Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller

Great value!

Posted 03-Apr-2014 on Hotels.com
This is a good 4* all-inclusive hotel. Given the low rates, one should not have exorbitant expectations anyway. But the hotel does provide good value for money. The service by restaurant staff is exceptional. Everything else (rooms, facilities) is just fine, nothing special really. The one thing wish I had known: People smoke everywhere (except in restaurants) all the time (even in the lobby). If you can't handle that, this hotel is probably not for you.
2 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 02-May-2013 on Hotels.com
5 out of 5
Recommended
for Couples
by Aaron from Portsmouth

Posted 01-May-2013 on Hotels.com
10 out of 10. I took my gf here for a four night break and the whole holiday was amazing. Would defo go back again.
5 out of 5
Recommended
for Everyone
by Julia from london

A beautiful oasis

Posted 13-Apr-2013
Pros: The beautiful, immaculately maintained gardens make this hotel very special.
Cons: Hotel didn't seem to make much effort to reduce its impact on environment.
Location: A short taxi ride from the centre of the city.
What a wonderful hotel! Set in beautiful, lush gardens the hotel is fabulous and would suit anyone who wants to relax, eat delicious food, swim in a lovely pool etc. Ideal for couples, families, groups of friends. The rooms are plain and simple, but spotless, with a good bathroom. They overlook the stunning gardens, full of plants, flowers, palm trees, cacti etc. You wake to the gentle sound of birdsong. The hotel staff - and there were so many - are all delightful, smiling and welcoming. There are several places to eat, with a huge range of delicious food, ranging from authentic local dishes to international favourites - with lots of basics such as pizza and pasta, and lovely salads, fruits, puddings. Our six year old son loved the kids club - they played crazy golf, did drawing and painting and looked for the wild tortoises in the garden. We enjoyed relaxing by the huge pool. The hotel and gardens are immaculate. An amazing oasis of peace, tranquility and happy hotel guests.
3 out of 5
by A verified traveller

Full of random package tourist types

Posted 02-Apr-2013
Pros: nice pool
Cons: Full of random package tourist types
Location: bit far from the medina
Nice place, BUT it's used by Thompson so it's full of random package tourist types.
4 out of 5
Recommended
for Everyone
by Tina from Surrey, UK

Good value for money

Posted 02-Apr-2013
Pros: The bar staff
Cons: Food and the smoking
Location: Good location not to far from the madness and free shuttle was great
Smoking allowed in all areas of the hotel was not good when you wanted to eat outside and got very smokey in the bar which meant we didn't spend much time in there . There is not a full bar service at dinner so I only could have water with my meals or a soft drink from the self service pumps as I don't drink wine . The food was often cold and a lot of the same every night but was good and very clean and well stocked . The staff are very helpful and always smiling , the bar staff are very funny and remember what you drink . We didn't do the trip as a package so we get much help with sight seeing ect and had to find our own way alot but was given a map at reception the free shuttle was good and used it every day . The hotel rooms are dated but very clean I would come here again but would try to get a package deal as we did pay a lot compared to everyone who couldn't wait to tell us how much cheaper they got it for. The massage was really good and well priced as well . On the whole we didn't feel we overpaid as we used all of the services and feel we had our money's worth and had a really lovely relaxed break which is what we wanted.
5 out of 5
Recommended
for Everyone
by Smith from Manchester, UK

Five star food, service & surroundings in a4 star

Posted 01-Apr-2013
Pros: Food, cleanliness, courtesy of staff
Cons: Nil
Outstandingly good hotel. Food was more like a five star. Staff and care and attention to detail of service was superb.
5 out of 5
Recommended
for Everyone
by Sandra from Weybridge Surrey

Great for all

Posted 27-Mar-2013
Pros: Staff
Cons: None
Location: Short journey of about 10 minutes by hotel car to town center, nice and quiet with beautiful gardens.
Everything about this hotel was excellent, would recormend it to anyone. The staff could not be more helpful, food and drink of a very high quality, and every part of the hotel and grounds keep to a pristine standard. Well done!
4 out of 5
Recommended
for Couples
by Fran from Cardiff

Lovely Winter Sun

Posted 25-Mar-2013
Pros: The pool and gardens
Cons: Indoor smoking
Gorgeous Hotel with beautiful garden, easy access to Marrakech and surrounding area. Not a hotel for non smokers though - indoor smoking stinks by the end of the night! Also - i wish they had had a bar menu for lunch - as i found lunch and dinner buffets were almost indentical!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great all inclusive

Posted 13-Mar-2013
Great staff, reasonable food for an all inclusive, good bar etc. great place. Would go back