My mother and I stayed at the wonderful Villa des Oranger for 5 nights, 5 amazing nights. We certainly plan to go back at least once a year!
The excellent customer service started even before we arrived- I emailed to request a quiet ground floor room, and also to arrange spa appointments for the day we arrived- the response was polite and swift. More importantly, my request was fulfilled (we were given a wonderful ground floor room, and I will certainly be asking if it's possible to have the same room every time we visit).
When we arrived, the service was exceptional. The room was wonderful, the hotel ambience was sublime. We had gone in search of a relaxing haven- and we found it.
Breakfast was perfectly served (on our last morning, we ate next to the swimming pool), the 'light lunch' was certainly delicious (and we were served even when we arrived with only 20mins left before end of service, without even a hint of grievance on behalf of the wait-staff who must have been dying to finish their shift)
Marrakech was more than we expected, and a large part of that experience was the wonderfulness that was the Villa des Orangers
Nida from London
Located in the city center of Marrakech, this luxury hotel is near the airport and within walking distance of Kasbah Mosque …More
We went for a few quiet, peaceful days in beautiful surroundings and the Hotel proved an excellent choice. The food was delicious, fresh, beautifully cooked and presented. While there my elderly husband, unfortunately, had a fall. The owner of the Hotel and his staff could not have been more helpful and caring. We have stayed in many hotels but have never before experienced such excellent service. It was like being in one's own well-staffed palace.
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