your head. We paid for breakfast @ €10 per person per day. It’s a very simple offering (no cereals/meats/cheeses or hot food). Just machine coffee/juice/dried fruit/bread/ small selection of pastries. Next time I might find better value outside hotel. Staff were friendly enough.
Stayed 3 nights in Mar 2023

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

4/10 Poor

Sergey

Disliked: Staff & service, amenities, property conditions & facilities
Tiny room, super tiny shower. Bathroom needs multiple repairs. Apparently some breakfast is included, but not all, that was served, so I was charged E10 for a pretty sparse selection of food - unexpectedly. Some staff speak English, others not at all. Not recommended.
Stayed 1 night in Aug 2022

8/10 Good

Erick Alexander Ross, Bonn

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff at the property is incredibly friendly and always willing to help. The hotel is two stars so it offers what you would expect. It is located in a very nice area at Vieux Port near restaurants and public transport
Stayed 5 nights in Sep 2021

6/10 Okay

Nell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Un hôtel bien placé, à côté du vieux ports mais attention les chambres ne sont pas comme sur les photos, elles sont beaucoup plus sombres et petites. Douche en mauvais état et télécommande sans pile. Or, la climatisation et le service est satisfaisant.
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
I wasn’t expected to be that bad the room was so bad and small unclean actually I had really bad experience with this booking .
Stayed 2 nights in Sep 2020

8/10 Good

Kiryl

Travelled with group
Liked: Cleanliness, staff & service
Simple hotel in a good location
Staff was not speaking English good but they were trying to help. Simple hotel, very good location
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Could be better
The room was too small. There were really inconvenient and uncomfortable conditions. It was also very noisy-both outside and inside the hotel. Non-french speakers will face language barriers.
Stayed 7 nights in Nov 2019

8/10 Good

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff cheap place to sleep
Staff were very friendly. The windows did let in a bit of noise from the street but it is pretty central so that's hard to avoid. The bed was small but comfortable. Good space for somewhere to base in the city and explore from.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Elevator didn’t work. The ac unit remote was incorrect and front desk
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location for the price just next to the boat harbor, subway station, street car and bus stops. But the elevator was broken during our entire 6 day stay so dislike having to climb 4 floors 3 times a day!
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms in old hotel; Friendly Service
The Reception is on level zero - which is up a long set of stairs from the ground level. They do have a sign saying they will help with your bags. (I guess you leave your bags at the bottom of the stairs and walk up the stairs and around to the Reception desk. There were three adults in our party so we managed the bags ourselves.) The road outside the hotel was being dug up and relaid while we were there.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Small but comfortable
This is a small hotel with very small rooms. The people who run the hotel are very nice and extremely helpful. The location next to the Vieux Port is excellent
Stayed 1 night in Mar 2019

8/10 Good

Pambos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean. Polite and helpful staff.
Rather small room. Very clean. Very polite and helpful staff. Great location.
Stayed 1 night in Dec 2018

8/10 Good

David, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality budget hotel
Clean room with all I needed. Good breakfast considering the number of guests. Staff very friendly and helpful. A couple of minutes from the old port.
Stayed 4 nights in Oct 2018

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. Close to town and famly owned. Great breakfast and hospitality. Very personal.
Stayed 3 nights in Sep 2018

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant. The proprietors couldn't have been nicer or more helpful.
Response from Mouni & Idris on 27 Feb 2018
Dear guest. We are so delighted to read that your overnight stay was excellent and you appreciated us and our service. It was a pleasure to have stay with us and we are glad that you enjoyed every aspect of your time here. We would really love to welcome you back and we look forward to seeing you very soon. Kind regards

6/10 Okay

Alberto, San Antonio, TX

Liked: Cleanliness, staff & service
Good Location at the Vieux Port
Simple hotel, simple, small and clean room, basic breakfast, friendly staff and very good location. Convenient to get on tour boats, and to access subway. Lots of restaurants, bars and businesses nearby. I would return to Europe Hotel.
Stayed 4 nights in Oct 2017

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location on a quiet street off the main harbour. Friendly staff. Room on the smaller side but adequate.
Stayed 4 nights in Aug 2017

