Ratings based on 100 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Paris

Ce que nous recherchions et mieux encore !

Posted 27-Jan-2015
Pros: Design, personnel, piscine, chambre, spa, très bon restaurant... tout. Navettes gratuites pour le centre de Marrakech.
Cons: rien.
Nous avons choisi l'hotel sur base des commentaires et nous n'avons pas été déçu voire mieux. Très bel hotel design, chambre confortable, panorama incroyable. Personnel de l'hotel aux petits soins (basse saison mais quand même), toujours souriant depuis le gérant, en passant par le responsable du restaurant et son équipe, spa, et personnel de piscine toujours prévenant. Rien à dire nous reviendrons.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Paris

Nous reviendrons.....

Posted 13-Jan-2015
Pros: Tout
Cons: Aucun
Petite escapade au soleil en ce début d'année 2015 Hôtel à recommander sans hésiter. Séjour très agréable et dépaysant dans ce petit coin de paradis (très calme, dans un cadre magnifique) Personnel et propriétaire sont "aux petits soins" pour les clients ; accueil, gentillesse et disponibilité Petit-déjeuner et restaurant TOP ! Emplacement piscine parfait, idem pour le personnel de la piscine. Navettes gratuites pour le centre Nous reviendrons....
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel to enjoy Marrakech.

Posted 05-Jan-2015
Pros: -- Fantastic service. -- Ability to get away from the noise and bustle of Marrakech. -- Superb views of the Atlas Mountains.
Wonderful experience staying at the hotel for eight days - wish we could have stayed longer!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Fantastic luxury hotel on outskirts of Marrakesh

Posted 28-Dec-2014
Pros: The staff, the decor in the hotel , the room. Everything really, one of the nicest 5 star hotels I've stayed at.
Cons: We found the food to be too sweet, the internet was slower than expected (needed rather) for work purposes. It seems to be in most hotels here though.
Location: The location itself has nothing immediate in its vicinity I don't think - however with a short ride to the city it has access to city centre.
The hotel is situated a close 20 min drive from the city Centre with frequent (free) shuttles drive - a 6 seater, arrives and departs timely. The hotel itself is a very comfortable size and very much a haven away from the bustle of the main town. We have visited a few hotels now in Morocco, and this is by far one of the nicest. Its modern, not constricted by a typical overly Moroccan style like some of the others. The decor is stunning - minimalist and very functional yet comfortable. We loved the room, the garden, the pool area was great and the chill-out / dining rooms as well. The staff are perhaps the most friendly and helpful I've encountered in any hotel - its clear they are all part of a big warm family rather than some the chain-like hotels. It was a refreshing change to speak with staff members who understand our orders and have great English (its shocking how often we get the wrong order due to our lack of proficiency in French/Native tongue). I can count at least 3 occasions they went out of their way in a manner other hotel staff members have not. The massages were great and the spa was a lovely experience. A particular nice touch is that senior staff enquire daily in a casual and friendly manner making sure everything is ok.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Exeter, UK

Concrete heaven

Posted 11-Dec-2014
Pros: - clean, well equipped modern rooms - great food, especially the buffet breakfast - welcoming staff
Cons: - atmosphere was rather lacking, but perhaps due to it being low season - Not much to do nearby, need to drive into town
Location: - nothing nearby - need to make use of the hotel facilities and restaurant (expensive) or drive into town
Spent a pleasant quiet night in this well equipped, welcoming and nicely finished hotel, just realize it's a bit distant from the city although they run a shuttle service (charged) to help those without transport and for airport transfers.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom DAIX

Calme et excellentes prestations

Posted 08-Dec-2014
Pros: Le calme, le nombre de chambres réduit, le confort, la décoration, les attentions du personnel et du propriétaire, la navette gratuite, la cuisine.
Cons: Servir le café à table au petit déjeuner serait appréciable.
Location: No man's land ! à 8 km du centre ville de Marrakech ! Une voiture est indispensable et la navette de l'hotel permet d'accéder à la médina en 15 mn.
Hotel récent et moderne, très calme, loin du bruit de la médina. Nous avons bénéficié pour nos 4 nuits d'une grande chambre surclassée avec un balcon face à la piscine et aux montagnes de l'Atlas. Charmantes attentions tous les soirs (pétales de roses dans la salle de bains et sur le lit, décorations serviettes....). Nous avons diné trois soirs au restaurant de l'hotel. La cuisine ( choix entre plats marocains et français) est excellente et les prix raisonnables par rapport à la qualité. Le petit déjeuner sous forme de buffet est varié avec des jus de fruit frais et peut etre pris en terrasse. La piscine comporte une partie chauffée à 29 degrés mais nous n'avons malheureusement pas pu en profiter suffisamment en raison du temps nuageux.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Relaxed birthday break

Posted 18-Nov-2014
Me and my boyfriend loved staying here for a short break. We were hosted with the best service I have ever experienced at a 5 star hotel. Everywhere was spotless and we would regularly get breakfast sent to out room in the morning. Nothing was too much trouble for the staff and they organise all shuttles and private taxis to any destination. The good was lovely, especially the chicken pastillas!! And they introduced a new range of cocktails while we were there for the first time. Which went down a treat! The spa and massage was outstanding and the pool was at a nice warmth. There wasn't a single problem and the atmosphere was comfortable and everyone including fellow guests were very friendly. This was the perfect place to go and relax and I recommend it to anyone looking for just that. Just to prove how involved everyone is. The owner paid us a visit everyday and didn't seem to have a single problem with a gay couple. Thank you for such a great stay!
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 02-Nov-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Danmark

Pragtfuldt oase.

Posted 24-Oct-2014
Pros: Alt var pragtfuldt, - vi var meget tilfredse og nød det høje serviceniveau, skønne værelser og den helt fantastiske aftenmenu.
Cons: Skifte frokost kortet ud - eller (frokost) kokken.. aftenmenuen var enestående og dejlig..
Skønt og stemningsfuldt hotel i de fredeligste omgivelser. Lækre store værelser med hyggelig indretning. Absolut høj service fra personalet. Vores middage på hotellet var det bedste mad vi fik på hele ferien.. deres frokost var derimod overraskende dårlig..
4 out of 5
Recommended
for Everyone
by A verified traveller

Hôtel très calme avec piscine chauffée

Posted 19-Oct-2014
Sejour de 3 nuits agréable avec personnel efficace un bémol toute fois pour la réceptionniste pas toujours au top pour répondre à nos demandes ( coût du taxi, réservation de golf ...) Service de navette gratuite vers la médina très appréciable