Hotel was exactly what we expected when we booked. It was modern and clean and we had no complaints about the room. The bed was comfortable and finished to a good standard. The paint in the bathroom around the door frame was a bit shabby but that did not affect our stay! The staff were all happy to help when we had questions.
The hotel location is excellent- short walk from the port and all the bars and restaurants in one direction and the beach in the other.
Hannah from Kent
Modern city-centre hotel, open from April 2006, situated opposite the Pharo Conference centre, 500 metres from the harbour …More
We stayed in Marseille for two days. The location of this hotel was great. It was about a 15 minute walk to the beach down a safe, busy street. Busses also ran down that street often. We took a short cab ride to Notre Dame de la Garde and it was inexpensive. We are the types that take Metro and busses whenever we can, and all of this was very convenient to the hotel. The desk staff was extremely personable and helpful. There's also a great restaurant located right across the street. Also, a huge bathtub was a nice option! Took a great bath in the tub.
I stayed here because I needed to drop a rental car off at the station and then get up at 4AM to get to a flight out from Marseille. The neighborhood, as is usual around urban train stations, is not terrific, but the hotel is very nice - good soundproofing, lots of great amenities, large rooms by European standards, efficient and helpful staff. They even had coffee and croissants ready for me at 4AM down in the lobby.
Nice atmosphere in hotel, in walking distance to airport (took our chances on main road as the hotel was visible but there is a path across the car park). Food in restaurant excellent, had a "starter" buffet for 20 Euros which was more than generous as a main meal. Pleasant walking / jogging route around small nature reserve on doorstep of hotel.
I had a great experience at this hotel. It is in a perfect location, and the staff is very accommodating and willing to give directions or suggestions. I had a great experience here and definitely recommend it
The Sofitel doesn't dissapoint in a luxury hotel. The view of the Port is spectacular and within easy walking distance. Equally, the beach is just a few blocks the other direction. The breakfast buffet is one of the best I've ever seen, and with the view of the port its simply a wonderful experiance. The hotel staff was great for the pool side service; something that could be easily remedied with a little coach. All-in-all, a superb experiance
It was a great hotel. The staff was friendly. Breakfast was very nice. Rooms are clean. BUT... When I have a do not disturb sign on my door, then DO NOT disturbed. Out of the 3 days I was there, two of those days the cleaning staff came into my room completely ignoring the sign. I even told the front desk after the first time, but it happened again. Please train your cleaning crew to respect the sign. If it says do not enter, then do not enter.
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