Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bolton

Excellent hotel with superb staff

Posted 04-Sep-2014
Pros: Everything, location, decor, facilities , but most of all the excellence of the staff, without exception.
Cons: Can't fault anything.
Location: Although the hotel is a few minutes outside the city and there is nothing nearby to visit this is not a draw back due to free shuttle service.
This was a second visit for me but first for my daughter . We stayed for 4 nights from 30th August in a mini garden suite . As a returning guest the warm welcome I received from the staff and owner was amazing. The owner is present at arrival and departure and is a constant presence round the hotel ensuring you have everything you need. This hotel is a few minutes away from Marrakech centre and is the perfect place to stay when visiting Marakech as you can escape the noise and hectic pace there and retreat to this tranquil idyllic hotel. The hotel provides a free shuttle service. Nothing is too much trouble for the staff , from the man who brings towels and umbrellas round the pool, all the bar and restaurant staff , reception , all the shuttle bus drivers and the man who guides you to your room lighting the path if it's after the garden lights have gone off. They are all exceptionally friendly and efficient. The buffet breakfast is very varied and generous and like the food in the restaurant is of a high standard. Rooms were lovely modern decor, cleaned daily with daily towel change. Very efficient air con , so when it's touching 40 degrees outside your room is beautifully cool. We both had two spa treatments, very reasonably priced and both were excellent. Spa staff were also very friendly and professional. Overall this hotel would be hard to beat. The facilities are of a very high quality but it is the excellence of the staff which makes it stand out.
5 out of 5
Recommended
for Everyone
by A verified traveller from leeds

Peaceful, calm retreat

Posted 16-Aug-2014
Lovely hotel, staff can't do enough for you, lovely gardens. A little oasis of calm away from the hubbub of the medina.
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 13-May-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel - everything was excellent

Posted 17-Apr-2014
Great service and facilities But not cheap and be prepared it is a little trek into town so may not suit everyone - we however loved it
5 out of 5
Recommended
for Everyone
by jasmine from london

Away from the bustle of Marakesh .

Posted 15-Apr-2014
Pros: Everything
Cons: Cancel throbby music round the pool
The hotel is set in a beautiful garden,with a big unheated pool(fine for those of us accustomed to swimming in the Solent) and a small heated one fine if not full of children. Our room was huge with a lovely wet room and separate lavatory. The staff were charming,especially the Maitre D',and also the owner ! And the food was so good,we only used the excellent shuttle into Marakesh once.
5 out of 5
Recommended
for Couples
by Mr. T from London

Exceptional hotel

Posted 18-Mar-2014 on Hotels.com
The building is a fascinating and enjoyable hotel, a fine work of modern architecture. Staff are friendly and very helpful, and happy to arrange transport to town or guides as required. We thoroughly enjoyed our stay and only wish we could have stayed longer. The owner greeted us on arrival, and everyone was so courteous. The room was fabulous with a great view of the Atlas mountains. The pools are very clean and well-serviced. A genuine 5-star hotel in every way.
5 out of 5
Recommended
for Everyone
by Charlie

Wonderful travel experience.

Posted 10-Feb-2014
Staff takes a very professional, hands-on approach and is generally quite effective and accomodating.
5 out of 5
Recommended
for Couples
by bob from d

Great hotel just outside Marrakech

Posted 02-Feb-2014
Pros: Modern architecture was really interesting and a haven from the noise and action of the Medina. If you want a real rest go to this hotel
Cons: No, it's really good
Location: Medina and all things Marrakech. You can also go out to the Atlas Mountains for the day if you want.
We arrived and the staff were great, really friendly. Immediately upgraded to a really good room. Great facilities and everything as good as we hoped. This boutique hotel lets you enjoy the pool and spa while being able to use the hotel shuttle to get into Marrakech as you want. But you can escape the noise and bussle and relax in real comfort. The spa staff are excellent and worth taking advantage of. We also had great views of the Atlas Mountains. We would recommend this hotel to anyone. We needed a really good break and were delighted with everything to do with hotel. We would recommend it to anyone. A real oasis!! The owner and staff are great and go out of their way to make your stay absolutely perfect.
4 out of 5
Recommended
by JK from NH USA

A relaxed haven

Posted 17-Jan-2014 on Hotels.com
Very satisfied, a taxi ride from town and no neighborhood but quiet and good amenities/service. Spa is nice and reasonably priced, food, including buffet breakfast also,pretty good. WiFi is fast. would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 05-Jan-2014