8/10 Good

Michael C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Cracking location near the old port. Owner/manager was extremely helpful and a thoroughly nice bloke 2 boot.
Stayed 3 nights in Aug 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Marseille to take in the Old Port
Everyone was so friendly and professional throughout my stay. The location itself is ideal; very close to the old port and historic Marseille, as well as a quick (15-minute) walk to the train station, so great for transportation as well. The coffee at breakfast, completely complementary, was also excellent.
Stayed 2 nights in Jul 2017

10/10 Excellent

Nyree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Close to the train station.
Stayed 1 night in Jun 2017

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for Marseille
Europe Hotel was perfect for my young adult daughter and I for our weekend stay in Marseille. We would definitely go back. The location was ideal - just around the corner from the Vieux Port, but on a quiet side street, and near the metro. The staff were friendly and informative and offered good recommendations for restaurants. We enjoyed the continental breakfast buffet (optional, not included in the room price, 7 euros), which included baguette, croissants, jams, applesauce, juice, coffee and tea. The room was comfortable, but small which was fine for us as we didn't have much luggage. There is no elevator from the street level to the reception area, but the staff offered to help with our luggage.
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Photos make space seem more spacious. If your looking for the stereotypical hostel with a private room. Place is perfect. Overall great location just tiny quarters navigating to room, and in room.

6/10 Okay

Peter, LDN

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location
Awesome breakfast place next corner, quite noisy street, the top floor room either too hot or too cold, the staff are very helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
It is clean and good located. Nice hotel.

10/10 Excellent

Mary, missoula, mt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to mediterean sea
My stay in Marseille was made even more wonderfulby the staff at Hotel Europe.

6/10 Okay

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great service in a small hotel room
The staff were freindly, helpful and hospitable. The room was well kept but small for 3 people. The floor slanted and this was a bit uncomfotable. The hotel is close to a nice bakery for coffee , quiche and croissants. The metro is metres away and its easy to walk to all areas.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for backpackers
Very close to many of the important sites of Marseilles. Also the staff was very kind and helpful.

2/10 Terrible

eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fuir
L'ascenseur était en panne avec une chambre au 3eme étage La télévision ne recevait aucune chaîne Le wifi ne fonctionnait pas La douche coulait mal Le lit et la porte grincais Le chambre n'était pas insonorisées on entendait les autres locataires Je ne recommande pas A éviter
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Marta

Travelled with partner
Liked: Cleanliness
Posizione eccezionale, camera essenziale e pulita
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
presque très bien
chambre correcte , propre, fonctionnel, très bien pour le prix et à coté du vieux port. personnel sympa, avce un petit prix. un seul problème , la très forte odeur de peinture dans la chambre, très désagréable. moins important, le wifi et la télé ne fonctionnait pas très bien globalement, vu le prix c'etait correct poru une nuit, l'odeur était vraiment désagéable
Stayed 1 night in Dec 2023

10/10 Excellent

Karina

Stayed 1 night in Nov 2023

8/10 Good

patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé par rapport aux vieux port de marseille, pas onereux
Stayed 2 nights in Nov 2023

2/10 Terrible

Stéphane

Stayed 1 night in Oct 2023

2/10 Terrible

Zarife Bahar

Stayed 1 night in Oct 2023

2/10 Terrible

Fabrice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FUYEZ
FUYEZ !! Ne pas y séjourner ! - Assenceur en panne (mince alors, pas de chance !!), 5 étages avec valises, escaliers non uniforme - climatisation en panne (encore pas de chance !!!) - télévision (télécommande) en panne ( vraiment, on a la poisse !!!) averti à l'accueil mais 4 ème étage c'est trop d'escaliers pour venir voir !!) - chambre très très très sale+ sdb - le sol qui penche dangereusement dans la chambre ( intégralité du bâtiment très incertain !!) - piqûres partout et ramener de notre séjour des punaises de lit A FUIRE
Stayed 1 night in Oct 2023

2/10 Terrible

Stefan

Stayed 2 nights in Oct 2023

6/10 Okay

Jerome

Stayed 1 night in Oct 2023

8/10 Good

Maxime

Stayed 1 night in Oct 2023

8/10 Good

Abdelkader

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023